- Conduct consultations and intake interviews to gather essential information about clients' legal issues.
- Record client details accurately in our case management system.
- Assist clients with necessary paperwork adhering to legal standards.
- Work closely with lawyers to ensure a smooth transition from intake to case management.
- Provide clients with timely updates on their case status and procedures.
- Maintain confidentiality and handle client information discreetly.
- Recognize potential legal problems and refer them to the appropriate professionals.
- Follow up with clients for missing details or to provide updates.
- Help with administrative tasks in the intake department.
- Preferably a Bachelor's degree in Legal Studies or a related field.
- Prior experience in legal intake or client services preferred.
- Strong interpersonal and communication skills.
- Excellent organizational skills to ensure precise documentation.
- Understanding of legal terms and procedures advantageous.
- Ability to manage multiple tasks in a fast-paced environment.
- Proficient in computer systems for data entry.
- Handle sensitive information with professionalism.
- Bilingual in English and Spanish is a bonus.
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Receptionist / Intake Specialist - New York, United States - PHILLIPS & ASSOCIATES ATTORNEYS AT LAW PLLC
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Description
Welcome to Phillips & Associates - Legal Intake Specialist Position
Phillips & Associates is on the lookout for an exceptionally organized and detail-oriented Legal Intake Specialist to join our fantastic team. As a **Legal Intake Specialist**, you will be a key player in helping clients with their initial questions and streamlining the intake process.
Responsibilities:
Qualifications:
If you are looking for a fulfilling role where you can contribute to clients' lives in a dynamic legal setting, we invite you to apply. Send your resume, cover letter, and relevant certifications to Vanessa Keys, Operation Manager, for consideration. We are excited to review your application for the Legal Intake Specialist position at Phillips & Associates.