- Curriculum Development and Management: Design and manage a comprehensive onboarding and continuous learning curriculum for post-sales teams, focusing on product adoption, customer success methodologies, and account growth strategies.
- Content Creation: Independently develop engaging and impactful training content, including presentations, workshops, and digital resources, tailored to the needs of post-sales teams.
- Training Delivery: Facilitate dynamic and interactive training sessions that are both informative and practical, ensuring participants can apply concepts directly to customer interactions.
- Process Optimization: Work closely with customer success and operational leadership to refine and implement customer success strategies and practices that enhance customer health and drive expansion.
- GTM Strategy Alignment: Ensure that all enablement activities are aligned with Vercel's GTM strategies, contributing to a coherent and unified approach to account growth.
- Relationship Building: Establish and nurture strong relationships across sales, product, and marketing teams to foster a collaborative environment and ensure alignment of enablement efforts with organizational goals.
- Motivated Self-Starter: Highly independent and motivated, with a proven track record of taking initiative and driving projects to completion.
- Customer-Centric: Passionate about customer success, with a proven track record of contributing to customer satisfaction, retention, and expansion efforts in a tech or SaaS environment.
- Relationship Builder: Exceptional interpersonal skills and the ability to build strong relationships both internally and externally, facilitating collaboration and knowledge sharing.
- Content Development: Skilled in developing and delivering compelling enablement content, with a flair for presenting complex concepts in an accessible manner.
- Learner and Innovator: Curious and eager to learn about Vercel's products and processes, with a constant eye on improving and innovating the post-sales enablement landscape.
- Adaptable: Comfortable working in a fast-paced, ever-changing environment, with the ability to pivot quickly as strategies and priorities evolve.
- Have experience in developing tools and methodologies for post-sales enablement.
- Are familiar with JavaScript, Vercel, or similar technologies, though not required.
- Possess a background in a sales, customer success, or customer-facing role within a dev tools company.
- Hold a Bachelor's degree in Business, Marketing, Communications, or a related field.
- Great compensation package and stock options.
- Inclusive Healthcare Package.
- Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
- Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
- Remote Friendly - Work with teammates from different time zones across the globe.
- We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
-
Jabra Hearing Remote, United States Full time· Hi, we're Jabra Hearing. · We're on a mission to empower tens of millions of people to hear better through convenient, personalized hearing care — at a fraction of the cost thanks to telemedicine. In three years, we went from a scrappy startup to a leader in the direct-to-con ...
-
Sr Manager, Sales Lead Development
5 days ago
Thermo Fisher Scientific Remote, United States Full timeJob Description · Location: UK and EMEA remote · The job: Sales Manager, Business Development – Oral Solid Dose - EMEA · As our next Sales Manager, Business Development - Oral Solid Dose, you will be passionate about supporting our customer's dream to bring new treatments to frui ...
-
Agronomy Sales Lead
2 weeks ago
Advanced Agrilytics Remote, United States Full timeAre you interested in learning more about careers at Advanced Agrilytics? Not ready to make a career move, but want to be considered as we grow? Don't see an open role that fits your background? Joining our Talent Community is your next step Our Talent Community offers a way for ...
-
Agronomy Sales Lead
1 month ago
Advanced Agrilytics Remote, United States Full timeAre you interested in learning more about careers at Advanced Agrilytics? Not ready to make a career move, but want to be considered as we grow? Don't see an open role that fits your background? Joining our Talent Community is your next step Our Talent Community offers a way for ...
-
Sales Content Lead
4 weeks ago
CData Software Remote, United States Full time· In the age of digital transformation, data has become increasingly vital to core business operations. But with so many cloud applications and platforms available today, data has become more decentralized than ever. · CData is the real-time data connectivity company. Our easy-t ...
-
Sales Lead-US
1 day ago
EC Creative Media Remote, United StatesSocial Media Strategic Sales Professional:Work on your own time (Commission based) · Strong collaboration skills, ensuring that the handoff to the team is smooth and that client expectations are clearly communicated and understood. · About Us: · EC Creative Media is on a mission ...
-
Sales Training Lead
2 weeks ago
Telix Pharmaceuticals Limited Remote, United States Full time· Telix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia (HQ), Belgium, Japan, Switzerland, and the United States. Our mission is to deliver on the promise of precision medicine through targeted radiation. At our core, we exist to ...
