- Undergraduate tuition reimbursement programs
- Various work schedules and potential to work from home
- Stock purchasing options along with a 401k and additional financial resources
- Potential to share in the company's success through a performance bonus
- Health, dental and personal wellness plans
- And more ...
- You love helping and connecting with people.
- You're a problem solver who likes to think on your feet and enjoys a challenge.
- You thrive in a fast-paced, changing environment.
- You believe the details are important and actively listen for them.
- You go above and beyond because you want to, not because you have to.
- The diversity - every day and every customer is different.
- The opportunity to demonstrate your unique problem-solving abilities to our customers and to the rest of your team.
- The difference in the value Assurant places on great customer service and the recognition you'll receive from our customers and our leaders when you exceed our customer's expectations.
- Opportunity to learn, grow and advance within our Fortune 500 company.
- Competitive starting pay in a highly motivated pay-for-performance environment.
- Handle in-bound calls from our customers by researching and resolving loan-level inquiries in hazard insurance, mortgage banking and property loss.
- This role requires listening to our customers' concerns and showing empathy while resolving their issues.
- Because every customer is different, we expect you to take the initiative to truly understand our customers' current challenges, solve them and use your expertise to proactively help them avoid future challenges.
- You may be asked to participate in special projects, assume new responsibilities and adjust priorities as requested.
- A robust paid training environment enables you to learn the business, the systems, the policies and, most importantly, how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.
- Strong attention to detail
- Great conversation skills and ability to WOW customers on every call
- Excellent verbal, written and listening skills
- Relentless drive to own the customer's problem and resolve it
- Ability to adapt well to change
- Ability to work well in a fast-paced environment
- Ability to think outside of the box to resolve problems
- Ability to multitask using technology, including call handling, loan-level review and call documentation
- Minimum high school diploma or GED, and 1 year of work experience required
- College degree with 0-1 year of work experience, preferred
-
Family Care Specialist
2 days ago
NY Council on Adoptable Children, Inc. (COAC) New York, United StatesFamily Care Specialist · Company Overview: · COAC is a leading provider of comprehensive family care services. We are dedicated to supporting families in achieving optimal health and well-being through our range of specialized programs and resources. Our team of dedicated profess ...
-
Client Care Specialist
2 days ago
City National Bank Newark, United StatesOverview: · **CLIENT CARE SPECIALIST** · **WHAT IS THE OPPORTUNITY?** · The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional clie ...
-
Patient Care Specialist
1 week ago
Amerita New York, United StatesOur Company: · Amerita · Overview: · The **Patient Care Specialist** will serve as the Voice of Amerita and will be the primary contact for our patients, pharmacies, and medical professionals utilizing Amerita's services. The specialist will field inbound and outbound requests su ...
-
Client Care Specialist
2 days ago
PeoplesBank York, United States**Position Summary** · **Work Schedule**: · Rotating weeks: Week #1 Mon - Fri. 8 AM - 4:30 PM Week #2: 9:30 AM - 6 PM · ***Essential Requirements, Duties, and Responsibilities** · - Takes ownership of inquiries, problems, questions, and situations. Handles all client relation iss ...
-
Document Care Specialist
2 days ago
CASO Document Management New York, United States**Attention, all aspiring heroes We're on the lookout for extraordinary individuals to join our exceptional squad. Only applicants who complete the typing assessment included in this job posting will be summoned for a heroic interview.** · **Key Superhero Requirements**: · - Ligh ...
-
Document Care Specialist
1 week ago
CASO Document Management New City, United States**Attention, all aspiring heroes We're on the lookout for extraordinary individuals to join our exceptional squad. Only applicants who complete the typing assessment included in this job posting will be summoned for a heroic interview.** · **Key Superhero Requirements**: · - Sche ...
-
10101 - Care Transformation Specialist
20 hours ago
The Fund for Public Health in New York City New York, United StatesThe Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers. To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHN ...
-
Quickstat- Operational Care Specialist
2 days ago
Kuehne+Nagel New York, United StatesAre you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at QuickSTAT. Our Jamaica/Queens/New York branch is looking for a new Air Logistics Healthcare Operat ...
-
Billing Specialist/patient Care Navigator
2 days ago
Coding Advantage, LLC New York, United States**Primary duties include but are not limited to**: · - Greeting all visitors in person and on the phone in a positive and professional manner. · - Answering telephone, screening, and directing calls, taking, and relaying messages as needed. · - Checking out patients, including sc ...
-
Omega Dynamics Hudson, United StatesEdisonstrasse 63, Berlin Treptow · Starting from · Job-ID: · Application deadline: · We are hiring: as a parental leave replacement, with the possibility of continued employment. Caregiver for a day care center (m/f/d) Your tasks · You work together with us: You plan and im ...
