Business Analyst - Atlanta, United States - Avispa Technology

Avispa Technology Atlanta, United States

3 weeks ago

Description

Business Analyst 13701
A leading professional networking company is seeking a Business Analyst .

The successful candidate

will play a crucial part in supporting our operations, with a focus on administering and enhancing tools such as Coupa and ServiceNow.

Additionally, the individual will contribute to defining and building requirements for our future tools roadmap.

The ideal candidate has

6+ years of experience with implementing or enhancing enterprise software platforms (e.g. Salesforce, ServiceNow, Coupa, Workday).

The company offers a

great work environment
Business Analyst

Pay and Benefits:

Hourly pay:
$45-$80

(Pay varies based on candidate's location and experience)

Worksite:
Leading professional development and networking company (Hybrid in

Atlanta, GA 30303; Chicago, IL 60661;

Mountain View, CA 94041;

or San Francisco, CA

)
W2 Employment,

Group Medical, Dental, Vision, Life,

Retirement Savings Program,

PSL
40 hours/week, 12 Month Assignment
Business Analyst

Responsibilities:
Provide first-level global support for S2P tools and systems via Microsoft Teams, email, and ticketing system.
Administer user access and permissions within S2P tools.
Collaborate with stakeholders to understand and address user needs and system issues.
Work closely with partner teams to ensure accurate data within S2P systems.
Participate in User Acceptance Testing (UAT) for system rollouts and upgrades.
Serve as a subject matter expert for S2P tools, providing guidance and training to end-users.
Contribute to the development of Knowledge Base articles and documentation for internal use.
Business Analyst

Qualifications:
6+ years of experience in business systems analysis or systems administration roles.
6+ years of experience with implementing or enhancing enterprise software platforms (e.g. Salesforce, ServiceNow, Coupa, Workday).
BS/MS degree in Business Administration, Information Systems, Computer Science, or a related field.
Experience with tools and platforms commonly used in support roles.
Experience working in a global strategic sourcing organization or within procurement processes.
Familiarity with S2P tools such as Coupa, ServiceNow, and Conga or similar platforms.
Proficiency in troubleshooting and resolving technical issues.
Familiarity with Agile or other project management methodologies.
Ability to establish and maintain effective relationships with stakeholders.
Comfort working in a dynamic, fast-paced environment.
Demonstrated communication skills with the ability to communicate findings clearly to both technical and non-technical audiences.
Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel).

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