- Provides technical support and expertise to Site CSRs with a particular emphasis on promoting best practice and ensuring consistency of process concerning supporting equipment to maximise company profitability
- Maintains high level of equipment up time through knowledge of products, systems network, and customer requirements with a view to maximising customer satisfaction
- Provides technical expertise to support sales activities and support the completion of RFI's, RFQ's, quotes and SOW's in accordance with company process and policy to support the delivery of sales and profitability targets
- Supports a wide range of technical product activities including but not limited to Try & Buys, installation of complex configurations and beta testing to ensure customer satisfaction and solution profitability
- Provides a link between the service department, engineering, Quality, and Manufacturing
- Supports product quality and defect closure across all product lines to maintain world class products
- Provides technical training and support to training activities
- Support of test engineering functions on product development and product issues
- Danbury integration and refurbished module support as needed
- Travel is a mandatory requirement which can exceed 70% of standard working hours
- Proven engineering experience in mail or print technology
- Written and verbal communication skills
- Customer management and reporting skills
- Ability to work within defined time lines
- Ability to work independently with minimum supervision
- Ability to train and coach technical skills
- Demonstrable leadership capability
- A+N+ and or ONC / HNC, Basic Networking, Advanced PC
- Demonstrable experience in teaching, training or development experience
- Consulting skills including effective listening, problem solving and facilitation
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Support Engineer, Technical Advisor
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1 week ago
BlueCrest Phoenix, United States Full timeJob Description · Summary of Position · To provide a best-in-class service on defined product lines for internal and external clients. Solution integration, solution delivery, technical escalations, instructing technical classes, and pre and post-sales support activities that m ...
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Business Technical Advisor Level III
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SherWeb Phoenix, United StatesJob Category · : · Technical Support and Client ExperienceRequisition Number · : · M365A001762Apply nowPosted : January 4, 2024Full-TimeLocations · Showing 1 locationMalleshwaram, KA 560003, IND · Description · Location : India (candidate must be residing in India)Here's w ...
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Cobra Tire & Auto Service Phoenix, United StatesThe ASE Certified Master Technician possesses advanced expertise in diagnosing complex automotive issues, repairing a wide range of systems, and mentoring less experienced technicians. This position requires extensive technical knowledge, mastery of diagnostic tools, and a commit ...
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Operations Product Manager
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Assetmark Phoenix, United StatesJob Description: · The Job/What You'll Do: · - As the Operations Product Manager, Workflow Automation & Digitization in the Operations & Service organization, you will be an integral member of a team developing industry-leading workflow solutions that provide clients with an easy ...
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Treasury Management Advisor
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Western Alliance Bank Phoenix, United StatesJob Title: · Treasury Management Advisor · **Location**: · Biltmore · What you'll do: · As a Treasury Management Advisor, you will be responsible for managing the full client lifecycle for top-tier clients utilizing products and services from the Treasury Management suite. Respon ...
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Hyundai Certified Service Technician
3 weeks ago
Chapman Bell Rd. Hyundai Phoenix, United StatesAt Chapman, we are committed to providing our customer's top-notch vehicle maintenance and repairs to keep their vehicles running like new. Chapman Bell Rd. Hyundai is seeking a qualified Hyundai certified Automotive Technician to contribute to our dynamic team As a technician wi ...
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Entry Level Diesel Technician
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ARIZONA TRUCK CENTER LLC Phoenix, United StatesDiesel Technicians are you looking for a fulfilling career with a successful company that is growing and profitable? At Vanguard Truck Centers we invest in our people and recognize that our employees are our greatest assets. We are seeking talent that is driven with a great attit ...
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LOFTY INC. Phoenix, United States: · LoftyWorks is a comprehensive prop-tech software solution that simplifies property management through various tools, including CRM automation and customer communication. It facilitates efficient operations, property portfolio management, and offers top-tier financial manageme ...
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Service Manager
2 weeks ago
RDO Equipment Co. Phoenix, United StatesThis individual will provide leadership in motivating, managing, and evaluating Service Technicians. The Service Manager will efficiently coordinate, schedule, and manage Service Technician's time, while maintaining the work order process. This role will also communicate with the ...
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Lead Project Engr
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Honeywell Phoenix, United States**Innovate to solve the world's most important challenges**: · Be the leader of a team assessing and driving achievement of program specific performance for multiple parallel projects, working closely with Project Engineers from other groups and the Program Managers. You will par ...
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Production Lead
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Bubbies Homemade Ice Cream & Desserts, Inc. Phoenix, United StatesBubbies Ice Cream started in 1985 and originated on the beautiful island of Oahu, Hawaii. Bubbies became very popular for its super premium ice cream derived from a secret family recipe. Just when we thought Bubbies Homemade Ice Cream couldn't get any better, along came the cherr ...
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IT Application Program Manager
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Pre-sales Solutions Architect
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Special Gas and Chemical Construction Manager
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Lock and Security Specialist
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Rn Consultant
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Advanced Health Institute Phoenix, United StatesAre you tired of being on call 24/7? Are you burnt out from working the floor, managing staff, and all of the demands placed on the DON role? Are you passionate about helping others and leaving an impact on the long-term care industry? Do you want to travel within the US, making ...
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Business Intelligence Analyst Senior
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Support Engineer, Technical Advisor - Phoenix, United States - BlueCrest
Description
Summary of Position
To provide a best-in-class service on defined product lines for internal and external clients. Solution integration, solution delivery, technical escalations, instructing technical classes, and pre and post-sales support activities that maximise customer satisfaction and corporate financial performance.
This role will be an remote position.
Position reports to the Manager of Application Engineering.
Accountabilities
Required
Desirable