-
Service Manager
1 week ago
Sonsray, Inc. Auburn, United StatesWhat do we do? At Sonsray, we're in the business of moving mountains. Sonsray supports the construction, transportation, and agriculture industries. We are the largest CASE Construction Equipment dealership on the West Coast. Sonsray provides compreh Service Manager, Construction ...
-
Service Manager
5 days ago
Sonsray Machinery LLC Auburn, United StatesWhat do we do? · At Sonsray, we're in the business of moving mountains. Sonsray supports the construction, transportation, and agriculture industries. We are the largest CASE Construction Equipment dealership on the West Coast. Sonsray provides comprehensive sales, as well as pa ...
-
Employee in IT Service Management
5 days ago
SilverLinx Kirkland, United StatesAt Iqony, we believe in new ideas and in you. We make the energy transition possible in various ways. We think of solutions for our clients and for that, we need a team that works together and adapts to the changing energy world. Our goal is to achieve climate neutrality for our ...
-
Deputy Nursing Service Manager
5 days ago
ZephyrTech Fairwood, United StatesAre you passionate about helping people in your nursing profession and value finding joy in your work? If a respectful work environment is important to you, if you are looking for a strong team and a positive work atmosphere, if appreciation and recognition motivate you, and if a ...
-
Nursing Service Management
2 weeks ago
Emerald Enterprises Kitsap Lake, WA, United States Freelance**We are currently seeking a motivated and independent Director of Nursing (m/f/d) with a cooperative leadership style to join our team at Haus Luther Nursing Home in Kitsap Lake, WA.** · Haus Luther Nursing Home is a modern, full-service care facility for 96 residents, with a de ...
-
Nursing Service Manager
5 days ago
Nexus Innovations Lake Marcel-Stillwater, United States"Join the Lake Marcel-Stillwater team for lifelong care in Brandenburg. Welcome to our brand new world of home care, LPB - Lebensbegleitende Pflege Brandenburg GmbH. We are creating a modern home care service that sets new standards. We see care not just as a job, but as a person ...
-
Nursing Service Management
5 days ago
Skyline Enterprises Union Hill-Novelty Hill, United StatesAre you passionate about helping people in your nursing profession and value joy in your work? · ▸ If respectful interaction in the workplace is important to you, · ▸ if you are looking for a strong team and a positive work environment, · ▸ if appreciation and recognition motivat ...
-
Nursing Service Manager
2 weeks ago
Cascade Enterprises Fox Island, WA, United States FreelanceThe Caritas-SkF-Essen gGmbH is the joint company of the Caritas Association for the city of Essen e.V. and the Catholic Women's Social Service Essen-Mitte e.V. As a large provider with a variety of services and facilities and over 900 employees, we offer comprehensive services to ...
-
Service Manager
5 days ago
Eagle Tire Federal Way, United StatesJob Description · Job DescriptionThe best customer service through team work. · To communicate and manage technicians to deliver top customer service. · Responsibilities:* Review customer needs, communicate with team to address customer needs. Review technician's recommendations, ...
-
Service Account Manager
4 days ago
Gordon Truck Centers Inc Pacific, United StatesGreet and communicate with customers and initiate service write up for repairs. Accurately take customer information, record the customer's requests, and prepare written estimates. Schedule and plan related work in the shop directly with the service Account Manager, Manager, Cust ...
-
Training Hotel Specialist
5 days ago
Eclipse Enterprises Slaughter, United StatesYOUR TRAINING ELEMENTS · Your guests' well-being is your top priority. You roll out the red carpet for everyone who comes to you. It sounds like you were born for the job as a hotel specialist. Because in this profession, it's all about making the guests' stay as pleasant as pos ...
-
Service Account Manager
5 days ago
Freightliner Northwest Pacific, United StatesOverview: · Freightliner Northwest in Pacific, WA is looking for a Service Account Manager who will make a great first impression with customers at all times and provide outstanding customer service through final delivery. · Helping customers satisfy their transportation needs ...
-
Employee (m/f/d) Nationwide
2 weeks ago
ZephyrTech Auburn, WA, United States Freelance**Employee (m/f/d) for nationwide parking control - responsible job with travel throughout Germany (main location Hamburg)** · Join us in shaping the future of parking and making innovative parking concepts come to life. · As a field service employee, you will take on one of the ...
