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Customer Service Manager
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Customer Service Manager
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Service Manager
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IT Service Manager
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Service Manager
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Assistant Service Manager
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Manager, Technical Service
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Assistant Service Manager
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Customer Service Manager
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Client Services Manager
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Assistant Service Manager - Minneapolis, United States - Luther Brookdale Honda
Description
**Assistant Service Manager**
You will oversee the success & productivity of our Advisors, Technicians, Quick Lube & Line Technicians, Lot Attendants and Detailers. Work schedule will be Tuesday through Saturday during our business hours- may require working from open to close. Business hours are 7am-8pm weekdays, Fridays 7am-6pm and Saturdays 7am-5pm. This role will report directly to the store leadership team, Service Director, and General Manager.
**Responsibilities**
Ensure that customers receive prompt, courteous, and effective service
Serve as a liaison between technicians and customers
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
Manage and hire technicians and service advisors
Interview and make new hires
Distribute work between technicians
Prioritize required services
Ensure customer has a positive dealership experience
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Spend quality time building relationships with the customers
**Qualifications**
Technical automotive knowledge
Demonstrated ability to manage others
Organized and friendly personality
Dealership experience preferred
Willing to submit to a pre-employment background check
**What We Offer**
Medical, Dental & Vision
401k with Match
Paid Vacation
Growth Opportunities
Paid Training
Family Owned and Operated
Long Term Job Security
Health and Wellness
Accident & Critical Illness
HSA/Flexible Spending
Pet Insurance
Employee Discounts
State of the Art Facility
Paid Certification
Ongoing Certification
OEM Certification
Busy Shop
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
**Apply for Assistant Service Manager**
First name Last name Email address Phone number I would like to receive updates about my application via SMS Address City State/Province Zip/Postal Code Yes No Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Education Highest level of education completed Signature and Verification
I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.
Full Name Date: 2/18/2022