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    Customer Experience Specialist - Salt Lake City, United States - Cottonwoodres

    Cottonwoodres
    Cottonwoodres Salt Lake City, United States

    2 weeks ago

    Default job background
    Description
    We are growing again and looking for a Customer Experience/Leasing Specialist for Sugarmont Apartments & Townhomes in Sugarhouse, Salt Lake City, UT


    Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Sugarmont Apartments & Townhomes.

    In this role you will work full-time. A flexible schedule is required and includes weekends and evening hours.

    As a Customer Experience Specialist you:

    Put your upbeat attitude, communication skills, and creativity into action

    Stand and smile when greeting all customers including prospects, residents and vendors when they enter the office

    Provide courteous and prompt responses to all resident and prospect inquires via phone, email and text

    Answer all phone calls to the property and take detailed notes and information

    Ensure apartments are ready to show daily and for upcoming move-ins

    Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents

    Understand pricing and information about all available apartment homes, and be able to answer questions to any prospective renters

    Assist in planning community events and social media marketing

    Organize package room daily as packages are delivered

    Maintain community related communications and vendor relationships

    Begin to kick start your career with room to grow into future management position.

    Compensation & Benefits

    Competitive base pay and quarterly bonus structure

    Full health, vision, dental, life and disability benefits - available within 1-30 days

    Generous 401k and HSA Company match

    Paid time off - 120 hours to start

    9 paid holidays

    #J-18808-Ljbffr
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