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Delta Corp. Plano, United States1. Coordinate, track and manage international shipments from origin to destination2. Work with procurement, planning teams, suppliers, freight forwarders, direct carriers, warehouses and manufacturing sites to prioritize inbound shipments for on-time delivery3. Manage carrier all ...
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Logistics Coordinator
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Logistics Coordinator - Plano, United States - Idexcel
Description
Job Title: Logistics Coordinator
Location: 3033 W. President George Bush Hwy, Suite 250, Plano Texas 75075
Duration: Long Term
Client: Samsung Electronic
Required Skills:
Follow SOP and Work Instructions, update as needed and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance
Booking, Tracking, Tracking of Cargo (FCL/LCL/FTL/LTL/AIR/PARCEL)
Customer Service including all happenings from booking to cargo delivery in a timely manner
Daily liaison with customer, carriers, internal staff
Maintaining essential account documentation with up to date information and ensuring that it is filed and stored so as to be readily accessible to the team when/if needed
Increase customer satisfaction and business share through regular contact (i.e., phone, heavy email communication)
Monitor account issues and communicate/liaison with management to implement/drive solutions
Able to analyze service and cost data for actions or recommendations for business improvement for assigned customer
Recommend when needed changes in current processes
Reporting as needed (Service failure report, claim/damage report, column, P&L, others as needed)
Accuracy of data entry into Cello and other systems as needed
Monitor trends and report changes to Management for action
Requirements & Qualifications:
2+ years in logistics experience in operations or Ocean/Drayage/Freight experience preferred
Bachelors Degree required
Proficient in Microsoft Office application Excel/Power