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    Applications Engineering Manager - Brooklyn Park, United States - Top Tool Company

    Top Tool Company
    Top Tool Company Brooklyn Park, United States

    3 weeks ago

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    Description
    This position is eligible for a $5,000 sign on bonus.
    This position is located on-site based out of our corporate headquarters in Brooklyn Park, MN.


    ABOUT THE COMPANY

    Cirtec Medical is more than just another design shop or contract manufacturer, we offer a uniquely comprehensive range of vertically integrated capabilities.

    Cirtec Medical specializes in complex, difficult to produce components and devices in today's most advanced product technologies including, neuromodulation, implantable drug delivery, cardiac rhythm management, ventricular assist and interventional devices and delivery systems.

    We have the capabilities needed to bring products to full production, including assembly, packaging and testing, and in-house sterilization.

    Our employees have the expertise needed to design innovative devices, solve complex design challenges, and help bring our customers' devices to market.

    If you are interested in working in a fun, challenging, fast-paced environment with a company that is growing and providing leading edge technology, Cirtec is the company for you

    YOU ARE A PART OF:
    The Engineering team consists of engineers with diverse backgrounds and expertise. The Engineering team works in close collaboration with Operations, R&D, and Purchasing.

    You will be involved in the design, development, documentation and validation of new customer products, and modification of existing products including defining requirements, timelines, and deliverables with a focus on prototypes, process development, design verification, clinical builds, training production, and preparation for process validation and manufacturing transfer of products.


    JOB SUMMARY
    The Manager, Applications Engineering is responsible for leading a team of Application Engineers in supporting the Engineering Services platforms.

    The position will appropriately evaluate opportunities for the organization to determine appropriate resources to satisfy the customer requests and potential downstream risks to deliver acceptable timelines and schedules.

    This position works closely with other functional areas to understand strategies and implement initiatives to support high growth accounts.

    ESSENTIAL RESPONSIBILITIES

    • Manage the performance of the Applications Engineering team by establishing and monitoring key
    metrics


    • Provide ongoing coaching and training required to perform the duties of the Applications Engineers
    • Work closely with sales and customer service to understand strategies and implement initiatives to
    support high growth accounts


    • Partner with Sales leaders as an integral part of the pre-sales, customer acquisition team to drive
    increased close rates and excellent customer experience


    • Establish and monitor key metrics on proposal development and adoption
    • Communicate revenue opportunities and risks to sales
    • Coordinate appropriate personnel to provide technical expertise at customer meetings, tradeshows,
    plant tours upon request


    • Handle customer's technical objections by focusing on value and then communicate the content
    and insights from these discussions with sales


    • Document all customer interactions in CRM and utilize the features of CRM to move the sales
    process forward


    • Support extensions to Cirtec's services by tracking customer requests and participating in the
    setting of development priorities


    • Assists Engineers with developing and facilitating training material for service enhancements and
    new service launch content


    • Work with functional teams to address quality, process and business issues in the manufacturing
    environment


    • Resolves issues diplomatically in a logical, non-emotional manner
    • Adhere to all quality and safety standards within the department
    • Complies with company, quality, and safety standards, policies and procedures
    • Other duties as assigned.
    This is not a remote position.
    An individual in this position must be able to successfully perform the essential duties and responsibilities
    listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform
    the essential functions of this position.

    QUALIFICATIONS

    • BS in Biomedical / Mechanical / Electronics / Computer engineering discipline with at least 5 years
    of experience within the medical device industry


    • Must have experience working on medical device development projects from design through
    transfer to production


    • 7+ years' experience in the engineering / manufacturing environment of medical device component
    assembly


    • Experience with active implant devices or implantable components preferred
    • Must have a minimum of 5 years of medical device development proposal writing experience or from a similar regulated industry
    • Must possess strong understanding and working knowledge of ISO 13485 and FDA 21CFR820
    based Quality Systems and Design Control


    • Must be able to interpret technical drawings, product requirements, design specifications and
    relevant technical documents


    • Must have proficiency in MS Office software
    • Must be able to read, write and speak fluent English
    • Willingness to travel, if required

    WHAT WE OFFER
    A fast-paced work environment
    Paid time off
    401(k) retirement savings with a company match
    Clean, and well-lit production areas
    Training and career development, with onboarding programs for new employees and tuition assistance
    Financial security through competitive compensation, incentives and retirement plans
    Health care and well-being programs including medical, dental, vision, wellness and occupational health programs

    WORKING ENVIRONMENT
    Work is performed in an office environment. The noise level in the work environment is usually moderate.
    The work environment characteristics described here are representative of those an individual encounters
    while performing the essential functions of this position.

    EEO STATEMENT
    Cirtec Medical Corporation is an Equal Opportunity Minority/Female/Individuals with
    Disabilities/Protected Veteran and Affirmative Action Employer

    Cirtec Medical Corporation considers for employment and hires qualified candidates without regard to
    age, race, religion, color, sex, sexual orientation, gender identity, national origin, ancestry, protected
    veteran or disability status or any factor prohibited by law. Cirtec Medical Corporation and all of its related
    companies fully endorse equal opportunity for all. Cirtec Medical provides reasonable accommodation for
    qualified individuals with disabilities and disabled veterans in the job application process.

    #J-18808-Ljbffr
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