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Customer Success Manager
1 week ago
Insight Global Chicago, United StatesMust-haves · 5 years of experience in a Customer Success Manager role (specifically working in B2B healthcare and must have value based care experience) · Project management experience with or other Project Management software like Asana or Jira (must have experience creating ...
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XM Success Manager
1 day ago
Qualtrics Chicago, United States Full timeAt Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving ...
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XM Success Manager
1 day ago
Qualtrics Chicago, United States Full timeAt Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving ...
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Customer Success Manager
1 week ago
Relativity Chicago, United StatesLocation: Chicago, Remote United States · Department: Relativity Service Delivery · Location Type: Hybrid · Overview · The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. The team plays a crucial role in ensu ...
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Client Success Manager
2 weeks ago
Willis Towers Watson Chicago, United StatesAre you passionate about building meaningful relationships and eager to drive success for both clients and your career? WTW is looking for a proactive and dedicated Client Success Manager to join our dynamic team in North America. This role offers you the chance to make a signifi ...
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Customer Success Manager
2 weeks ago
Russell Tobin Chicago, United StatesRussell Tobin & Associates is currently seeking a Customer Success Manager, 06 Months Contract role for one of our Fortune 500 clients, at Chicago, IL (Onsite). Apply today for immediate consideration. · Hourly Pay: $49 to $54 W2 · Location: Chicago, IL (Onsite) · Duration: 06 Mo ...
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Customer Success Manager
2 weeks ago
TalentBurst, an Inc 5000 company Chicago, United StatesTitle: Customer Success Manager · Location: Chicago, IL · Duration: 6 Months · Job Description: · Duties: · The Customer Success Manager will be responsible for customer-facing leadership to evangelize mutual success plans, engagement strategies and frameworks for measurable imp ...
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Customer Success Manager
2 weeks ago
Cypress HCM Chicago, United StatesJob Description · Job Description · Senior Customer Success ManagerWe have an exciting opportunity for a Senior Customer Success Manager with the top leading multimedia and creative software company in the world. This position will focus on customer-facing leadership to evangeliz ...
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Customer Success Manager
1 week ago
SGA Chicago, United StatesSoftware Guidance & Assistance, Inc., (SGA), is searching for a Sr. Customer Success Manager for a Contract assignment with one of our premier SaaS clients in Chicago, IL. The Manager is also open to 100% Remote · We are hiring a Senior Customer Success Manager to join our ...
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Client Success Manager
3 weeks ago
Propeller Industries Chicago, United StatesJob Description · Job DescriptionWho We Are: We're builders, entrepreneurs, and problem-solvers who draw our inspiration from the incredible leaders we serve. Nearly 15 years ago, we set out to find a better way to help the country's leading startups navigate the financial hazard ...
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Customer Success Manager
3 days ago
Relativity Chicago, United StatesThe Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. The team plays a crucial role in ensuring the success of our accounts by driving product adoption, providing strategic guidance, and fostering strong relatio ...
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Customer Success Manager
1 week ago
Intelliswift Chicago, United StatesJob ID: · Customer Success Manager · $54.37 per hour on W2 · Duration - 7 Months · Client is reinventing how brands succeed by changing the world through digital experiences. Join us and work with digital marketing leaders and innovators as a trusted executive advisor on how to ...
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Customer Success Manager
1 week ago
Ursus Inc Chicago, United StatesJOB TITLE: Customer Success Manager (LOA) · LOCATION: Chicago, IL · PAY RANGE: $44-$54/hr · DURATION: 7 months · TOP 3 SKILLS: 10+ years of Customer Success experience in Software as a Service, Digital Marketing · Experience working at or with Agencies · Existing knowledge of sof ...
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Client Success Manager
1 day ago
Ascend Technologies Chicago, United StatesJob Description · Job DescriptionClient Success Manager · MUST BE LOCATED IN: · CHICAGO, IL, LITTLE ROCK, AR OR NORTHWEST, AR · PURPOSE: · This position's primary responsibility will be to manage the client relationship with our Managed Service customers. In this role, the Clie ...
