Syed Moin

Senior Consultant experienced in performing and leading mid-large scale clients in developing and supporting teams in the implementation of ServiceNow ITSM, SPM-OM, ITAM (including Discovery, CSDM/CMDB), FSM, HRSD and CSM module.

Experienced in evaluating and identifying the gaps in service and operation management of clients and helps them in minimizing them to obtain profitability, over-run unnecessary components, and automation.

Always used the Business Requirement Document (BRD), Functional Requirement Document (FRD) to assist in creating User stories.

Design/implement LSD (Legal Service Delivery) and WSD (Workspace Service Delivery) using ServiceNow platform. 

Experienced in using JavaScript as the main asset in customizing as per the end-user demand. 

ServiceNow Registered Partner (Consulting & Implementation)

Enterprise Coding Solutions, LLC                                                            Feb 2024 - Current

Industry: Focus is on Federal. Local, State Agencies Higher Ed & Commercial
Offering Portfolio: Technical Expert (App Eng Studio, Workflow/Flow Designer, Customization (Business Rules etc., Configuration OOTB, IntegrationHub (Spoke, REST API), Catalog Item to OM – end-to-end flow of orders, WSD/LSD.

Worked with clients - Optum/UHG, CDW LLC, Global-Serve Inc., Proviniti ServiceNow LLC.