-
Lead Sales Engineer
3 weeks ago
Finite State Remote, United States Full time· Finite State partners with product security teams, the guardians of our connected world, to create transparency for their connected devices and supply chains. Our platform handles connected devices and embedded systems across all industries, including those found in enterprise ...
-
Lead Data Analyst, Sales
3 weeks ago
ezCater Remote, United States Full timeezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off ...
-
LEAD SALES ASSOCIATE-FT
1 month ago
Dollar General Remote, United States Full timeDollar General - JobID: [Retail Sales / Team Member] As a Lead Sales Associate at Dollar General, you'll: Help maintain a clean, well-organized store with a customer-first focus; Assist customers in locating and purchasing merchandise; Operate a cash register; Stock and recover m ...
-
Channel Sales Region Lead
1 week ago
Qualtrics Remote, United States Full timeAt Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving ...
-
Sales Lead Coordinator
1 week ago
One Hour Heating & Air Conditioning Myrtle Point, United StatesJob Description · As our Sales Lead Coordinator, you'll play a pivotal role in our sales process, bridging the gap between potential clients and our retail offerings. Your primary focus will be on converting inquiries into scheduled sales leads, providing tailored recommendations ...
-
Dollar General Remote, United States Full timeDollar General - JobID: [Retail Sales / Team Member] As a Lead Sales Associate at Dollar General, you'll: Help maintain a clean, well-organized store with a customer-first focus; Assist customers in locating and purchasing merchandise; Operate a cash register; Stock and recover m ...
-
Dun & Bradstree Remote, United States Employee: Full timeWhy We Work at Dun & Bradstreet Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,500+ global team members are ...
-
Selling Sales Manager
2 weeks ago
Naviga Remote, United StatesOur client, is a leading global manufacturer of event marquees, tents, and temporary structures, serving diverse sectors such as events, government, sports, industry, and aviation. Based in Germany, the company emphasizes innovation, offering a wide range of customizable and high ...
-
Selling Sales Manager
2 weeks ago
Naviga Remote, United StatesOur client, is a leading global manufacturer of event marquees, tents, and temporary structures, serving diverse sectors such as events, government, sports, industry, and aviation. Based in Germany, the company emphasizes innovation, offering a wide range of customizable and high ...
-
New Business Sales Executive, MarketScan
2 weeks ago
3000 Merative US L.P. Remote, United States Full timeJoin a team dedicated to supporting the crucial mission of improving health outcomes. · At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health in ...
-
Western Regional Sales Manager
2 weeks ago
TruStile Remote, United StatesTruStile Doors, a Marvin brand and a leading manufacturer of high-quality interior and exterior doors is excited to announce a new opportunity for a Regional Sales Manager to lead and optimize the residential dealer-based sales operations in the Western region of the United State ...
-
Account Executive
4 weeks ago
Elastic Path Remote, United StatesDescription · What to expect as an Account Executive at Elastic Path? · As an Account Executive at Elastic Path you'll possess a strong track record of driving strategic software solutions, and can hit the ground running with previous sales experience in SaaS or eCommerce. You ...
-
Enterprise Sales Engineer
2 weeks ago
Rubrik Remote, United StatesJob Summary · About the Role: · Rubrik is looking for Sales Engineers to provide technical direction and business guidance to the regional sales team. As a Sales Engineer, you will be accountable for regional revenue goals by driving innovative technical programs and overseeing ...
Field Enablement Lead, Post-Sales - Remote, United States - Vercel
12 hours ago
Description
About Vercel:
Vercel's Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web.
At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.
About the Role:
Vercel is looking for a Post-Sales Enablement Lead, a crucial role responsible for empowering and equipping our customer success organization to make customers for life. This individual contributor role will be centered on developing and managing a comprehensive learning curriculum that spans onboarding, product adoption, customer success methodologies, and account expansion strategies. The ideal candidate will be adept at fostering strong relationships, creating and delivering impactful enablement content, and driving post-sales excellence to ensure customer satisfaction and growth.
What You Will Do:
About You:
Bonus If You:
Benefits:
The San Francisco, CA base pay range for this role is $138, $193, This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
