- 15 Paid Time Off (PTO) days and 18 after 1st anniversary
- 9 Paid Holidays
- Casual Workplace
- Medical (including Health Savings Account & Flexible Savings Account)
- Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match - Employee Assistance Plan
- Performance-based Incentives
- Pet Insurance
- Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
- 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
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Sr Business Support Manager - Fort Washington, United States - NewRez LLC
Description
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary FunctionSummary of the primary function of the position and its role.The Senior Business Support Manager - Originations leads the administrative, organizational, and operational activities as assigned by Executive Leader. Acts as a point of contact between top management and employees or other stakeholders. Provides guidance to projects of high importance.
Collaborates with and achieves actionable results through others, building strong and sustainable business relationships while interacting with all levels of the organization.
Supports Senior Originations Management and all business areas as needed to improve processes and implement Originations specific and corporate initiatives.
Direct Reports:
YesNoIf yes, list what positions report into the role
Examples belowN/APrincipal Duties:
List of required duties below. Distinguish on-site duties with an *. Examples below.
Track and report on priorities and objectives for the assigned Executive leader.
Prepare agenda for staff meetings, capturing minutes, tracking, and following up on action items and prepare regular reports.
Draft correspondence and communicate information on behalf of assigned leader.
Establishing excellent working relationships with the staff of other senior executives.
Create complex presentations, analyzing data, determining how best to present the information; coordinate and collaborate with staff on presentations for internal and external constituents.
Lead projects on an as required basis.Handle minor administrative tasks such as meeting coordination and scheduling.
Interfaces with Recruiting and HR on needs for the Originations Team.*These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely.
In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity.
Items not marked (*) as essential on-site, may still require partial on-site work to perform the role satisfactorily.Education and ExperienceRequired education and experience. Examples below.
Bachelor's degree in related field is required.5+ years of years of mortgage experience, including the ability to solve complex problems and understand the related impact on the business, our investors, and external customers.
Knowledge, Skills, and AbilitiesRequired knowledge, skills, and ability. Examples below.Excellent analytical abilities and critical thinking skills.
Strong written and verbal interpersonal and communication skills.
Demonstrated ability to plan, organize, coordinate, and direct multiple projects and activities with varied deadlines.
Able to analyze current processes and identify recommendations for improvement while meeting aggressive deadlines.
Capabilities - Attributes Strong interpersonal, oral, and written communication skills.
Excellent customer service orientationAbility to multi-task, effectively prioritize tasks and responsibilities; effective time-management, strong analytical skills; effective decision-making skills with the ability to appropriately exercise independent judgment.
Strong quality orientation with and diligence and accuracy. Ability to work independently, as well as effectively function as a leading member of the Originations Team. Strong work ethic, integrity, ability to maintain and work with confidential information.Excellent Microsoft Office skills to include:
MS WordAdvanced ExcelPowerPointSmartsheet and/other productivity toolsWhile this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities.
Management reserves the right to modify, add or remove duties and request other duties, as necessary.By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.
Company Perks:
Employee Engagement Activities Company Benefits:
Advancement OpportunitiesNewrez NOW:
Employee Matching Gifts Program:
We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program:
Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributionsEqual Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.
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