- Measure and monitor quality data and recommend solutions to improve the site's performance for internal and external customers
- Analyze search phrasing for appropriate results
- Analyze category relationships and product content for appropriate information and results
- Analyze customer comments for trends and actionable items
- Validate contents of site to weekly marketing calendar
- Log and track actionable items in Test Director defect tool
- Communicate defects to appropriate owner
- Provide management with weekly status reports
- Escalate to management those issues not resolved in expected time frame
- Attend business operations meetings and appropriate team meetings to discuss planning, strategy and priorities.
- Scour website continuously for defects and poor user experiences
- Recommend changes to site based on improved user experience and corporate sales 3+ years of working knowledge of web applications, service oriented architecture/web services, and client/server technology testing.
- Proficient with MS Office
- Proven ability to build relationships
- Act as a business quality resource for online marketing and creative team when testing expertise or scoping is requested across domainsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
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Legal - Business Analyst - Level 2 - Atlanta, United States - Insight Global
Description
While not a technical position, knowledge of web applications is required. The position is centered around Quality Assurance of content before it goes on the company websites. Candidate will provide analysis, design and execution of testing, and assist in the quality assurance effort for the websites. Candidate will be responsible for detecting and testing defects and fielding problems to the appropriate business teams (ie. technical, marketing, creative). This is a service oriented role and relationship with team members and cross communication is very important.Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:. Required Skills & Experience2-4 years relevant experience 2-4 years Data analysis / Research Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