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Customer Success Manager
3 days ago
ACAMS Chicago, United StatesReporting to the Operations Manager, the Customer Success Manager is a member of the U.S. team with the responsibility to manage and deliver high priority client and internal projects (product development & translations, systems implementation etc.) to agreed scope, timelines and ...
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Manager of Partner Success
1 day ago
Right At School Chicago, United StatesJob Description · Job DescriptionRight At School provides safe, engaging, and meaningful in-school and extracurricular programs to enrich the lives of students, give parents peace of mind, and enable schools to focus on their academic mission. This is a unique opportunity to join ...
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Customer Success Manager
1 day ago
AHEAD Chicago, United StatesAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where ...
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Customer Success Manager
4 days ago
AvePoint Chicago, United States Full timeAbout AvePoint: · Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AveP ...
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Campaign Success Manager
3 weeks ago
PAG Consulting Chicago, United States: · Campaign Success Manager · About the Role: · The ideal candidate has strong ad operations experience, including campaign activation, · performance, strategy, and planning. In this role, you will work closely with the Partner Manager · team to ensure campaigns are executed fl ...
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Customer Success Manager
2 weeks ago
George Jon, Inc. Chicago, United StatesJob Description · Job DescriptionPOSITION OVERVIEW · The Customer Success Manager is responsible for building strong relationships and a communication outlet with GeorgeJon customers to drive retention, increase recurring revenue, and proactively deliver a superior customer expe ...
Campaign Success Manager - Chicago, United States - PAG Consulting
Description
Description:
Campaign Success Manager
About the Role:
The ideal candidate has strong ad operations experience, including campaign activation,
performance, strategy, and planning. In this role, you will work closely with the Partner Manager
team to ensure campaigns are executed flawlessly and delivered successfully, exceeding goals and KPIs. To achieve that, you may be required to have a hands-on approach to setting up campaigns autonomously in our Ad Server or coordinating with our ad operations specialists
team offshore. In addition, you will also serve as the liaison between the Audience Strategy and
Creative teams as well as Engineering and Tech Operations.
Part of this role requires the candidate to have a consultative approach to supporting our
Partner Manager team, by removing operational blockers, escalating technical issues and
improving campaign performance. You will also participate at product testings and launches,
development of SOP, and training material for both ad operations and the Partner Manager
team.
What the Candidate Will Need / Bonus Points
---- What the Candidate Will Do ----
? Deliver flawless ad execution for our Rider and Eats apps advertising products
? Own holistic campaign setup, ad trafficking, QA and troubleshooting
? Coordination of ad operations specialists to guarantee campaign success
? Function as ad operations consultant for Partner Managers
? Monitor patterns and collect feedback to proactively surface proposals to improve
quality, productivity and efficiency
? Participate in cross-functional team decisions including new product launches
and testings
? Work with Product and Engineering to identify changes to internal Ad
systems/tools that reduce the occurrence and impact of bottlenecks
? Devise strategies to improve ways of working with partner teams, increasing
efficiency and quality of ad campaigns.
Programmatic Candidates ( additional R&Rs)
? Strong understanding of programmatic ecosystems and deal types. ( PG, PMP,
Open Auction etc)
? Hands-on experience working with major DSPs ( TTD, AdX, Yahoo)
? Experience taking initiatives from 0 to 1 while working on projects with high
degrees of ambiguity
? Experience working with many cross-functional partners to launch new strategies
and associated partnerships
---- Basic Qualifications ----
? Business administration or marketing degree or equivalent with hands-on
experience working in digital advertising
? Minimum of 4 years in an Ad Operations role at a data-driven, tech-savvy
company
? Mandatory experience working with Google Ads Manager (GAM) and video ad
products
? Experience with tag management and third-party trackers
? Must have MS Excel and Salesforce proficiency
? Strong project management capabilities
? Ability to work cross-functionally with many teams
---- What the Candidate Will Do ----
? Data-driven thinking and excellent quantitative skills
? Have a core operational understanding of critical campaign components such as
brand safety guidelines, ad viewability, and filtering for suspicious and/or
fraudulent media activity
? Be customer-obsessed (users and merchants) and be passionate about building
great experiences for Uber users
? Nimble and fast - able to balance priorities and move quickly in a rapidly
changing environment with tight deadlines.