- Greeting and checking patients in/out in a courteous manner; including going over all necessary paperwork, collection of co-payments/deductibles/co-ins, balances etc., at the time of service.
- Provide patients with initial assessment paperwork, evaluate for completion, and accept electronic forms into the EHR system.
- Answering calls and providing patient support with miscellaneous inquires, payment related questions, release requests, etc.
- Ensure accuracy of patient accounts, such as accurate billing address, contact information, payment authorization and collection.
- Assisting patients with scheduling follow-up appointments, rescheduling appointments as needed, and managing (Tele/In-person) appointments scheduled for accuracy.
- Assisting patients with Vsee access, Patient Portal, and navigate LifeStance website platforms
- Answering emails and Patient Messages via Patient Portal and voicemails
- Auditing the scheduler daily for appointment cleanup
- Office upkeep and making sure common space is clean and clutter free
- General office duties, such as sorting the office mail, scanning documents, and Efaxes
- Backup support to the Office Manager for the pre-appointment processes
- All other office duties as assigned by the Office Lead
- High School Diploma or equivalent; Associate's degree preferred
- 2 years of customer service care experience; experience in healthcare is highly preferred
- Prior knowledge of OSHA/HIPAA regulations would be advantageous
- Ability to multitask
- Ability to work independently and as a team member
- Strong communication skills, both written and verbal
- Qualified candidates must be legally authorized to be employed in the United States
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.
- LifeStance is an EEO/Affirmative Action Employer and does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
-
Office Coordinator
3 weeks ago
Five Star Remodeling LLC Portage, United States**Overview**: · **Job Requirements**: · - Strong skills in and prior work experience with Microsoft Office, Google Docs, and Google Drive · - Prior work experience with CRM or project management programs · - Punctual and perfect attendance · - Excellent interpersonal communicatio ...
-
Office Coordinator
1 week ago
AnyWeather Restoration Highland Heights, United States**Job Summary**: · This person is responsible for administrative functions within the office including data entry. Is responsible for inter-office job flow, as well as maintenance of software, phone, and HR systems at the direction of the Office Manager. Answers phones. · **Requi ...
-
Front Office Coordinator
2 weeks ago
LifeStance Health Strongsville, United StatesJob Description · At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. · Thank you for taking the time to ex ...
-
Logistics Center Office Coordinator
2 days ago
MCPc Berea, United StatesJob Description · Job DescriptionCompany Description · MCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do. We provide a wide ...
-
Office Coordinator
2 weeks ago
Yosemite Consruction and Management Cleveland, United StatesJob Description · Job DescriptionBenefits/PerksCompetitive Compensation · Paid Time Off · Career Growth Opportunities · Job Summary · We are seeking a motivated and outgoing entry level Office Coordinator to join our team. In this role, you will provide a variety of clerical and ...
-
Patient Care Coordinator/medical Front Office
3 weeks ago
onePHG LLC Portage, United StatesSUMMARY: Assists patients and providers with coordinating of referrals, obtaining authorizations and scheduling. This position is also responsible for understanding benefits coverage and ensures patient's care is coordinated. Additionally, partnering with the provider in the offi ...
-
Logistics Center Office Coordinator
1 week ago
MCPc Berea, United StatesCompany Description · MCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do. We provide a wide range of services to our clients ...
-
Logistics Center Office Coordinator
1 week ago
MCPc Berea, United States PermanentJob Description · The Secure Reception Coordinator is responsible for performing a variety of service functions related to the front desk operations and the general security tasks of the facility while providing a high level of customer service to internal and external customers. ...
-
Medical Office Coordinator
2 weeks ago
Summa Health Akron, United States FTMedical Office Coordinator - Urology Offices · Summa Health Medical Group · 95 Arch Street, Suite 165 · Akron, OH 44304 · Office Locations: Stow/Kent/Green/Medina/Barberton/Wadsworth · Summa Health System is recognized as one of the region's top employers by a number of thir ...