-
Quantum Innovations Holland, United StatesDo you love being able to help people in your medical profession and value the joy of work? · ▸ If a respectful work environment is important to you, · ▸ if you are looking for a strong team and a good working atmosphere, · ▸ if appreciation and recognition motivate you, · ▸ if a ...
-
Home Care Cdpap Intake Specialist
2 days ago
Swift Home Care Brooklyn, United States**Swift Home Care,** a fully licensed Home Care Agency serving the NY Metropolitan area, is seeking an **experienced**, CDPAP Intake Coordinator for our Brooklyn Corporate Office who understands the regulations governing the home care field, related to Medicare, Medicaid and othe ...
-
Home Care Human Resources Specialist
3 minutes ago
Swift Home Care Brooklyn, United StatesWe offer great compensation, benefits and health insurance. · The hours are Monday to Friday 9am-5pm and "in-office". · Pay: $ $21.00 per hour · **Benefits**: · - Health insurance · - Paid time off · Schedule: · - 8 hour shift · **Experience**: · - Homecare HR: 1 year (required) ...
-
care specialist
1 week ago
Hamilton Madison House New York, United StatesJob Description · Job DescriptionUnder the sponsorship of Hamilton-Madison House, Citywide Caregiver Services Program supports caregivers and their families throughout the five boroughs of New York City with a focus on providing language-appropriate and culturally sensitive servi ...
-
Resident Care Specialist
4 days ago
Cedarhurst Roselle, United StatesCan you be a real, true friend? Is it your nature to be open, listen deeply, know your heart, respond genuinely, and care as only a real friend cares? If so, we want to meet you. · Cedarhurst, a regional healthcare provider and true friend of older adults, seeks a service-minded, ...
-
Guest Care Specialist
1 week ago
Monro Auto & Tire Service Company East Brunswick, United StatesGuest Sales Specialist · As a Monro Guest Sales Specialist, you are responsible for providing a superior Guest Sales experience and · assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth · of the business through s ...
-
Specialist, Lifesaving and Care
1 week ago
Best Friends Animal Society New York, United States Part timeHiring Range: This position's hiring range is anticipated to be $21 per hour to $24 per hour, depending on experience, plus great benefits · Location: New York City (Soho) - Onsite · This is a Temporary and Part-Time role. · Interviews will occur weekly until the position is fill ...
-
Animal Care Specialist
1 week ago
Animal Care Centers of NYC New York, NY, United States· Animal Care Specialist Summary: · The Animal Care Specialist provides a high standard of animal care to ensure the welfare of animals at the ACC Care Centers. With a primary responsibility to provide and maintain a clean, healthy living environment for each animal, the Animal ...
-
linkage to care specialist
6 days ago
Apicha Community Health Center New York, United StatesOur mission at Apicha Community Health Center is to provide high quality, equitable, whole person and culturally responsive care delivered in an inclusive and welcoming manner. Build and expand on our long tradition of care for AAPI, LGBTQ+ and persons living with HIV. · We are c ...
-
Customer Care Specialist
1 week ago
Greentek Energy Systems New York, United StatesCustomer Care Specialist · **Customer Care Specialist** · Customer Care Specialist T13:34:42+00:00 Mauris elit velit, lobortis sed interdum at, vestibulum vitae libero. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Quisque iaculis ligula ut ipsum mattis viverra. · * ...
Customer Care Specialist - New York, United States - Assurant
Description
When you walk through our door, you're not just starting a job. You're starting a career at a company that cares about you. Our offices are a community of people passionate about engaging and helping people across the country.
With competitive pay and benefits that start on your first day, Assurant's a company ready to invest in you. But don't take our word for it. Our benefits speak for themselves. Here's just a peek at what we offer:
Generous paid-time-off package with 23 total days, including holidays, within your first year
What is a Customer Care Specialist at Assurant?
The Customer Care Specialist is a key position within Assurant because you're the voice of our organization and clients. You're highly valued as our customer's primary point of contact, and you care about helping others. The customer experience is at the forefront of all you do, exceeding expectations at every turn. You're a listener, problem solver and believe in quality. You enjoy being on the phone, and customers hear your smile as you patiently help them find a resolution.
Why You Should Consider This Role
Assurant is the company that protects and secures the places people live and the things they buy. We're a Fortune 500 company with approximately 16,000 employees in 21 countries across North America, Latin America, Europe and Asia-Pacific. We help keep life running smoothly for more than 300 million people around the world. Protecting 38 million mobile devices. 40 million motor vehicles. 80 million appliances. 36 million mortgages. And that's just the beginning.
The Ideal Candidate Will Have
$ $24.03
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
Expected application deadline is
05/13/2024
If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at
For U.S. benefit information, visit For benefit information outside the U.S., please speak with your recruiter.
What's the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America's Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.