Jobs
>
Boston

    Support Specialist - Boston, United States - Russell Tobin

    Russell Tobin
    Russell Tobin Boston, United States

    1 week ago

    Russell Tobin background
    Description

    Job Description

    Job Description

    A Laboratory Analysis and Management company is looking to hire a Support Specialist.

    Location: Boston, MA

    Contract: 1 Year

    Pay: $20-25/hour Depending on Experience

    RESPONSIBILITIES

    • Serve as point of contact for customer lab staff, facilitating and coordinating laboratory needs and activities.
    • This role will work closely with other teams to seamlessly deliver lab support services.
    • Coordinate the working lab environment daily and oversee all stock items in and near the labs including but not limited to glassware, lab coats, PPE, and consumables.
    • Occasionally support/coordinate waste removal from labs, ensuring use of waste streams with appropriate third-party vendors.
    • Act as the liaison for escorting third-party vendors to customer lab staff for maintenance and/or repairs visits.
    • Meet regularly with key stakeholders (lab staff, service providers, management) to identify, review and resolve issues in a timely manner and/or escalate as necessary.
    • Regularly engage with the customer and staff to ensure quality and compliance within the laboratory.
    • Collaborate with customer line safety reps to ensure a high level of safety is maintained in the lab.
    • Provide updates and timely communication to lab users on service work requests.
    • Provide area walkthrough for new members of customer staff and visitors.
    • Required to cross-train and provide back-up to other lab support areas.
    • Complete relevant paperwork according to principles of Good Documentation Practice.
    • Subject Matter Expert (SME) on various support needs across different buildings/floors/locations.
    • Actively participate on committee(s) supporting LSC's across and the customer sites with a focus on providing guidance through presentation and document creation.
    • Help facilitate meetings with the ability to communicate from an area of expertise of LSC functions.
    • Demonstrates appropriate use of office equipment/software after training
    • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

    REQUIREMENTS

    • Associate degree with 1+ years' experience in a customer facing role within a scientific environment OR
    • High School Diploma with 2+ years' experience in a customer facing role within a scientific environment
    • Strong understanding of GLP/GxP and/or experience working in a compliance driven environment
    • Sufficient knowledge to independently carry out duties of chemical and safe handling practices.
    • Intermediate knowledge of Occupational Health and Safety regulatory requirements
    • Self-motivated and ability to work under pressure to balance conflicting deadlines
    • Good interpersonal, written, and verbal communication skills
    • Ability to follow oral and written directions.
    • Technical problem-solving skills and attention to details.
    • Excellent customer service skills complemented by an ability to listen to and interpret client requests.

    Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

    As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

    Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization.

    We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.

    We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

    Company DescriptionRussell Tobin is an equal-opportunity employer and values diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Company Description

    Russell Tobin is an equal-opportunity employer and values diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Cybex

    Sales Support Specialist

    1 week ago

    Cybex Boston, United States

    **Cybex** · **Job Position - Sales Support Specialist** · **Location - Downtown Boston, MA (On Site)** · CYBEX is at the forefront of innovation, shaping the future of child safety with a keen eye on the evolving needs of modern parents. Our brand is synonymous with excellence, s ...

  • RIT Solutions Inc

    Business Support Specialist

    2 weeks ago

    RIT Solutions Inc Boston, United States

    **Role: IT Business Support Specialist** · **Location: Boston, MA** · **Type: Fulltime** · **Salary Range is $60000 to benefits** · **Primary Purpose of Position** · Serve as the primary administrative support lead for a dynamic and collaborative IT team. **Directly manage the bu ...

  • Mentor Technical Group

    Laboratory Support Specialist

    1 week ago

    Mentor Technical Group Boston, United States

    Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, ...

  • NORTH SUFFOLK COMMUNITY SERVICES INC

    Residential Support Specialist

    2 weeks ago

    NORTH SUFFOLK COMMUNITY SERVICES INC Boston, United States

    As a Residential Support Counselor, you will provide direct care to individuals living in a residential setting. The RSS will help individuals with daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas ba ...

  • Spark Shipping

    Technical Support Specialist

    3 weeks ago

    Spark Shipping Boston, United States

    Here at Spark Shipping we're looking for a Customer Support Representative to join our fully remote team. We are looking for team members who are comfortable with and motivated by the opportunity to work remotely. · This role is highly technical. We focus on educating and helping ...

  • SPS Global

    Field Support Specialist

    1 week ago

    SPS Global Boston, United States

    **Come explore the Power of Possibility with a career at SPS** · We have an excellent opportunity for an experienced **Field Support Representative** to come grow with our team in **Boston, MA** This position is ideal for someone with 1+ years of relevant experience looking for a ...

