Jobs
>
Tucson

    Member Contact Specialist - Tucson, United States - Hughes Federal Credit Union

    Hughes Federal Credit Union
    Hughes Federal Credit Union Tucson, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    Member Contact Specialist

    Job Summary:

    To function as team member to assist members, staff, and third parties with general aspects of member service for incoming telephone communications to the credit union. Timely, accurate, and professional assistance to incoming callers. Perform required identification process utilizing available tools and methods. Answering questions and/or directing callers to appropriate departments for prompt assistance. Perform account transfers, member address and contact information updates, account file maintenance as requested. Identify cross sell opportunities for products and services that may be beneficial to members. Assist in processing incoming mail that is delivered to the central post office box address.

    Salary: $19.50/Hour

    Location: 3301 E. Global Loop Road

    About Us:

    Hughes Federal Credit Union is dedicated to providing a positive difference in our members' financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a "Best-In-State" credit union, four years in a row

    Daily Responsibilities:


    • Prompt and effective assistance to members calling into the credit union.


    • Meet established call volume goals.


    • Perform required identification verification for existing members.


    • Identify appropriate problem/question resolutions.


    • Effective referral of callers to appropriate departments for additional assistance as needed.


    • Perform accurate updates to member address and contact information as directed.


    • Perform accurate transactions and file maintenance on member loans and accounts as needed.


    • Identify cross sell opportunities for credit union products and services that may benefit members.


    • Prompt and effective review and resolution of 24/7 after hours escalation calls and messages.


    • Assist in picking up daily mail/correspondence and distribution for the credit union.

    Preferred Skills:

    • Six months or more of similar or related experience.
    • Equivalent to a high school education.

    Benefits for Full Time Employees:

    • Paid Time Off
    • Health/Dental/Vision/Life/Disability Insurance
    • 401(k) with employer match
    • Health Savings Account with employer contribution.

    Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace.

    Powered by JazzHR

    l2MavL5ruS

  • Hughes Federal Credit Union

    Member Contact Specialist

    1 week ago

    Hughes Federal Credit Union Tucson, United States

    Member Contact Specialist · Job Summary: · To function as team member to assist members, staff, and third parties with general aspects of member service for incoming telephone communications to the credit union. Timely, accurate, and professional assistance to incoming callers. ...

  • Hughes Federal Credit Union

    Member Contact Specialist

    6 days ago

    Hughes Federal Credit Union Tucson, United States

    To function as team member to assist members, staff, and third parties with general aspects of member service for incoming telephone communications to the credit union. Timely, accurate, and professional assistance to incoming callers. Perform required identification process util ...

  • Camp Lowell Surgery Center (11120)

    Collections/billing Specialist

    1 week ago

    Camp Lowell Surgery Center (11120) Tucson, United States

    We are looking for a motivated performer to join our Business Office team as a Collections Specialist, with an extensive knowledge of claims reimbursement and collection efforts for Managed Care, Medicare, Medicaid, Workers Comp, Commercial plans, etc. We are looking for a top pe ...

  • State of Arizona

    Human Services Specialist 2

    1 week ago

    State of Arizona Tucson, United States

    DEPARTMENT OF ECONOMIC SECURITY · - Your Partner For A Stronger Arizona. _ · - DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona._ · - DES serves more than 3 million Arizonans. Our Missi ...

  • Canyon State Wireless, Inc.

    Parts Specialist

    1 week ago

    Canyon State Wireless, Inc. Tucson, United States

    Job Summary: · We are looking for a Parts and Service Specialist to manage a complex inventory for a leading RF/LMR engineering company including emergency vehicle upfitting serving Arizona, surrounding states and nationwide. The Parts Specialist will be responsible for managing ...

  • The Cooper Companies

    Quality Assurance Specialist

    1 week ago

    The Cooper Companies Tucson, United States

    **About CooperSurgical** · CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative ass ...

  • Arizona Supreme Court

    Fcrb Program Specialist Iii

    3 days ago

    Arizona Supreme Court Tucson, United States

    **JOB TITLE**: · Program Specialist III - Foster Care Review Board · **JOB #**: · **2735** · **DIVISION**: · Dependent Children's Services - Tucson · **HIRING SALARY**: · $49,533.00 annualized ($23.81 hourly) · **CLOSING DATE**: · All positions are open until filled. · **EMPLOYEE ...

  • Mane Street Salon

    Join Our Team at

    5 days ago

    Mane Street Salon Tucson, United States

    **COME WORK WITH US** · Mane Street Salon in Tucson is looking for skilled beauty professionals such as hair stylists and colorists, lash technicians, microblading technicians, waxing specialists, and more to enhance our growing team. If you're an independent worker seeking a sup ...

