Jobs
>
St. Louis

    Hotel Operations Manager - Saint Louis, United States - Caesars Entertainment Corporation

    Caesars Entertainment Corporation
    Caesars Entertainment Corporation Saint Louis, United States

    2 weeks ago

    Default job background
    Description

    JOB SUMMARY:
    Position is responsible for managing the daily operations of the Hotel Front Services staff.


    ESSENTIAL JOB FUNCTIONS:

    • Develops and implements short-term (1-2 year) objectives and work unit goals
    • Interviews, schedules, trains, develops, empowers, coaches and counsels, recommends performance reviews, resolves problems, provides open communications and recommends discipline and termination as appropriate.
    • Recommends and implements services and procedural changes.
    • Monitors and controls expenses within approved budget constraints.
    • Develops Standard Operating Procedures, which govern the daily operations of the guest service area.
    • Manages the compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests.
    • Responsible for the overall budget for the above departments.
    • Ensure that parking meet expectations and established standards while maximizing profitability and minimizing financial exposure; investigate and resolve any parking revenue discrepancies.
    • Conduct random keyboard audits and mid-shift audits to ensure consistency in performance standards and revenue controls.
    • Review and approve daily shift reports for accuracy; investigate and resolve revenue discrepancies.
    • Assist in maintaining proper working order of any parking related equipment.
    • Monitor the front drive and all property parking areas/structures to ensure that they are consistently cleaned, in good appearance, and maintained for the safe and efficient movement of all vehicles and pedestrians.
    • Conducts Performance Reviews
    • Makes or recommends wage increases and promotions
    • Provides for safety and security
    • Handles employees' complaints or grievances
    • Recommends disciplinary action or disciplines employees
    • Supervises and monitors work
    • Monitors legal compliance with federal, state, and gaming laws

    QUALIFICATIONS:

    • One to two years of post-high school education. College degree preferred.
    • General knowledge of other hotel departments.
    • Two to three years, supervisory experience.
    • Requires the ability to compile facts and figures.
    • Ability to make decisions guided by established policies and procedures.
    • Must have excellent interpersonal, communication, customer service, team building, and problem solving skills.
    • Must be self-motivated and have the ability to maintain ongoing business relationships.
    • Must function well in a fast-paced environment.
    • Must have enthusiasm and efficiency.
    • Must be able to complete several tasks at once, with accuracy.
    • Must be able to get along well with co-workers and work as a team.
    • Must present a well-groomed appearance.
    • Oral and written communication skills.
    • Ability to develop and enforce Standard Operating Procedures

    PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

    • Must be able to maneuver in and around the Hotel Guest Services area and other hotel and casino areas.
    • Must be able to respond calmly in a crisis and demanding situations, particularly when the situations involve customer or employee conflicts.
    • Must be able to speak, write and understand English.
    • Must be able to stoop and bend, as well as maneuver up and down stairs.
    • Must be able to lift up to 20 pounds.
    • Must have the manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach and file paperwork.
    • Able to stand and walk for the duration of a shift.
    • Able to work in hot/cold/wet conditions.
    • Must be able to respond to visual and aural cues.
    • Must be able to operate the following equipment: compute, 10 key adding machine, safe lock key machine, telephone, credit card swiper, speed printer, facsimile and photocopier.

    Disclaimer:

    This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.

    While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
  • BJC HealthCare

    Assistant Nurse Manager Operating Room

    2 weeks ago

    BJC HealthCare Saint Louis, United States Full time

    Additional Information About the RolePod 2 - Nights and Weekends Location Barnes – Main Campus South West Tower Leadership Angee Ronzio, Director Patricia (Patty) Sosa, Patient Care Manager Mendi Hill, Assistant Nurse Manager Brittany Via – Assistant Nurse Manager Team D ...

  • BJC HealthCare

    Assistant Nurse Manager Operating Room

    2 weeks ago

    BJC HealthCare Saint Louis, United States Full time

    Additional Information About the RolePod 5 Location Barnes – Main Campus East Pavilion Leadership Angee Ronzio, Director Shawna Burns, Patient Care Manager Erin Kelley, Assistant Nurse Manager Ceara Nash, Assistant Nurse Manager Team Details 76 - Total Team Members 54 ...

  • SBM Management

    Senior Operations Manager

    2 days ago

    SBM Management St. Louis, United States Full time

    Position at SBM Management SBM Management is searching for a dynamic Sr Operations Manager to assist with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including any and all necessary planning, supervision, bu ...

  • Gpac

    Restoration Operations Manager

    1 week ago

    Gpac St. Louis, United States Full time

    This highly reputable, long-standing Restoration Construction Company is URGENTLY seeking a top quality Restoration Operations Manager to join their team. With their great reputation and continual flow of repeat and new clients, they are in need of skilled, experienced and talent ...

