-
Manager, Client
2 weeks ago
Allstate Chicago, United StatesThe world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, c ...
-
Client Manager
1 week ago
MedPro Disposal Chicago, United States**Company Overview**: MedPro Disposal is a leading provider of healthcare compliance solutions tailored to meet the needs of medical waste generators nationwide. We specialize in ensuring our clients adhere to stringent regulatory standards while streamlining their waste manageme ...
-
Client Delivery Manager
3 weeks ago
JLL Chicago, United StatesJLL supports the Whole You, personally and professionally. · We are currently seeking a Client Delivery Manager specializing in technology delivery to join our JLL Technologies Client Delivery team. The primary purpose of the role is to lead the deployment of winning solutions fo ...
-
Client Service Manager
2 weeks ago
Eclerx Chicago, United States**Client Service Manager** · - ___________________________________ · Location: Chicago, IL · Type: Full-time · Department: Financial Markets · - ___________________________________ · **Summary** · **Responsibilities** · - Cultivate strong, long-lasting relationships with high-pro ...
-
Client Integration Manager
1 week ago
HSBC Chicago, United States-Job description · Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We're bringing together the p ...
-
Client Relations Manager
2 weeks ago
Ageless Mens Health Chicago, United States**Foster real relationships. Advance the cause of men's health. Improve lives.** · With over 70 clinics nationwide and a growing client base, Ageless Men's Health is looking for a Client Relations Manager (CRM) to create and nurture long term relationships with patients in our ne ...
-
Client Implementation Manager
1 week ago
Press Ganey Chicago, United States**Company Description** Press Ganey**, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41, ...
-
Client Success Manager
2 weeks ago
Curana Health Chicago, United States**Job Details** · **Job Location**: Chicago, IL - Chicago, IL · **Position Type**: Full Time · **Salary Range**: Undisclosed · **Description** · Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes ...
-
Client Success Manager
4 days ago
Expedia Group Chicago, United States**Client Success Manager (US - Contract)** · **Salary/Hourly Rate**: · $33 - $38 per hour · **Onsite/Remote**: · **Position Overview**: · This role resides within the Media Solutions Media Account Management team. The AM I's primary responsibility is leading the creative producti ...
-
Client Success Manager
1 week ago
Kestrel Associates Chicago, United StatesOverview: · We are looking for a technically savvy customer success manager who can provide ongoing support to our clients and network with them. You will contribute to building relationships, implementing new programs that will help increase revenue potentials and minimize churn ...
-
New Client Manager
5 days ago
M1 Chicago, United States**Who we are** · M1 helps clients build and protect their wealth, day to day and for the long term. Our self-directed platform allows users to invest, borrow, spend and save in one place, using automation to power each user's unique personal strategy. Hundreds of thousands of cli ...
-
Client Relationship Manager
4 days ago
Lessen Chicago, United StatesThe Client Relationship Manager is responsible for driving profitable business results and operational excellence by creating and developing strong, sustainable business relationships with their clients. Operates with some guidance. · **What You'll Do**: · - Uncover and understan ...
-
Client Success Manager
1 week ago
WTW Chicago, United StatesAre you passionate about building meaningful relationships and eager to drive success for both clients and your career? WTW is looking for a proactive and dedicated Client Success Manager to join our dynamic team in North America. This role offers you the chance to make a signifi ...
-
Client Management Director
5 days ago
Epsilon Chicago, United StatesLead internal resources for the preparation and delivery of objective based solutions for clients · - Be consultative and uses creativity to create and deliver customized sales solutions that address the client's compelling events and help them meet their goals · - Effectively fa ...
-
Client Manager, Adusa
4 hours ago
NielsenIQ Chicago, United States**Job Description** Client Manager, ADUSA - Retail** · **Location**:US Remote, must be currently based in US · **Reference ID**:REFID362977 · **Responsibilities** · - You will be the point of contact for clients while managing multiple deadlines and projects. Collaborate with cli ...
-
Client Success Manager
6 days ago
SpotOn: Corporate Chicago, United StatesAt SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help ...
