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    Dental Office Concierge - New York, NY, United States - Equity Residential Careers

    Equity Residential Careers
    Equity Residential Careers New York, NY, United States

    3 weeks ago

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    Description
    At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

    *How We Deliver A

    Winning Performance:
    Take Educated Risks

    We Care About Your Total Wellbeing:
    Medical, dental, and vision care

    Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits

    Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation

    Community Wellbeing:
    Paid Community Service Hours


    As a Concierge, you will spend most of your time delivering superior customer service, ensuring seamless tour experiences, exceptional move-ins, total satisfaction, express service, and personal attention, contributing significantly to customer loyalty and resident retention while embodying professionalism at all times.

    Warmly welcoming residents, prospects, and guests, handling packages promptly and professionally

    Answering phones with courtesy, preparing for self-guided tours, and proactively addressing customer needs

    Providing resident services such as lockout assistance, transportation arrangements, and event support

    Ensuring timely entry of service requests and conducting routine inspections for organized common areas

    Vigilantly monitoring security systems for a secure environment

    Implementing security measures by securing sensitive information and locking computers when away

    *car, golf cart) in their role. Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job

    Computer literacy and effective communication skills

    Availability to work a flexible schedule, including weekends

    *Fire Safety Certification

    *Working for Equity Residential (EQR), a leading multi-family real estate investment trust (REIT), means living our purpose: creating communities where people thrive. It means striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we work together.


    Our portfolio of high-quality properties in urban growth markets New York City, Boston, Washington DC, Seattle, San Francisco, Southern California, and Denver provides homes where people most want to live, work and play.

    We've got the best people in the business, as evidenced by our employee engagement scores and customer loyalty ratings.

    That s why our employees say they are proud to work at Equity, a company that gives our residents a place where they can Live Remarkably, and offers a culture where our employees have the opportunity to thrive.


    That s why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique benefits options to employees, like a comprehensive wellness program, pet insurance, new parent benefits, and paid time off for community service projects.

    Rent discounts on Equity Residential apartment homes are available to our benefits-eligible employees. At Equity Residential, like our residents, our employees come from everywhere.

    A richly diverse work environment captures top talent, cultivates the best ideas, and creates the widest possible platform for success.

    By focusing on inclusion, these differences are harnessed to create value in ideas, business practices, relationships, and employee engagement.

    Equity Residential does not discriminate against any employee or job applicant because of race, religion, color, creed, sex, sexual orientation, gender, sexual/gender identity/expression, age, pregnancy (including childbirth, lactation or related medical conditions), physical or mental disability, national origin, citizenship status, military (including uniformed service member or protected veteran) status, marital status, genetic characteristic or information, ancestry or any other characteristic protected by law.

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