Jobs
>
Chicago

    Campaign Success Manager - Chicago, United States - PAG Consulting

    PAG Consulting
    PAG Consulting Chicago, United States

    3 weeks ago

    Default job background
    Description

    Description:

    Campaign Success Manager

    About the Role:

    The ideal candidate has strong ad operations experience, including campaign activation,

    performance, strategy, and planning. In this role, you will work closely with the Partner Manager

    team to ensure campaigns are executed flawlessly and delivered successfully, exceeding goals and KPIs. To achieve that, you may be required to have a hands-on approach to setting up campaigns autonomously in our Ad Server or coordinating with our ad operations specialists

    team offshore. In addition, you will also serve as the liaison between the Audience Strategy and

    Creative teams as well as Engineering and Tech Operations.

    Part of this role requires the candidate to have a consultative approach to supporting our

    Partner Manager team, by removing operational blockers, escalating technical issues and

    improving campaign performance. You will also participate at product testings and launches,

    development of SOP, and training material for both ad operations and the Partner Manager

    team.

    What the Candidate Will Need / Bonus Points

    ---- What the Candidate Will Do ----

    ? Deliver flawless ad execution for our Rider and Eats apps advertising products

    ? Own holistic campaign setup, ad trafficking, QA and troubleshooting

    ? Coordination of ad operations specialists to guarantee campaign success

    ? Function as ad operations consultant for Partner Managers

    ? Monitor patterns and collect feedback to proactively surface proposals to improve

    quality, productivity and efficiency

    ? Participate in cross-functional team decisions including new product launches

    and testings

    ? Work with Product and Engineering to identify changes to internal Ad

    systems/tools that reduce the occurrence and impact of bottlenecks

    ? Devise strategies to improve ways of working with partner teams, increasing

    efficiency and quality of ad campaigns.

    Programmatic Candidates ( additional R&Rs)

    ? Strong understanding of programmatic ecosystems and deal types. ( PG, PMP,

    Open Auction etc)

    ? Hands-on experience working with major DSPs ( TTD, AdX, Yahoo)

    ? Experience taking initiatives from 0 to 1 while working on projects with high

    degrees of ambiguity

    ? Experience working with many cross-functional partners to launch new strategies

    and associated partnerships

    ---- Basic Qualifications ----

    ? Business administration or marketing degree or equivalent with hands-on

    experience working in digital advertising

    ? Minimum of 4 years in an Ad Operations role at a data-driven, tech-savvy

    company

    ? Mandatory experience working with Google Ads Manager (GAM) and video ad

    products

    ? Experience with tag management and third-party trackers

    ? Must have MS Excel and Salesforce proficiency

    ? Strong project management capabilities

    ? Ability to work cross-functionally with many teams

    ---- What the Candidate Will Do ----

    ? Data-driven thinking and excellent quantitative skills

    ? Have a core operational understanding of critical campaign components such as

    brand safety guidelines, ad viewability, and filtering for suspicious and/or

    fraudulent media activity

    ? Be customer-obsessed (users and merchants) and be passionate about building

    great experiences for Uber users

    ? Nimble and fast - able to balance priorities and move quickly in a rapidly

    changing environment with tight deadlines.



  • Insight Global Chicago, United States

    Must-haves · 5 years of experience in a Customer Success Manager role (specifically working in B2B healthcare and must have value based care experience) · Project management experience with or other Project Management software like Asana or Jira (must have experience creating ...

  • Qualtrics

    XM Success Manager

    1 day ago


    Qualtrics Chicago, United States Full time

    At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving ...

  • Qualtrics

    XM Success Manager

    1 day ago


    Qualtrics Chicago, United States Full time

    At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving ...


  • Relativity Chicago, United States

    Location: Chicago, Remote United States · Department: Relativity Service Delivery · Location Type: Hybrid · Overview · The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. The team plays a crucial role in ensu ...


  • Willis Towers Watson Chicago, United States

    Are you passionate about building meaningful relationships and eager to drive success for both clients and your career? WTW is looking for a proactive and dedicated Client Success Manager to join our dynamic team in North America. This role offers you the chance to make a signifi ...