  • Veson Nautical

    Client Support Specialist

    3 weeks ago

    Veson Nautical Boston, United States

    **Qualifications** · - 0-3 years software support or maritime industry experience · - Proven ability to proactively address customer concerns and exceed expectations · - Demonstrated planning and organizing skills · - Analytical thinking and attention to details · - Passion for r ...

  • East Boston Neighborhood Health Center

    Clinical Support Specialist

    1 week ago

    East Boston Neighborhood Health Center Boston, United States

    **Thank you for your interest in careers at EBNHC**: · Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians o ...

  • Off of the State Comptrollers

    Operations Support Specialist

    2 weeks ago

    Off of the State Comptrollers Boston, United States

    **About the Office of the Comptroller** · The Office of the Comptroller ensures that the more than $50 billion in annual transactions authorized by the general appropriations act and supplemental appropriations are executed in accordance with all statutory requirements and record ...

  • Victory Programs Inc

    Recovery Support Specialist

    1 week ago

    Victory Programs Inc Boston, United States

    The **Recovery Support Specialist** is responsible for assisting with program operations and safety, as well as managing clients' medications. Victory Programs' Recovery Division provides residential settings that address substance use disorders, co-occurring mental health concer ...

  • Coverys

    Technical Support Specialist

    1 week ago

    Coverys Boston, United States

    The Technical Support Specialist's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic ...

  • NORTH SUFFOLK COMMUNITY SERVICES INC

    Community Support Specialist

    1 week ago

    NORTH SUFFOLK COMMUNITY SERVICES INC Boston, United States

    North Suffolk is looking for an Outreach Specialist to join our team As an Outreach Specialist - Community Support Specialist you will participate in the engagement, assessment, and treatment planning process for persons served. You will work with a dedicated team of staff to add ...

  • Bridges Homeward

    Family Support Specialist

    1 week ago

    Bridges Homeward Cambridge, United States

    **This position offers a $2,000 sign on bonus 60 days after hire (must remain at the agency of 1 year)** · A great, entry level position to make a difference in the lives of individuals with disabilities · **Recognizing the value in self care and proper work · - life balance Brid ...

  • Somerville Cambridge Elder Services

    Community Support Specialist

    3 weeks ago

    Somerville Cambridge Elder Services Somerville, United States

    **Job Title: Community Support Specialist - Spanish Fluency Preferred** · **Reports To: Community Support Services Manager** · **Department: Community Support Services** · **FLSA Status: ☐ Exempt or ☒ Non-Exempt** · **☐Union or ☒Non-Union** · **Position Summary**: · The Community ...

  • Citi

    Sales Support Specialist

    3 days ago

    Citi Boston, United States

    **Responsibilities**: · - Sales Support Specialist provides sales support coverage across all PFSS products globally, specifically around the creation and maintenance of RFP, RFI and DDQ responses and pitchbooks · - This particular role directs the creation and timely delivery of ...

  • Tyton Partners

    Sales Support Specialist

    6 days ago

    Tyton Partners Boston, United States

    **Are you passionate about the education sector? Committed to having an impact on one of the largest and most diverse sectors of the global economy? Interested in working with companies and non-profits, institutions and investors across the K-12, postsecondary and corporate learn ...

  • Dutech Systems

    Office Support Specialist

    4 days ago

    Dutech Systems Boston, United States

    **Training will be Monday-Friday for 3 weeks before transition to Tuesday-Saturday schedule. In-person attendance is required. Not a remote position.**_ · **Duties & Responsibilities** · - Release the certified death record to the appropriate funeral home in the electronic death ...

  • NR Consulting LLC

    Office Support Specialist

    4 days ago

    NR Consulting LLC Boston, United States

    **Schedule** · Training will be Monday-Friday for 3 weeks before transition to Tuesday-Saturday schedule. In-person attendance is required. Not a remote position. · 8am - 4pm: Tuesday · 8am - 4pm: Wednesday · 8am - 4pm: Thursday · 8am - 4pm: Friday · 8am - 4pm: Saturday · **Summa ...

  • Mass Rehabilitation Commission

    Office Support Specialist I

    2 weeks ago

    Mass Rehabilitation Commission Boston, United States

    **The Massachusetts Rehabilitation Commission (MRC) is a learning and participatory performance culture with an emphasis on high performance teams, individual performance/contribution/impact, and engaging in activities to promote and support a program/division/agency (e.g., commi ...

  • Cambridge Health Alliance

    Family Support Specialist

    4 days ago

    Cambridge Health Alliance Cambridge, United States

    **Location**: CHA Cambridge Hospital · **Work Days**: M-F TBD; Tuesdays required · **Category**: Human and Social Services · **Department**: RISE · **Job Type**: Part Time · **Work Shift**: Day · **Hours/Week**: 20.00 · **Union**: No · **Union Name**: Non Union · Seeking a Part-T ...