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    call center customer service rep - phoenix, United States - Randstad US

    Randstad US
    Randstad US phoenix, United States

    1 week ago

    Randstad US background
    Description
    call center customer service rep.


    • phoenix , arizona
    • posted april 11, 2024

    job details
    summary


    • $19 - $20 per hour
    • temporary
    • high school
    • category office and administrative support occupations
    • referenceAB_4512328
    job details

    A trusted client of Randstad's has immediate openings for a Customer Service Rep in a call center environment. This is an onsite position based in Phoenix, AZ. Must be comfortable working onsite. Schedule can fall between 8 a.m. and 7 p.m. Must have experience in call centers using computers, taking high volume of inbound calls. Will also make outbound calls and respond to chats and emails. If interested, to this position with an updates resume.

    salary:
    $19 - $20 per hour


    shift:
    First

    work hours: 7 AM - 8 PM


    education:
    High School

    Responsibilities


    • Responsible for answering inbound and outbound calls, processing email, chat and callback interactions.
    • Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resources.
    • Perform research using available resources as needed to provide required information to callers.
    • Identify and escalate more complex issues to the research team
    • Complete necessary administrative work as needed and complete call logs accurately
    Skills


    • Call Center
    • Inbound calls
    • Telephone Etiquette
    • Outbound calls
    Qualifications


    • Years of experience: 1 year
    • Experience level:
    Experienced

    Randstad is a world leader in matching great people with great companies.

    Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

    Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer:

    Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

    If you require a reasonable accommodation to make your application or interview experience a great one, please contact


    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

    In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.


    get in touch
    we are here to help you with your questions.

    MP


    megan perri

    tel:
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