intake and advocacy specialist - Santa Rosa, United States - River Rock Casino

River Rock Casino Santa Rosa, United States

3 weeks ago

Description

Intake & Advocacy Specialist

STATUS:Full-time, Permanent

FLSA: Exempt

REPORTS TO: Housing Administrator / Director

SUPERVISES: N/A

WORKING HOURS:

The Intake Specialist is an exempt position that provides central intake screenings and assessments, benefits assistance, resource and referral services, and rapid rehousing services to individuals who are in need of housing resources. This position has regular business hours but may require work in early mornings, evenings, and weekends. May be required to perform after-hours standby services as needed or some evening work, especially during the winter shelter season.

SUMMARY:

The Intake Specialist administers all intake and assessment processes for Housing and provides benefits navigation and housing advocacy. The Intake Specialist is responsible for admissions and referrals of clients from Department of Corrections, County Referred, Self-Referral, and Indian Health Services. The specialist's duties include utilizing the Placement Criteria Assessment and Referral Guidelines to assist citizens with their housing needs; this includes initial referrals and assistance with citizens in establishing benefits, accessing healthcare, insurance, scheduling of medical, dental, optical, and psychiatric services; coordinating with referral sources; completing orientation and intake; registering; and referring to other services that are more applicable to meet citizen's needs; and rapid rehousing services that includes emergency stabilization and managing and creation of the landlord network. The Intake Specialist assigns clients to appropriate services through housing including but not limited to: Homeless Housing, Assistance and Prevention (HHAP), Housing and Disability Advocacy Program (HDAP), Bringing Families Home (BFH), Behavioral Health Bridge Housing (BHBH), HomeSafe, and Native American Housing Assistance and Self Determination Act (NAHSDA). The specialist is required to compile and file all reporting statistics and funding reports in timeframes provided. This position is responsible for providing a culturally sensitive atmosphere for citizens seeking assistance from the department.

Screening and Referral Responsibilities

Coordinates and handles the dissemination, receipt, review and acceptance of all applications for DCR Housing programs and services.
Utilize the Placement Criteria Assessment and Referral Guidelines to determine eligibility of services.
Work with Systems Partners in responding to referrals and follow-up.
Ensure pre-admission criteria are met prior to admittance or disbursement of funds.
Assist citizen with benefit enrollment and accessing medical, dental, optical, psychiatric services, insurance, and other tribal and state programs.
Assists applicants in completing intake screening which includes conducting applicant interviews.
Creates and maintains waiting lists and conducts annual application updates so as to determine applicant waiting list position.
Coordinate with Director, Administrator and other staff as needed on all potential intakes.
Refer patients who do not meet eligibility or appropriateness for services to another service provider or agency that can better meet their needs.
Provide Rapid Rehousing Services that includes emergency stabilization and managing and creation of the landlord network.

Administrative Responsibilities

Register all clients in the electronic database system and keep up to date and accurate information.
Work collaboratively with the grant manager, funder, administration on expenses and claims processing for grant related funding.
Compile required reports that may include grant reports; monthly department reports; administrative reporting; etc..
Compile statistical data and reporting as needed and required.
Work with securing authorization for payment for services and referrals.
Establish a provider list and insure quality of such providers (i.e. rental management, landlords, service providers, contractors).
Ensure work orders are assigned to proper contractor/provider and payment is made timely.
Assist with renting, showing, walk-through, and discharge of tenants for tribal housing units.
Conducts pre-occupancy/pre-assistance housing inspections to ensure that the unit meets minimum housing standards prior to move in or prior to acceptance into the appropriate assistance program.
Establish monthly educational in-person and/or virtual presentations on topics of interest to the Department and tenants or program participants.
Assist with scheduling and hosting of trainings for staff; coalition meetings, and other key-stakeholder meetings as needed.

General Requirements

Assist the Director, Administrator, and Grants Manager as directed.
Attends and actively participates in all team and staff meetings and supervision/consultation.
Ensures effective, professional communications within and outside of the Department setting and effectively resolves routine problems relating to tenant/client services.
Creates and maintains effective interpersonal/working relationships with other employees and tenant/client to support coordination and provision of services.
Listens to tenant/client complaints and concerns and works to resolve them; refers tenant/client to appropriate manager if unable to resolve issues to their satisfaction.
Ensures tenant/client confidentiality; demonstrates complete discretion when discussing information.
Prepare daily log entries, incident reports and other required paperwork to ensure the program meets the standards for funding and audit compliance.
Utilizes computer to record tenant/client information, compile data and prepare and submit routine reports as needed.
Maintain Competencies in CPR, First Aid, MAP, agency and divisional policy and procedures as well as other required competencies.
Develops and maintains skills through seminars, workshops, or other forms of training/education.
May include transporting, travel, and facilitating meetings and seminars, and other such duties.
Ensure integration and incorporation of tribal culture and values to create a welcoming and culturally congruent office atmosphere.
Other related duties as assigned.

