Operations Support Manager - Philadelphia, United States - LSG Sky Chefs

LSG Sky Chefs
LSG Sky Chefs
Verified Company
Philadelphia, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
LSG Sky Chefs, a part of LSG Group is the world's leading provider of end-to-end on-board products and services._


Salary: 67, ,186.00

Role Purpose Statement:


The Manager of Operations Support ensures control, maintenance and continuous improvement of operational and process standards and Lean manufacturing, according to corporate policies, customer requirements and to the LSG Sky Chefs Production System Standards (LPS).

They are responsible for Lean projects & Process management across the kitchen and the achievement of the budgeted savings target.


Main Accountabilities:


Business Strategy, Policies and Tools

  • Drive adoption and cultural change to engrain Lean as a way of doing business by leveraging Lean Principles
  • Lead local team from a technical aspect as well as a change management strategic approach
  • Interface with Operational improvement functions, compliance departments & CSC leadership to support the timely and qualitative execution of the business strategy
  • Drive innovation and digitalization agenda from an operational perspective
  • Develop and monitor performance metrics and review mechanisms to drive improvement, protect revenue and maintain compliance
  • Drive process improvements by researching the feasibility and viability of best practices in manufacturing, logistics and system processes in the CSC.
  • Provide technical knowledge, internal and external resource support, inspiration and mentoring to CSC management on Lean principles
  • Drive customer specific improvements in operations closely aligned with Account Management

Leadership

  • Guide, motivate and develop the employees within the Human Resources Policy
  • Coach and mentor LPS resources and CSC leadership on lean methods and lean philosophy
  • Ensure that the area of responsibility is properly organized, staffed and directed.
  • Participates in coaching the employee Performance process (success factors), as well as additional career development activities to enhance the effectiveness and potential of the team
  • Ensure that the company's values and management principles are being lived in the department(s)
  • Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations

Knowledge, Skills and Experience:


  • Bachelor's degree in Operations Management/ Industrial Engineering or related
  • Three to five years experience implementing and sustaining process improvements
  • Working knowledge of lean manufacturing, production systems
  • Excellent communication skills both verbal and written
  • Ability to build, develop, and maintain strong crossfunctional teams, employee relations and union relations
  • Proven track record implementing lean practices, materials management and/or production planning optimization strategies
  • Proficient computer skills in Microsoft Office, Project Management Tools
More jobs from LSG Sky Chefs
See all jobs of LSG Sky Chefs