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    Logistics Coordinator - Plano, United States - Red Oak Technologies

    Red Oak Technologies
    Red Oak Technologies Plano, United States

    2 weeks ago

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    Description

    Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering.

    Our client is a large electronics manufacturer. They are looking for a Logistics Coordinator to join their team. This role is a CONTRACT position. Position will be ONSITE. Candidates must be residing within commutable distance of Plano, TX to be considered.

    **Occasional OT**

    **Onsite**

    Duties:

    • Follow SOP and Work Instructions, update as needed and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance
    • Booking, Tracking, Tracking of Cargo (FCL/LCL/FTL/LTL/AIR/PARCEL)
    • Customer Service including all happenings from booking to cargo delivery in a timely manner
    • Daily liaison with customer, carriers, internal staff
    • Maintaining essential account documentation with up to date information and ensuring that it is filed and stored so as to be readily accessible to the team when/if needed
    • Increase customer satisfaction and business share through regular contact (i.e., phone, heavy email communication)
    • Monitor account issues and communicate/liaison with management to implement/drive solutions
    • Able to analyze service and cost data for actions or recommendations for business improvement for assigned customer
    • Recommend when needed changes in current processes
    • Reporting as needed (Service failure report, claim/damage report, column, P&L, others as needed)
    • Accuracy of data entry into Cello and other systems as needed
    • Monitor trends and report changes to Management for action

    Requirements:

    • 2+ years in logistics experience in operations or Ocean/Drayage/Freight experience preferred
    • Bachelor's Degree required
    • Korean / English Bilingual Preferred
    • Proficient in Microsoft Office application Excel/Power point/Word/Outlook
    • Excellent written and oral skills
    • Able to engage and work directly with customers
    • Solutions minded
    • Highly Self Motivated and minimal supervision needed
    • Organized and detail oriented
    • Handle high pressure and fast pace operations as needed
    • Strong work ethic
    • Open to learning other modes of transportation as needed
    • Experience with NAFTA/USMCA cross border transportation preferred
    • Relevant Logistics Industry Knowledge
    • Familiar with Logistics systems (WMS/TMS/WMS)

    Red Oak Technologies is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. See what it's like to be at the top; connect with one of our recruiters and apply today.

    Let us help you find your next career opportunity JOIN RED OAK TECHNOLOGIES

    Learn what it's like to be a Red Oak Consultant

    Red Oak Tech: Quality | Talent | Integrity

    Note: Compensation rates are based on years of experience and/or level of skills relevant to the opportunity.

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