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    Banquet House Attendant-On Call - Chicago, United States - Langham Hotels International Limited

    Langham Hotels International Limited
    Langham Hotels International Limited Chicago, United States

    21 hours ago

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    Description

    Job Summary .
    Primary Objective of Position:

    • Responsible for the set-up, break down, clean-up of all Banquet function rooms according to client and hotel specifications. Achieve a high level of guest satisfaction while maintaining high level of service as per Langham Hospitality Group and Forbes standards.
    Responsibilities and Job Duties:
    • Responsible for set up of tables and chairs to meet BEO specifications
    • Responsible for the breakdown of meeting rooms by removing china, glass, silver, buffet equipment, chairs and tables
    • Responsible for the cleanliness of meeting rooms by vacuuming, dusting ledges, cleaning walls and doors
    • Responsible for maintaining meeting room cleanliness during the functions
    • Responsible for securing functions space at end of shift
    • Responsible in assisting banquet servers, banquet kitchen staff, stewarding as needed
    • Provide maximum levels of guest service while maintaining Langham Hospitality Group standards and Forbes service standards
    • Thorough knowledge of Food and Beverage outlet operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
    Requirement .
    Experience Required:
    • High School diploma or equivalent preferred
    • 1 - 2 years of previous Banquet experience preferred
    • IL Sanitation License required
    • Luxury hotel experience preferred
    • Knowledge of appropriate table settings, service ware, meeting room set up preferred
    • One year customer service experience required
    EOE, Including Disability/Veterans
    Terms of employment . Casual work / Call-in
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