Joseph Wesly Bontemps

Experience professional and dedicated Case Manager with a background in social work. Veteran police officer committed to saving lives, increasing community safety, and decrease crime rates. Over 3 years in law enforcement, with experience in assisting citizens, investigating accidents, and conducting routing patrols. Extensive conflict and crisis prevention training. Case management certificates training seeking a position to utilize my strong communication and problem-solving skills to provide exceptional care and support to clients in need. 

Polyglot (English, Spanish, Creole, French, SLS). 

DFSS (Favorite Staffing)

Senior Case Manager                                                                                 May 2023 – May 2024

·       Maintain accurate and confidential client records in compliance with legal and ethical standards.

·       Participate in ongoing professional development activities to enhance skills and stay abreast of best practices in case management.

·       Conduct comprehensive assessments of clients' needs, strengths, and challenges to develop individualized care plans.

·       Coordinate and facilitate access to community resources, including housing, healthcare, employment assistance, and social services.

·       Advocate on behalf of clients to ensure their rights are protected and their needs are met within various systems.

·       Provide crisis intervention and emotional support to clients experiencing difficult situations or mental health crises.

·       Collaborate with interdisciplinary teams, including healthcare providers, social workers, and legal professionals, to ensure holistic care and support.

·       Serve as a translator for French, Haïtian who mainly speak Créole. Also implemented cultural care plan.

Nuwest staffing Support Staffing 

Case Manager                                                                 March 2022- April 2023

·       Conduct comprehensive assessments of clients' needs, strengths, and challenges to develop individualized service plans.

·       Collaborate with clients to set achievable goals and provide ongoing support and encouragement to facilitate progress.

·       Coordinate services and resources, including housing, healthcare, financial assistance, and counseling, to address clients' needs.

·       Advocate on behalf of clients to ensure access to necessary services and to navigate bureaucratic systems effectively.

·       Provide crisis intervention and emotional support to clients experiencing difficult situations or mental health crises.

·       Maintain accurate and up-to-date case notes and documentation in compliance with agency standards and confidentiality guidelines.

Snap Nurse Covid-19 Vaccine Non-Clinical                          March 2021 – Jan 2022

·       Coordinated and managed the operations of Covid-19 vaccination sites, ensuring smooth workflow and adherence to safety protocols.

·       Scheduled appointments, registered vaccine recipients, and maintained accurate records of vaccine administration.

·       Provided guidance and support to staff members involved in vaccine administration, including training on proper procedures and protocols.

·       Liaised with public health agencies, local authorities, and community organizations to promote vaccination efforts and address any concerns or challenges.

·       Monitored vaccine inventory levels, ordered supplies as needed, and implemented procedures to minimize waste and spoilage.

·       Conducted regular audits and quality assurance checks to ensure compliance with regulatory standards and best practices.

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Police Officer Haiti                                                     Feb 2016 - Jan 2021

·       Respond quickly to dispatch and take appropriate action at crime and disaster scenes. 

·       Assist with covert, undercover investigations to uncover ongoing crimes and crimes in progress. 

·       Prepare cases for trial and appear and testify in court as a wetness. Direct and control crowds at parades, funeral processions, and sporting events.

·       Conducted patrols of assigned areas to deter crime and ensure public safety.

·       Responded to emergency calls, investigated crimes, and apprehended suspects.

·       Conducted thorough investigations, collected evidence, and filed detailed reports.

·       Collaborated with other law enforcement agencies and community organizations to address crime and safety concerns.

·       Provided assistance and support to victims of crime and participated in community outreach programs to foster positive relationships with residents.

·       Maintained proficiency in firearms, defensive tactics, and other law

Case Management/Care Coordination Certificate Program Diploma (Sept 2023)

Social and Community Services, Human Services for Families,  Case Management Fundamentals, Introduction to Social Work,  Substance Abuse Case Management, Criminal Justice in the New  Millennium, Rehabilitation and Recovery. 

Behavior Management Strategies for Cognitively Impaired Resident Certificate 

(Sept 2023)

Associat degre in Psycholog  (Jun 2016)

BLS/CPR 

   FEMA 100,200, 700 & Amp;800 ( Certificate )