SUPERVISORY RESPONSIBILITIES:

There are no direct reports for supervisory responsibilities for this position, but the position does require oversight, guidance, and direction for direct service providers.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.

Bachelors Degree in Social Work, Sociology, Criminal Justice, Human Services or related field is required.
Previous experience as a screener, intake worker, social worker, case manager, or care coordinator in a public or private agency is preferred.
At least one year of relevant experience and a demonstrated track record in a similar related area.
Honesty, accountability, and transparency with a commitment to social justice.
Exemplary interpersonal skills: ability to collaborate effectively with culturally diverse staff with demonstrated poise, tact, integrity, and professionalism.
Excellent crisis de-escalation and communication skills are required.
Demonstrated intellectual independence and initiative and willingness to learn new skills.
Must be able to maintain a high degree of confidentiality concerning all matters about the Tribe.
Extensive knowledge and experience working with Native American communities, culture, customs and cultural law.

TRIBAL AND INDIAN PREFERENCE

Under the Indian Self-Determination and Education Assistance Act (25 U.S.C. § 450e (b)), the Dry Creek Rancheria applies the policy of "Tribal and Indian Preference" when filling vacancies. Tribal and Indian Preference shall be given to qualified applicants who are enrolled members of a federally recognized Indian tribe or band. The Dry Creek Rancheria reserves the right to require applicants claiming to be American Indian or Alaskan Native a copy of their Certificate of Tribal Enrollment or Certificate of Degree of Indian or Alaska Native Blood (CDIB) card.

EDUCATION:

Bachelors Degree in Social Work, Sociology, Criminal Justice, Human Services or related field is required or equivalent work experience may be considered in-lieu of formal education.

LANGUAGE SKILLS:

Must be able to read, write, speak and understand English. Ability to speak Pomo is highly desired.
Excellent oral and written communication skills are essential to the successful conduct of this position.
Ability to write accurate, grammatically correct, polished reports and business correspondence.
Must be able to speak with the public professionally.

MATHEMATICAL SKILLS:

Must have basic math skills (ability to add, subtract, multiply, and divide).

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to process detailed work and requests for information or assistance in a timely manner.
Ability to apply regulatory and procedure doctrine, concepts, and policy to practical situations.

LICENSES, CERTIFICATES, REGISTRATIONS:

Must possess a valid California Driver's License with a clean driving record and be insurable under the Tribe's insurance policy.

PHYSICAL DEMANDS:

Must be able to sit or stand for extended periods.
Must be able to lift and carry up to twenty-five (25) pounds.
Must be able to respond to visual and aural cues.

WORK ENVIRONMENT:

The work environment characteristics described here represent those employee encounters while performing the essential functions of this job.

This is a fast-paced, highly diverse work environment, and the position requires the ability to remain flexible and get along with all personality types.
Must be able to manage several priorities simultaneously and meet deadlines.
Must be able to respond calmly to customer concerns and questions.

Dry Creek Rancheria Housing Department, in conjunction with Human Resources, reserves the right to make changes to this job description at any time.

A PRE-EMPLOYMENT DRUG TEST, FINGERPRINT, AND BACKGROUND CHECK IS REQUIRED

intake and advocacy specialist

2 weeks ago

River Rock Casino Santa Rosa, United States

Job Description · Job DescriptionIntake & Advocacy Specialist · STATUS: Full-time, Permanent · FLSA: Exempt · REPORTS TO: Housing Administrator / Director · SUPERVISES: N/A · WORKING HOURS: · The Intake Specialist is an exempt position that provides central intake screenings an ...
intake and advocacy specialist

3 weeks ago

River Rock Casino Santa Rosa, United States

Intake & Advocacy Specialist · STATUS: Full-time, Permanent · FLSA: Exempt · REPORTS TO: Housing Administrator / Director · SUPERVISES: N/A · WORKING HOURS: · The Intake Specialist is an exempt position that provides central intake screenings and assessments, benefits assistance ...
RN in Santa Rosa, CA

13 hours ago

Health Providers Choice Santa Rosa, United States

· RN OR · Must have at least 2 years of recent experience in specialty applying for. American Heart Association BLS Certification is required. ACLS, PALS, TNCC, ENPC, NIHSS, etc. may also be required for some units (Career Placement Specialist will specify). · PID: · JOB DESCRI ...
tribal wraparound program manager

2 weeks ago

River Rock Casino Santa Rosa, United States

Tribal WrapAround Program Manager · STATUS: Full-time, Permanent · FLSA: Exempt · REPORTS TO: Housing Director · SUPERVISES: Supervisory Responsibilities · WORKING HOURS: · The Tribal WrapAround Program Manager is an exempt position that serves as a key member of the leadershi ...
tribal wraparound program manager