  • SBM Management

    Operations Manager

    2 days ago

    SBM Management St. Louis, MO, United States

    · Position at SBM Management · MANAGER IN TRAINING POSITION · SBM's Manager in Training (MIT) program is designed to empower ambitious individuals, providing them with the tools and expertise required to excel in a permanent leadership role. As a Sr. Operations Manager (MIT), y ...

  • Genesis Health Clubs

    Operations Manager

    2 weeks ago

    Genesis Health Clubs Saint Louis, United States

    Job Description · Job DescriptionPosition: Operations Manager · Reports to: Club Manager · Employee Type: Full Time · Job Summary: · This position will be responsible for the day-to-day operations of the Front Desk and Kids Club including hiring, recruiting, scheduling and traini ...

  • All My Sons Moving & Storage

    Assistant Operations Manager

    2 weeks ago

    All My Sons Moving & Storage St Louis, United States

    Job description · Your Opportunity: Learn to operate a business. · All My Sons Moving & Storage is seeking an Assistant Operations Manager with a strong focus on driving sales and profitability. All Operations Managers share in monthly profits. Take initiative, work hard, and rap ...

  • Gpac

    Operations/Logistics manager

    2 weeks ago

    Gpac Mound City, United States Full time

    My team is working with a very successful Ag Aviation company. They are looking to bring on an Operations/Logistic Manager for a full-time role. They offer a competitive compensation and benefit package. This company and role has a great opportunity for advancement and growth, bo ...

  • ADTRAV Travel Management

    Manager Operations

    3 weeks ago

    ADTRAV Travel Management Saint Louis, United States

    Job Description · Job DescriptionADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our h ...

  • Allied Universal

    Operations Manager

    2 weeks ago

    Allied Universal Saint Louis, United States

    Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our com ...

  • Bath Planet

    Office Operations Manager

    2 weeks ago

    Bath Planet East St. Louis, United States Full time

    Office Operations Manager · Bath Planet is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attrac ...

  • Midwest BankCentre

    Commercial Loan Operations Manager

    2 weeks ago

    Midwest BankCentre St. Louis, United States

    Objectives of this Role* Analyzes and audits pre-closing documentation to produce regulatory required loan documents.* Manages workflow for documentation, new, renewals and modifications, for all branches.* Essential to creating and maintaining a centralized loan documentation en ...

  • Accounting Career Consultants & HR Career Consultants

    Operations/Inventory Management Consultant

    3 weeks ago

    Accounting Career Consultants & HR Career Consultants St Louis, United States

    Why is This a Great Opportunity? · We are seeking a temporary consultant with expertise in operations, inventory management, and accounting to develop an efficient inventory process for three brands within our organization. The role involves setting up inventory systems, ensuring ...

  • Challenge Unlimited

    Assistant Operations Manager

    2 weeks ago

    Challenge Unlimited Saint Louis, United States

    At Challenge Unlimited, our vision is to become a national leader in providing employment services to people living with disabilities that empower them to reach their full potential. We intentionally provide opportunities for individuals living with disabilities which will assist ...

  • SBM Management

    Senior Operations Manager

    1 week ago

    SBM Management St. Louis, MO, United States

    · Position at SBM Management · SBM Management is searching for a dynamic Sr Operations Manager to assist with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including any and all necessary planning, supervision ...

  • SBM Management Services

    Operations Manager MO

    4 days ago

    SBM Management Services St Louis, United States

    Position at SBM Management · MANAGER IN TRAINING POSITION · SBMs Manager in Training (MIT) program is designed to empower ambitious individuals, providing them with the tools and expertise required to excel in a permanent leadership role. As a Sr. Operations Manager (MIT), you wi ...

  • Wells Fargo

    Operations Senior Manager

    3 days ago

    Wells Fargo St Louis, United States

    Manage and develop teams of individual contributors and managers in roles with moderate work complexity and risk in the Operations functional area. Work with more experienced management to develop and execute business strategies. Identify and recomme Operations, Manager, Investme ...

  • Saxon Global

    Network Operations Manager

    1 week ago

    Saxon Global St Louis, United States

    Hello, · Hope you are doing great. · Please let me know if you are interested with below position. · Position - Network Operations Manager · Location - St. Louis, MO · Job Type - Fulltime Position · Roles and Responsibilities: · Should have expert level knowledge with compl ...

  • Molly's in Soulard

    Operations General Manager

    2 weeks ago

    Molly's in Soulard Saint Louis, United States

    Job Description · Job Description Molly's In Soulard · Soulard, St. Louis, MO · Position: Operations General Manager · Type: Full-time · Salary: 55k -85k, commensurate with experience · Benefits: paid time off, employee discounts, and more · About Us: Molly's In Soulard is a ren ...

  • SBM Management Services

    Senior Operation Manager

    3 days ago

    SBM Management Services St Louis, United States

    Position at SBM Management · MANAGER IN TRAINING POSITION · SBMs Manager in Training (MIT) program is designed to empower ambitious individuals, providing them with the tools and expertise required to excel in a permanent leadership role. As a Sr. Operations Manager (MIT), you wi ...