-
Client Services Manager
1 week ago
Sound Specialists Chicago, United States**Who will love this job**: · - A helper - you love working with people and get a rush when you can help people solve problems. · - A doer - You thrive in a fast-paced environment; we move quickly and need you to be flexible and move fast too · - An organizer - You have superb or ...
-
Client Pricing Operations Manager
3 weeks ago
Blank Rome LLP Chicago, United States**About Us** · Blank Rome is an Am Law 100 firm with 16 offices and nearly 750 attorneys who provide comprehensive legal and advocacy services to clients operating in the United States and around the world. Our professionals have built a reputation for their leading knowledge and ...
-
Client Account Arrangement Manager
1 week ago
Cooley LLP Chicago, United StatesCooley is seeking a Client Account Arrangement Manager to join the Accounting and Finance team. · Position summary: The Client Account Arrangement Manager is responsible for development and maintenance of the firm's client Outside Counsel's Billing Guidelines ("OCG") process with ...
-
Client Solutions Manager, Finserv
1 week ago
TikTok Chicago, United StatesResponsibilities · TikTok · TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin ...
Health Senior Client Manager - Chicago, United States - Alight
Description
Our storyAt Alight, we believe a company's success starts with its people.
At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight.
"Our Values:
Champion People
– be empathetic and help create a place where everyone belongs.
Grow with purpose –
Be inspired by our higher calling of improving lives.
Be Alight –
act with integrity, be real and empower others.
It's why we're so driven to connect passion with purpose.
Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more atThe Senior Health Client Manager (Sr HCM) is viewed as the health benefits service lead for the client and is responsible for client satisfaction, domain consulting, and requirements creation and maintenance.
The Sr HCM is our most experienced and tenured Client Manager role. This roletends to be aligned to multiple clients of varying complexity or aligned to one extremely high complex client. Alignment is based on number of participants, complexity of requirements and complexity of relationship with client.
The Sr HCM will have exceptional interpersonal skills along with the ability to interface and negotiate with multiple levels, both internally and externally.
This is not a sales role.Please note- this role will not manage a team but is expected to act as a SME and coach/mentor others.
Some travel may be required.Responsibilities
as a Sr HCM may include any or all of the following:
Manage projects of significant size and complexity from beginning to end and provide subject matter expertise to client
Work independently on domain and operational solutions
Seamlessly work with a global team of colleagues focused on client delivery and satisfaction
Use ad hoc reporting, Google Analytics, and Advanced Table Editor to assist with escalations, and consult with clients
Maintain and validate client relationship/risk status within the tracking system
Act as the subject matter expert for all service specific and common client requirements; accountable for requirement changes across various aspects of client delivery
Lead and facilitate updates for all applicable requirements documents, interface documentation, and delivery channel documentation for clients
Manage the delivery of client reporting, including non-standard client reporting needs
Represent any client escalations and oversees the resolution to ensure client satisfaction
Illustrate proper investigation through a variety of information sources to draw conclusions; can identify when to escalate to Performance Team Leader as needed
Preferred background and skills:
Bachelor's degree or equivalent work experience required
8 years' experience of health/wealth project and client management experience including multifaceted projects and teams (including onsite and virtual)
The ability to persuade, influence and negotiate. (Must have a track record of influencing indirect parties to accomplish client objectives)
Solid understanding of technology solutions in order to consult with clients
Ability to translate concepts to client requirements that drive solutions to meet client needs
Strong analytical, problem-solving, and organizational skills
Leadership and coaching skills
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible.
Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.
BenefitsWe offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person.
Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies.
Background checks may include some or all the following based on the nature of the position:SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.
You will be notified during the hiring process which checks are required by the position.Our commitment to Diversity and Inclusion
Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive.
Join us in building a brighter, more inclusive future.Diversity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.
In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship.
Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
#LI RemoteWe offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Pay Transparency Statement:
Alight takes into consideration a candidate's experience, education, certification/credentials, market data, internal equity, and geography when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis.
Therefore, an offer may fall anywhere between the estimated minimum base salary for this role of $55,800.00/year (for full time employees) and the estimated maximum base salary for this role of $88,500.00/year (for full time employees).
Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit:
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law.
Alight Solutions is committed to a diverse workforce and is an affirmative action employer.#J-18808-Ljbffr