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    Front Desk Agent - Orlando, United States - GF Management

    GF Management
    GF Management Orlando, United States

    1 week ago

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    Description
    Enjoy a family getaway or fun student trip at Crowne Plaza Orlando - Lake Buena Vista. Less than a mile from Walt Disney World, we are your ideal retreat after theme park adventures.

    As a Disney Good Neighbor hotel that serves breakfast, we offer easy access to Orlando's top attractions, like Disney's theme parks, Universal Orlando Resort, Disney Springs and SeaWorld Orlando.

    1-year front desk opera PMS experience. $16 to $17 per hour.

    The Front Desk Agent is responsible for assisting in the operation of the front desk and guest services. Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.

    As a Front Desk Agent your responsibilities will include:


    • Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned.
    • Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space
    • Able to work through customer service related issues
    • Any other duties or responsibilities which might be required by a manager

    Requirements:

    • Available on flexible shifts on Weekday, Weekends and Holidays.
    • Possessing strong written and verbal communication skills
    • Previous hotel front desk experience
    • Proficient with technology
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