2 weeks ago

River Rock Casino Santa Rosa, United States

Job Description · Job DescriptionTribal WrapAround Program Manager · STATUS: Full-time, Permanent · FLSA: Exempt · REPORTS TO: Housing Director · SUPERVISES: Supervisory Responsibilities · WORKING HOURS: · The Tribal WrapAround Program Manager is an exempt position that serves ...
Volunteer Opportunities

1 week ago

County of Sonoma Santa Rosa, United States

Position Information · "No act of kindness, no matter how small, is ever wasted." Aesop · The mission of the Volunteer Program is to enhance and extend the County of Sonoma's ability to provide services through training, relationship development, and by connecting people with opp ...
Disability Support Programs and Services

2 weeks ago

Napa Valley College Napa, United States

**DESCRIPTION**: · - Napa Valley College is seeking a DSPS Specialist for Disability Support Programs and Services (DSPS). The mission of DSPS is to provide equitable and inclusive opportunities for students with disabilities to succeed academically, personally, and professionall ...
Water Agency Senior Programs Specialist

4 weeks ago

County of Sonoma (CA) Santa Rosa, United States

Position Information · THIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITIO ...
Behavior Clinician Crisis Stabilization Unit, Registered or Licensed

2 weeks ago

Amergis Santa Rosa, United States

ACSW/ASW/AMFT/APCC: · Local: $55 per hour with supervision provided · Travel package: $2617 per week gross (including allowances) · LCSW/LMFT/LPCC: · Local: $65 per hour · Travel Package: $3017 gross per week (including allowances) · Location: Santa Rosa, CA · Setting: Cr ...
Water Agency Senior Programs Specialist

3 weeks ago

County of Sonoma Santa Rosa, United States

THIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION.The Sonoma County Wat ...
rn case manager

3 weeks ago

APN Consulting Santa Rosa, CA , USA, United States

Elevate your career with APN Healthcare Solutions, where we are more than a staffing agency we are your dedicated partner in success. With 16 years of excellence, we provide a tailored experience, seamlessly connecting top healthcare talent with opportunities that truly matter. A ...
Social Worker

1 day ago

Veterans Affairs, Veterans Health Administration Santa Rosa, United States

Summary RECRUITMENT/RELOCATION INCENTIVE AUTHORIZED FOR HIGHLY QUALIFIED CANDIDATES. This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance w ...
Social Worker

4 weeks ago

Department Of Veterans Affairs Santa Rosa, United States Full time

Summary · RECRUITMENT/RELOCATION INCENTIVE AUTHORIZED FOR HIGHLY QUALIFIED CANDIDATES. · This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordan ...
Creative Marketing Intern

1 week ago

Hub International Petaluma, United States

Duration: Summer / Fall semesters 2024 · About Us: PPIB is a dynamic and innovative company that thrives on creativity and out-of-the-box thinking. We are looking to expand our marketing team with an intern who is passionate about social media, content creation, and email marketi ...
Director of Economic Development

3 weeks ago

Town of Windsor Windsor, United States

Hiring Range: · $117,800 - $131,053 annually · Work Schedule: · Generally, Monday-Friday; and after-hours meetings and problem resolution. · NATURE OF WORK · As a key member of the Town's Community Development Department, the Director of Economic Development is responsible fo ...
AVP, Underwriting

1 week ago

HUB International Napa, United States

About Specialty Program Group: Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in a holding company capacity · acquiring best in class underwriting businesses to operate independently under distinct brands ...
Adult Executive Function Coach

2 weeks ago

Executive Functions, Inc Petaluma, United States

Job Description · Job DescriptionSalary: $40-50/hour DOE · PLEASE READ THE FULL JOB DESCRIPTION. THERE ARE SOME ADDITIONAL TASKS LISTED BELOW IF YOU WANT TO BE CONSIDERED FOR THE POSITION. THANKS · About us: · We are customer-centric and we serve both the private and public sec ...
Disability Support Programs and Services

3 weeks ago

Napa Valley College Napa, United States

· Napa Valley College is seeking a DSPS Specialist for Disability Support Programs and Services (DSPS). The mission of DSPS is toprovideequitableand inclusive opportunities for students with disabilities to succeed academically, personally, and professionally at Napa Valley Coll ...
Technical Data Entry

1 week ago

AppleOne Petaluma, United States

Job Description · Job DescriptionGood day, · My name is Jose Jimenez Im a recruiter with AppleOne, an award winning staffing company. We are currently looking for talent as a Technical Data Entry in Petaluma, CA · If you are interested, or you know of anyone in the job market, Id ...
Activities Specialist Novato

2 days ago

Aging Life Care Association Novato, United States

We're looking for an Activities Specialist to join our team in North Bay/Marin (geographic coverage North from bridge to Novato- West to Stinson Beach). · The Hummingbird Project is a referral-based program, this is a 20 hour per week position with potential increase over time, ...