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    Bentley Support Specialist - Baltimore, United States - Whitman, Requardt & Associates, LLP

    Whitman, Requardt & Associates, LLP
    Whitman, Requardt & Associates, LLP Baltimore, United States

    4 weeks ago

    Default job background
    Technology / Internet
    Description

    At Whitman, Requardt & Associates, LLP, we are "People Focused and Project Driven". We have been in business for more than 105 years and we are known for our quality work and quality employees. This is your chance to join our team - help us to design the infrastructure and buildings that improve the world

    As a Support Specialist, you will play a pivotal role in ensuring the seamless operation of Bentley's MicroStation, OpenRoads and ProjectWise software. Your expertise will empower engineers, architects, and designers to create innovative infrastructure projects. Responsibilities include, user support, sharing technical insights on Bentley projects, and collaboratively developing CADD best practices, training programs, and standards etc.

    Responsibilities:

    • Provide technical support for Bentley products including ProjectWise.
    • Troubleshoot software issues, resolve queries, and offer guidance.
    • Collaborate with cross-functional teams to enhance software functionality.
    • Conduct training sessions and workshops to improve user proficiency.
    • Stay updated on industry trends and software advancements.
    • Assist with development and implementation of CADD Standards.
    • Thorough knowledge Microsoft Excel.
    • Must have excellent communication, customer service, organizational, writing, and problem-solving skills.

    Requirements:

    • Minimum 5 years' experience using Bentley products.
    • Proficiency in Bentley MicroStation, OpenRoads and ProjectWise software.
    • Strong problem-solving skills and customer-oriented mindset.
    • Excellent communication and interpersonal abilities.
    • Passion for staying abreast of technology developments.
    • Proficiency in highway and/bridge design processes within OpenRoads Designer or OpenBridge.
    • Worked with OpenRoads: including alignments, coordinate systems, creating models and sheets.
    • Thrive in a high-energy, multitasking environment.
    • Comprehensive oral and written communication abilities.
    • Impressive interpersonal skills
    • High School Diploma or State Equivalency Certificate required
    • Must be a US Citizen.

    Applicants with the following experience will be considered favorably:

    • Experience with using/configurating ProjectWise.
    • Bachelor's degree in civil engineering, Computer Science, or related field.
    • Exposure to programming.

    Benefits:

    WRA recognizes that employees play an important role in its success. Our commitment to full-time employees is reflected in the comprehensive benefits package we offer:

    • Flexible work schedule options
    • Competitive salary
    • Leave accrual and paid holidays
    • Healthcare benefits
    • Group Life Insurance, as well as additional optional life Insurance, short and long term disability insurance
    • Flexible spending accounts for medical and dependent care reimbursement
    • 401(k) Retirement Plan
    • Tuition Reimbursement
    • Employee Assistance Program
    • Parental and maternity leave benefits

    WRA is an equal opportunity/affirmative action employer and complies with all applicable anti-discrimination laws.

    Applicants must be currently authorized to work in the United States on a full-time basis without the need for employment-based visa sponsorship now or in the future. WRA will not sponsor applicants for U.S. work visa status for this opportunity. (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

    ***** Not accepting resumes from 3rd party recruiters for this position *****

    Position # 2119

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