-
Service Manager
5 days ago
Bridgestone Corporation Covington, United StatesCompany Overview · Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locat ...
-
Service Manager Trainee
5 days ago
Pep Boys Federal Way, United States**** · **Service Manager Trainee** · **Service Manager Trainee** · **Requisition ID:** · **Category:** Stores · **Overview** · Pep Boys is driven by its promise to its customers, We go further to help you go farther. Founded 100 years ago by military veterans, generations o ...
-
Assistant Service Manager
5 days ago
Pep Boys Federal Way, United States**** · **Assistant Service Manager** · **Assistant Service Manager** · **Job ID:** · **Category:** Stores · **Position Summary** · Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires ...
-
Community Services Manager
3 days ago
City of Federal Way Federal Way, United States*First review of applications will be on May 21st* · Reporting to the Community Development Director, perform professional and technical duties to lead and direct the Community Services Division which includes implementing, coordinating and overseeing management of the human serv ...
-
Client Services Manager
1 day ago
Diagnostechs Federal Way, United StatesJob Description · Job DescriptionJoin a 36-Year-Old Laboratory at the Forefront of Non-Invasive Testing in an Exciting Expansion Stage · With a remarkable 36-year legacy in non-invasive testing, DiagnosTechs is recruiting for an exhilarating growth phase We seek a motivated Clien ...
-
Service Manager
4 days ago
LHH Recruitment Solutions Kent, United StatesJob Description · Job DescriptionLHH has partnered with a company around Renton, WA in search of a Service Manager. This person must have experience in leadership, customer service and be able to take charge as any day to day issues arise. · What you will do: · Day to day interac ...
-
Oceanic Ventures Fircrest, WA, United States Freelance· **We are currently looking for a full-time or part-time project manager for building services/technical building equipment (m/f/d) for our technical department at our locations in Iserlohn, Menden, and Hagen.** · **Your responsibilities** · - Project management at our location ...
Client Services Manager - Auburn, United States - Senior Helpers
Description
Improve our clients' lives one conversation at a time.If you are an individual who enjoys helping others decided on the best way to care for their family members by actively listening to their concerns, reviewing care plans, and visiting client's homes to ensure quality of care, our Client Service Manager position would be the career for you Our Client Service Manager will manage and develop all client services for Senior Helpers of Seattle within the franchise territory including converting leads, retention of clients, and managing the growth of hours from current clients.
Examples of Job Duties:
New ClientsCreate and implement an onboarding process for new clients requesting services.
Respond to all service inquiry calls and conduct follow-up communications with leads to meet client conversion targets.
Be the main contact for introductions, first days of service calls, and visits for new clients and their families within the clients' first 30-90 days of services.
Determine the service offerings needed to enhance seniors' quality of life.Existing ClientsComplete assessments and re-assessments using LIFE ProfileSpend approximately two to three days in the field reassessing clients and managing client visits in the hospital, rehabs, facilities, etc.
Complete quality assurance checks on a recurring basis to assess the quality of services and client/family satisfaction.Monitor online reviews from existing clients and their families to identify service improvement opportunities and implement changes to improve services provided.
Adapt and communicate the client care plans as needed.Communicate with Scheduler and Care Team Manager to adjust caregiver client assignments as needed.
Update the client retention dashboard on a weekly basis and create a plan for replacing lost hours and proactive care management on a weekly basis.
Generate internal growth each month consistent with company goals.Proactively prevent and resolve problems and issues reported.
Examples of Job Qualifications:
3+ years' experience in customer service, client services and management, sales, and account management experienceExceptional organizational skills, attention to detail, and the ability to prioritize in a changing environment.
Ability to learn software programs quickly.
Proficiency in Microsoft Word, Excel, Internet, and OutlookWhy Work for Senior Helpers of Seattle?Great Place to Work CertifiedAutonomy-We encourage our team members' independence and believe in our team to complete their job duties without micromanaging.
Task Variety-We provide an engaging workday that uses your various skill sets to avoid monotony.About Senior Helpers of Seattle:
We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers.
Senior Helpers has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country.
Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities.
Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
