- Greet and direct clients and guests upon arrival, provide assistance as needed, and ensure a smooth and seamless experience throughout their event.
- Attend to any problems or complaints that may arise during the event.
- Professionally and kindly ensure policies are being followed by clients, guests, and vendors.
- Assist with event set up and various tasks at the discretion of the Events Manager
- Understand that the protection of the Long Hill historic house and gardens is of the outmost importance.
- Review catering responsibilities with catering manager before the event, making sure check list is completed and signed at the end of the event.
- Monitor accessibility and protect the historic house during the event.
- Monitor event activities and decibel levels throughout the event to ensure compliance with venue policies and procedures.
- Maintain restroom supplies, cleanliness, and function throughout the event.
- Manage lights in the tent as needed, turn on lights for pergola, walkways, and parking lot at dusk.
- Oversee the clean-up and restoration of the property at the events conclusion, ensuring timely end of event in keeping with contract agreements.
- Make sure wedding rooms are cleared of personal belongings and keep track of any items left behind and stored for pick up the next day.
- Ensure the property is fully closed and locked up after the event.
- Previous experience in hospitality or customer service is a plus.
- A very strong commitment to punctuality and sense of responsibility.
- Positive, outgoing, friendly demeanor and excellent customer service skills
- Able to problem solve and think on your feet, to remain calm and function when working in challenging situations.
- Able to lift 40 pounds.
- Must be at least 21 years of age.
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Seasonal Event Assistant - Beverly, United States - The Trustees of Reservations
Description
Job DetailsJob Location
Long Hill - Beverly, MA
Position Type
Seasonal
Description
About The Organization:
The Trustees is an organization with a fascinating past and an exciting future. Our places are open to all and we thrive by involving as many people as possible in what we do. Founded in 1891, by a group of visionary volunteers, we preserve, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts and work to protect special places across the state. We have helped protect more than 50,000 acres, including 25,000+ acres on more than 100 reservations that are all open to the public. We are a nonprofit conservation organization funded and supported entirely by our visitors, supporters, volunteers, and more than 40,000 members.
Our seasonal staff plays an integral role in ensuring that our visitors enjoy our extraordinary places. With the change to warmer temperatures, we experience an influx of visitors of all ages and backgrounds who want to explore and be inspired by our properties. Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture-there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor's experience special.
Position Summary:
The Events Assistant will play a crucial role in representing the venue during weddings and events, providing superior customer service to clients, guests, and vendors, and ensuring regulation rules and standards are maintained for the protection of the Long Hill house and gardens throughout the event.
The ideal candidate will be a team player with a positive attitude, excellent communication skills and a passion for creating memorable experiences.
This is a great job for someone with weekend availability, and perfect for a student or other professional seeking part-time extra hours. The main events season is from May to September and hours are based on events scheduled, primarily Friday-Sunday 4:30PM-11:30PM
Pay Rate: $20.00 per hour
In This Role You Will:
Essential Functions:
Qualifications:
In addition to being an Equal Opportunity Employer, The Trustees of Reservations aim to create a thriving, inclusive workplace that values each member of our team. We aspire to reflect and effectively serve the residents and communities of Massachusetts who are at the core of our mission.