  • Human Learning Systems

    Career Transition Specialist

    1 week ago

    Human Learning Systems Tucson, United States

    **Position Title**: Career Transition Specialist · **Location**: Fred G. Acosta Job Corps Center Tucson, AZ · **Reports To**: Career Transition Services Manager · The Career Transition Specialist position provides support · for a U.S Department of Labor Job Corps contractor. The ...

  • Southwest Mortuary Services

    Transfer Care Specialist

    3 days ago

    Southwest Mortuary Services Tucson, United States

    Foundation Partners Group is completely transforming the funeral industry by offering the latest technology and compassionate care that our families want. With over 200 locations across the country, we are seeking exceptional team members to expand our mission of providing compas ...

  • El Rio Community Health Center

    Dental Office Specialist

    6 days ago

    El Rio Community Health Center Tucson, United States

    **Schedule**: · Monday - Friday 8:00am - 5:00pm or 7:45am - 4:45pm · **Salary**: · $ $18.66 hourly Depending on Qualifications · The Dental Office Specialist serves clientele by greeting incoming patients and visitors in person and by telephone. Supports dental office operations ...

  • State Farm Mutual Automobile Insurance Company

    Claim Specialist- Field Property Inspection

    1 week ago

    State Farm Mutual Automobile Insurance Company Tucson, United States

    Tucson, Arizona · - Claims and Investigation · - Regular Full Time · - 37151 · **Job Description**: · **Overview** · Build your career at one of the top companies for professional growth in the U.S. Khakis optional · At State Farm we invest in our employees by providing a competi ...

  • Aviva Children Services

    Kinship Support Specialist

    2 days ago

    Aviva Children Services Tucson, United States

    : · The Kinship Support Specialist will provide support to kinship families caring for youth experiencing foster care, conduct initial home assessments, and assist in the foster care licensing process. The support shall include ensuring families are enrolled in services, conducti ...

  • El Rio Community Health Center

    Dental Office Specialist

    6 days ago

    El Rio Community Health Center Tucson, United States

    Schedule: · Monday through Friday · **Salary**: · $ $18.66 hourly Depending on Qualifications · The Dental Office Specialist serves clientele by greeting incoming patients and visitors in person and by telephone. Supports dental office operations by performing appointment schedul ...

  • SER-Jobs for Progress

    Intake Specialist

    2 days ago

    SER-Jobs for Progress Tucson, United States

    **JOB TITLE**: Intake Specialist - Level 1 · RESPONSIBLE TO: SER-Jobs for Progress, Inc. (Administratively) and assigned Pima County One-Stop Office Manager (Operational) · HOURS: 8:00 a.m. - 5:00 p.m. · HOURLY WAGE: $18.73/hour, 40 hours per week, plus Benefits · SUMMARY: Under ...

  • University of Arizona

    Registration and Records Professional Ii

    23 hours ago

    University of Arizona Tucson, United States

    **Posting Number** · - req19306**Department** · - Office of the Registrar**Department Website Link** · **Location** · - Main Campus**Address** · - Tucson, AZ USA**Position Highlights** · The Academic Records Coordinator is a key contributor to the Student Services team, specifica ...

  • COPE Community Services, Inc.

    Subg Outreach Care Coordinator

    1 week ago

    COPE Community Services, Inc. Tucson, United States

    Responsible for outreach in the community to providers and stakeholders to increase referrals of children and adolescents eligible for services funded by the Substance Use Block Grant (SUBG). Complete screening, assessments and Intakes of eligible members. Act as the primary poin ...

  • YMCA of Southern Arizona

    Aquatics Supervisor

    1 week ago

    YMCA of Southern Arizona Tucson, United States

    **AQUATICS SUPERVISOR JOB DESCRIPTION**: · This position supports the work of the YMCA of Southern Arizona, a leading nonprofit committed to strengthening communities. The Aquatics Supervisor will be responsible for the on-site daily pool operations to ensure a safe environment f ...

  • Arkos Health

    Rn Care Manager

    2 hours ago

    Arkos Health Tucson, United States

    **Our Organization**: · Welcome to Arkos Health We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Backed by a robust technology platform, innovative softwar ...

  • COPE Community Services, Inc.

    Behavioral Health Case Manager

    1 week ago

    COPE Community Services, Inc. Tucson, United States

    The Recovery Coach develops, implements, and updates person-centered individual service plans (promoting member participation) in a timely manner. Monitor progress on plans, goals, objectives, and status on an ongoing basis with the person served, documenting the progress on the ...