Client Support Specialist - Boston, United States - Veson Nautical

Veson Nautical

Verified Company

Boston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Qualifications

03 years software support or maritime industry experience
Proven ability to proactively address customer concerns and exceed expectations
Demonstrated planning and organizing skills
Analytical thinking and attention to details
Passion for realtime problem solving and troubleshooting complex problems
Generally enjoys working with software and computers
Willingness to conduct adhoc or exploratory testing
Solid computer skills and understanding of network and software technology (coding ability a plus)
Familiarity with a defect tracking tool a plus
Strong written and oral communication skills
Maritime industry experience a plus
Desire to work in fastpaced, entrepreneurial setting
Ability to rapidly adapt to changing systems and environments; proactive, positive approach to work
Experience with Jira or equivalent system a plus.

About Veson Nautical

We are a team of multi-cultural, multi-disciplined professionals that are dedicated to making our clients successful and charting a new, innovative course for the commercial marine industry.

Veson Nautical employs a staff of extremely capable creators and innovators all focused on meeting the goals of our clients.

We invest extensively in employee development and experience to maintain focus and enthusiasm.

The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers, brokers, bankers, traders, consultants, and customer service experts.

**#LI-Hybrid