-
Office Coordinator
3 weeks ago
Fortune Brands North Olmsted, United StatesCompany Description · At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, h ...
-
Office Coordinator
2 weeks ago
Fortune Brands Innovations North Olmsted, United StatesJob Description · In this role, you will ensure our sites are clean, safe, and welcoming to all. You will be coordinate company-sponsored events, organize meetings, manage the general office activities of the facility, and more. · The ideal candidate for this position will enjoy ...
-
Office Coordinator
2 weeks ago
Fortune Brands North Olmsted, OH, United StatesCompany Description At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, ho ...
-
Dispatcher (m/f/d) Integrated Control Center
3 weeks ago
Aurora Ventures Strongsville, United StatesDispatcher (m/f/d) Integrated Control Center · Job No. 36-DA:2523 · Date: · Shaping the future together with the city of Regensburg We are looking for dispatchers (m/f/d) for the Integrated Control Center at the Office for Fire and Disaster Control. · The Integrated Control Ce ...
-
Dental Front Office Coordinator
1 day ago
Dr. Marino & Associates Cleveland, United StatesInnovative Smiles CLE is looking for a full-time *Dental Coordinator* who has experience *scheduling patients*, *answering the phone* and *collecting payments*. Some dental assisting experience is helpful. Familiarity with *Eaglesoft* is a plus. Candidate must be reliable and fri ...
-
Front Office Coordinator
1 week ago
AbsoluteCARE Inc Cleveland, United States1471 · Remote?: 0 · Highlights (Bonus, shift, relocation, info for job): · The Front Office Coordinator will be is responsible for coordination of patient flow within the office; greeting patients in a prompt and courtesy manner and being a patient advocate in term of facilita ...
-
medical office coordinator
3 weeks ago
Summa Western Reserve Hospital Akron, OH , USA, United StatesMedical Office Coordinator - Orthopaedics · Summa Health Medical Group · Full Time, Benefit Eligible · 1 Park West Blvd Akron OH 44320 · Summary: · The Medical Office Coordinator is responsible for coordinating the workflow and day-to-day activities of medical office and employee ...
-
medical office coordinator
3 weeks ago
Summa Western Reserve Hospital Barberton, OH , USA, United StatesMedical Office Coordinator - Endocrinology Office · Summa Health Medical Group · 155 Fifth Street NE · Barberton, OH 44203 · Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candi ...
-
Office Coordinator/Receiptionist
1 day ago
Whitten Stow, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Dental insurance · Free uniforms · Health insurance · Opportunity for advancement · Paid time off · Vision insurance · Reserve Hearing Center has an exciting opportunity available for a Office Coordinator/ Receptionist t ...
-
Office Coordinator
2 weeks ago
Yosemite Consruction and Management CLEVELAND HEIGHTS, United StatesBenefits/PerksCompetitive Compensation · Paid Time Off · Career Growth Opportunities · Job Summary · We are seeking a motivated and outgoing entry level Office Coordinator to join our team. In this role, you will provide a variety of clerical and administrative support to our emp ...
-
Office Coordinator
3 weeks ago
Conrad's Tire Express & Total Car Care Elyria, United StatesCONTRIBUTION Manage the day-to-day front desk/office functions. ESSENTIAL FUNCTIONS Sales contact. Answer all calls with order/quotation status and field all other questions. Enter orders into the Global Shop Solutions computer system. Coordinate cus Office Coordinator, Operation ...
Front Office Coordinator - Strongsville, United States - LifeStance Health
Description
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team
ROLE OVERVIEW
We are seeking a reliable and motivated Front Office Coordinator to join the LifeStance team. This candidate will be responsible for supporting the front office, patients, and clinicians within any assigned site. You will be responsible for patient management, check in/out processes, answering phones, assisting patients in-person and/or remote, including scheduling follow-up appointments, and resolving a variety of issues surrounding patient accounts and patient care issues by providing quality customer service.
Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, possess professional etiquette, and provide excellent customer service.
PAY
$19hr
RESPONSIBILITIES
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.