- Accepts reservations, changes and cancellations in the absence of CORE Department Staff
- Ability to select and block rooms for arriving guests
- Greeting all guests in a friendly and warm manner
- Overseeing all cash/credit card transactions and maintain a personal bank
- Ensuring the highest level of guest service by embracing the Delta Service philosophy of being Welcoming, Engaging and Exceeding our guests expectations
- Maintain a favorable working relationship with fellow colleagues in Housekeeping and in the Maintenance, with colleagues throughout the hotel/company
- Perform other duties in Front Office as assigned
- Interacts with all guests
- You will ensure that proper payment methods are collected along with recording any special requests from the guest
- You will follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
- Must be available to work a variety of shifts including overnights and weekends
- Physical requirements include the ability to work long hours, Ability to stand for long periods of time without sitting or leaning
- Light speed or Opera is a plus
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Front Desk Agent
6 days ago
Quality Inn Orlando – Near Universal Blvd Orlando, United StatesProvides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner. · Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, tr ...
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Holiday Inn Express Columbus Airport Orlando, United States**Holiday Inn Express Hotel & Suites/Nearest Universal Orlando-5605 Major Boulevard** · **Orlando, FL 32819** · We are currently looking for Guest Services Representative to join our Front Desk Team Our Holiday Inn Express & Suites Nearest Universal Orlando, where we're committed ...
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Front Desk Agent
1 week ago
HomeTowne Studios & Suites by Red Roof Casselberry, United States**We are seeking a Front Desk Agent to join our Team with a starting Wage up to $17.00 per hour (depending on experience)** · When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best qua ...
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Front Desk Agent
1 week ago
Performance Hospitality Management Orlando, United StatesThe Front Desk Agent is responsible for communicating with members/visitors in a highly professional manner; retaining membership, answering calls, answering member questions, and various clerical tasks as assigned. Responsibilities for guest service Agent, Front Desk ...
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Front Desk Agent
1 week ago
Westgate Resorts & Spa Orlando, United StatesAs a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail Front Desk, Agent, Customer Se ...
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Front Desk Agent
1 week ago
GF Management Orlando, United StatesEnjoy a family getaway or fun student trip at Crowne Plaza Orlando - Lake Buena Vista. Less than a mile from Walt Disney World, we are your ideal retreat after theme park adventures. As a Disney Good Neighbor hotel that serves breakfast, we offer easy access to Orlando's top attr ...
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Front Desk Agent
1 week ago
Omni Hotels & Resorts Orlando, United StatesTo ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner. Responsibilities To be thoroughly acquainted with all check-in procedures and policies. To be thoroughly acqua Front Desk, Agent, Guest Serv ...
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Front Desk Agent
1 week ago
MCR Hotels Orlando, United States Full time· Front Desk Agent · Hyatt Place Lake Buena Vista, 8688 Palm Parkway, Orlando, Florida, United States of America · Req #5997 · Wednesday, April 3, 2024 · The Full Time Front Desk Agent at the Hyatt Place Orlando Lake Buena Vista is responsible for providing overall positive gues ...
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Front Desk Agent
5 days ago
Embassy Suites Orlando ICON Park Orlando, United StatesFULL TIME- Flexible shift · FRONT DESK AGENT · EMBASSY SUITES ICON PARK/JAMAICAN CT · Overview: · The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for service ...
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Front Desk Agent
3 days ago
Westmont Hospitality Group Orlando, United StatesWe are seeking a Front Desk Agent to join our Team with a starting Wage up to $ 17.00 per hour · When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel expe ...
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Front Desk Agent
1 week ago
Aimbridge Hospitality Orlando, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
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Front Desk Agent
1 week ago
Delta Hotels Orlando Lake Buena Vista Orlando, United StatesDelta Hotel by Marriott Orlando is seeking a dynamic Front Desk Agent for their busy hotel Compensation is competitive based on experience. Must have open availability, including holidays, nights and weekends. Company benefits include health insurance, vision, dental, 401k, emplo ...
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Front Desk Agent
1 week ago
Highgate Hotels Orlando, United StatesCompensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francis ...
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Front Desk Agent
2 weeks ago
SpringHill Suites Orlando Convention Center Orlando, United StatesSpringHill Suites by Marriott Orlando Convention Center is seeking an experienced Front Desk Agent for their beautiful hotel Compensation is based on experience. Must have open availability, including holidays and weekends. Company benefits include health, vision, dental, PTO, 40 ...
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Front Desk Agent
1 week ago
Aimbridge Hospitality Orlando, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
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Front Desk Agent
1 week ago
Aimbridge Hospitality Orlando, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
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Front Desk Agent
2 weeks ago
Aimbridge Hospitality Orlando, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
1 week ago
Doubletree Orlando Orlando, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
2 weeks ago
Aimbridge Hospitality Orlando, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
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Front Desk Agent
1 week ago
Tru by Hilton Orlando Convention Center Orlando, United StatesCompensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...
front desk agent - Orlando, FL, United States - B Hotels & Resorts
Description
The Front Desk Agent is responsible for communicating with members/visitors in a highly professional manner; retaining membership, answering calls, answering member questions, and various clerical tasks as assigned.
Responsibilities for guest services agentWorking Conditions / Physical Demands / Knowledge / Skills / Abilities (KSA's):
Command of the English language both written and verbal. Well organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Self-starting personality with an even disposition. Always maintain a professional appearance and manner. Must be willing to pitch-in and help co-workers with their job duties and be a team player. Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays, to accommodate the guests' needs. Ability to comprehend and follow instructions from supervisor. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
EDUCATION and EXPERIENCE High School Diploma or equivalent with at least one (1) year hospitality experience.
Exceptional benefits including elective Medical, Dental, Vision, and Short-Term Disability coverage.
Explore our hotels Associates receive hotel and restaurant discounts & perks at any of our properties (excluding your home property).
Company paid Basic Life Insurance, AD&D, Long-term Disability, Employee Assistance Program (EAP) and Travel Assistance Program.
Paid Time Off (PTO)
Celebrate You Choose one (1) paid day of personal celebration each year to use however you choose
EOE M/F/D/V
Drug-free Workplace