About stephanie Branquet:
Customer-oriented server with excellent interpersonal and communication skills focused on guest satisfaction. Recognized food and beverage expert with over 10 years of experience . Licensed in preparation and sale of alcoholic beverages, bar procedures and liquor laws. Possess dynamic presence and flare to enhance customer experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experience
As a server that been in the industry over 10+ years and has worked on different levels such as banquets, cocktail serving, fine and casual dinning I’ve performed some duties that are required and not limited to:
Serving food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Explained menu items and suggested appropriate options for food allergy concerns.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
High School Diploma
Curie Metropolitan - Chicago, IL
Associate of Arts
Richard J Daley - Chicago, IL
Certified Cosmetologist
Cannella School of Hair Design - Chicago - Chicago, IL
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