  • Russell Tobin Chicago, United States

    Russell Tobin & Associates is currently seeking a Customer Success Manager, 06 Months Contract role for one of our Fortune 500 clients, at Chicago, IL (Onsite). Apply today for immediate consideration. · Hourly Pay: $49 to $54 W2 · Location: Chicago, IL (Onsite) · Duration: 06 Mo ...


  • TalentBurst, an Inc 5000 company Chicago, United States

    Title: Customer Success Manager · Location: Chicago, IL · Duration: 6 Months · Job Description: · Duties: · The Customer Success Manager will be responsible for customer-facing leadership to evangelize mutual success plans, engagement strategies and frameworks for measurable imp ...


  • Cypress HCM Chicago, United States

    Job Description · Job Description · Senior Customer Success ManagerWe have an exciting opportunity for a Senior Customer Success Manager with the top leading multimedia and creative software company in the world. This position will focus on customer-facing leadership to evangeliz ...


  • SGA Chicago, United States

    Software Guidance & Assistance, Inc., (SGA), is searching for a Sr. Customer Success Manager for a Contract assignment with one of our premier SaaS clients in Chicago, IL. The Manager is also open to 100% Remote · We are hiring a Senior Customer Success Manager to join our ...


  • Propeller Industries Chicago, United States

    Job Description · Job DescriptionWho We Are: We're builders, entrepreneurs, and problem-solvers who draw our inspiration from the incredible leaders we serve. Nearly 15 years ago, we set out to find a better way to help the country's leading startups navigate the financial hazard ...


  • Relativity Chicago, United States

    The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. The team plays a crucial role in ensuring the success of our accounts by driving product adoption, providing strategic guidance, and fostering strong relatio ...


  • Intelliswift Chicago, United States

    Job ID: · Customer Success Manager · $54.37 per hour on W2 · Duration - 7 Months · Client is reinventing how brands succeed by changing the world through digital experiences. Join us and work with digital marketing leaders and innovators as a trusted executive advisor on how to ...


  • Ursus Inc Chicago, United States

    JOB TITLE: Customer Success Manager (LOA) · LOCATION: Chicago, IL · PAY RANGE: $44-$54/hr · DURATION: 7 months · TOP 3 SKILLS: 10+ years of Customer Success experience in Software as a Service, Digital Marketing · Experience working at or with Agencies · Existing knowledge of sof ...


  • Ascend Technologies Chicago, United States

    Job Description · Job DescriptionClient Success Manager · MUST BE LOCATED IN: · CHICAGO, IL, LITTLE ROCK, AR OR NORTHWEST, AR · PURPOSE: · This position's primary responsibility will be to manage the client relationship with our Managed Service customers. In this role, the Clie ...


  • ACAMS Chicago, United States

    Reporting to the Operations Manager, the Customer Success Manager is a member of the U.S. team with the responsibility to manage and deliver high priority client and internal projects (product development & translations, systems implementation etc.) to agreed scope, timelines and ...


  • Right At School Chicago, United States

    Job Description · Job DescriptionRight At School provides safe, engaging, and meaningful in-school and extracurricular programs to enrich the lives of students, give parents peace of mind, and enable schools to focus on their academic mission. This is a unique opportunity to join ...


  • AHEAD Chicago, United States

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where ...


  • AvePoint Chicago, United States Full time

    About AvePoint: · Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AveP ...


  • PAG Consulting Chicago, United States

    : · Campaign Success Manager · About the Role: · The ideal candidate has strong ad operations experience, including campaign activation, · performance, strategy, and planning. In this role, you will work closely with the Partner Manager · team to ensure campaigns are executed fl ...


  • George Jon, Inc. Chicago, United States

    Job Description · Job DescriptionPOSITION OVERVIEW · The Customer Success Manager is responsible for building strong relationships and a communication outlet with GeorgeJon customers to drive retention, increase recurring revenue, and proactively deliver a superior customer expe ...