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Guest Service Coordinator
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Guest Service Coordinator
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Service Coordinator - Ann Arbor, United States - WEINGARTZ
Description
*Service Coordinator - Ann Arbor, MIWeingartz has a 75-year reputation as an industry leader and great place to work.
We provide a family-oriented environment to build a career and are honored to have many employees that have been with us for 20-plus years.
We are still growing quickly and have stable leadership, top brands, on-the-job training, and an exceptional team. We are looking to invest in expanding our employment base to continue our growth. We are an equal-opportunity employer. Find more information about our company and history atWhy You'll Love Working Here
Long-term opportunity in a growing, family-oriented company, and paths for advancement as skills grow.
Excellent pay and world-class benefits.
Regular performance reviews and feedback with leadership that wants to help you progress in your career.
Work in a friendly and relaxed environment that promotes continuous learning and development.
100% Employer Paid Medical Insurance, Dental, Short-Term Disability, and Life Insurance.
Additional Voluntary Benefits Offered:
Vision, Long-Term Disability and Additional Life Insurance.
401(k) with 100% Employer match up to 3% employee contribution + 50% Employer match up to an additional 2% of employee contribution.
Tuition Reimbursement Program, Employee Referral Program, Employee Discounts, Employee Assistance Programs.Employer Provided Asset Health Wellness Program activities offered to earn HSA Contributions & prizes.
Competitive paid time off package offered, in addition to 6 annual paid holidays.
Summary:
The Service Coordinator will assist service technicians by staging work areas, following up on service orders, helping to load and unload equipment from customer's vehicles and other various porter duties.
Essential Duties and Responsibilities:
Stage equipment for service techs throughout the day.
Prepare the triage process for both morning and afternoon.
Check equipment in and tag with red ribbon.
Unload and load equipment that customers are dropping off for repairs or picking up.
Keep staging areas for equipment organized.
Thoroughly clean equipment prior to it entering service department (This can happen at the red or blue stage)
Demonstrate accuracy and thoroughness, improve and promote quality, and monitor own work to ensure quality.
Observe all safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly.
Non-
Essential Duties and Responsibilities:
This job description is not intended to be an all-inclusive or comprehensive list of duties or responsibilities that are required of the employee.
Qualifications and Competencies:
1+ year in a mechanic type position
Proficient with standard desktop software
Ability to handle a variety of tasks.
Careful attention to detail; careful attention to numbers
Basic math skills are required.
Physical Demands:
While performing the duties of this Job, the employee is frequently required to stand; use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to walk and reach with hands and arms; occasionally climb or balance; stoop, crouch or kneel.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities
