Registration and Records Professional Ii - Tucson, United States - University of Arizona

University of Arizona
University of Arizona
Verified Company
Tucson, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Posting Number
- req19306
Department

  • Office of the Registrar
    Department Website Link

Location

  • Main Campus
    Address
  • Tucson, AZ USA
    Position Highlights


The Academic Records Coordinator is a key contributor to the Student Services team, specifically within the Registration, Residency, & Transcripts department.

This role involves providing support for enrollment and registration cases, processing Document Scanning & Archives, and offering customer service. The Coordinator will also serve as the primary contact for campus partner communications regarding incoming college-level transcripts.


The Office of the Registrar is charged with implementing academic and student policies and their alignment with state and federal regulations and accreditation standards.

We strive to be a leader and thought partner in creating efficient processes that are designed in a way that supports student success and service excellence.


  • Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more_
The University of Arizona has been recognized for our innovative work-life programs.


Duties & Responsibilities

  • Student and

Client Service:

Provide exceptional service for inquiries related to incoming college-level domestic and international transcripts, and enrollment and student records cases.


  • Point of Contact: Act as the main liaison for students and campus partners on matters related to incoming collegelevel domestic and international transcripts. Support the registration, residency, and transcripts team in maintaining high service standards.
  • Case Support: Handle incoming transcripts and enrollment and student records cases. This includes reviewing exception forms for undergraduate enrollment in graduate courses, credit by exam, graduate advanced status, and language proficiency. Provide support for advanced placement test credit applicability and verification letters. Assist with escalated cases and questions from student workers and unit specialists.
  • Best Practices Implementation: Assist with the coordination of best practices related to processing domestic and international transcripts. This includes collaborating with campus partners, training, documentation, and understanding industry standards.
  • Record Preparation and Scanning: Prepare and scan domestic and international transcripts and various other records. Index transcript data and verify accuracy. File and store daily records for a quality assurance period.
  • Additional Duties: Perform other duties as assigned.

Knowledge Skills and Abilities:

  • Excellent attention to detail
  • Excellent communication and writing skills
  • Ability to work well in teams and groups
  • Ability to work with mínimal supervision
  • Ability to be adaptable
  • Experience with Microsoft Windows and Office software
  • Demonstrated commitment to diversity, equity, and inclusion in the workplace

Minimum Qualifications

  • Minimum of 3 years of relevant experience required, or equivalent combination of education and work experience.
  • Bachelor's degree required or equivalent advanced learning attained through professional level experience required.

Preferred Qualifications

FLSA

  • Exempt
    Full Time/Part Time
  • Full Time
    Number of Hours Worked per Week
  • 40
    Job FTE
  • 1.0
    Work Calendar
  • Fiscal
    Job Category
  • Student Services
    Benefits Eligible


  • Yes

  • Full Benefits
    Rate of Pay
- $47,356-$59,195
Compensation Type
- salary at 1.0 full-time equivalency (FTE)
Grade

  • 6
    Compensation Guidance
  • The
    Grade Range Minimum, Midpoint, and Maximum Fields listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
    Grade Range Minimum
- $47356
Grade Range Midpoint
- $59195
Grade Range Maximum
- $71034
Career Stream and Level

  • PC2
    Job Family
  • Registration & Records
    Job Function
  • Student Services
    Type of criminal background check required:
  • Name-based criminal background check (non-security sensitive)
    Number of Vacancies
  • 1
    Target Hire Date

Expected End Date

  • Kris Peabody
    Open Date
  • 4/17/2024
    Open Until Filled
  • Yes
    Documents Needed to Apply
  • Resume and Cover Letter
    Special Instructions to Applicant

Diversity Statement

  • At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems,
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