- Initializing the Implementation procedures once the sale of the software has completed.
- Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of our software solution.
- Communicating with clients throughout the software implementation process.
- Educating clients on how to use purchased software systems and system features.
- Installing software systems and all necessary components.
- Ensuring that the customer is aware of key deliverables and project milestones.
- Conduct remote and onsite end user training to customers.
- Coordinate and prioritize project tasks, manage timelines, and report on project statuses to management.
- Ensure customer satisfaction through follow-up, responsiveness, and thorough communication.
- Develop and create customer and technical training videos and how to documents.
- Conduct and manage multiple customer's remote implementation and trainings at any given time.
- Perform custom solutions for customers that includes integration, automated importing/exporting of files, SQL queries, and document creation.
- Keep detailed records of customer's current remote implementation and training status within our project management software.
- New clients may require onsite training. Expect approximately 10-15% of the time to be spent traveling.
- Competitive Salary
- Training
- Flexible Schedule
- Paid time off: Vacation and Holidays
- Full range of benefits including 401k, health, dental, life insurance
- Bachelor's Degree in computer science, computer information science, information technology, or related field.
- 2+ years of Implementation experience with SaaS products
- Sound technical knowledge
- SQL knowledge in writing queries
- Deadline and detail-oriented
- Ability to multitask efficiently
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Excellent organizational and time management skills
- Exceptional communication and customer service skills
- Professional phone demeanor and presence
- Valid driver's license and reliable transportation
- Knowledgeable in Microsoft Excel and Word
- Adobe Suite Experience
- Familiarity with Rocket Lane
-
Implementation Specialist
3 weeks ago
Oman Systems, Inc. Nashville, United StatesJob Description · Job Description · Classification: · Fulltime · Salary/Exempt · Salary Range $48,000 - $53,000 · Reports To: · Director of Implementation & Design · Job Overview · Summary/Objective: · Oman Systems, Inc. is seeking a skilled, driven, implementation speciali ...
-
Implementation Specialist
4 weeks ago
3AM Technologies Nashville, United StatesImplementation Specialist – SimServeRx · The 3AM Implementation Specialist requires independence, exceptional interpersonal skills and an attention to detail. The ideal candidate must have excellent administrative and communication skills, an adept business sense, the ability to ...
-
Implementation Specialist
3 days ago
TMT Brentwood, United StatesBecause we're a GROWING digital marketing agency in the IT Services industry, we are seeking a highly motivated and skilled Digital Implementation Specialist. In a nutshell, your job is delivering amazing customer service every day. You strive to provide extraordinary service. Yo ...
-
Implementation Specialist
4 days ago
TMT Brentwood, United StatesBecause we're a GROWING digital marketing agency in the IT Services industry, we are seeking a highly motivated and skilled Digital Implementation Specialist. In a nutshell, your job is delivering amazing customer service every day. You strive to provide extraordinary service. Yo ...
-
Implementation Specialist II
1 month ago
HCA Healthcare Nashville, United States Full timeDescription · Introduction · Do you have the career opportunities as a(an) Implementation Specialist II you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nations leading provider of healthcare services, HCA H ...
-
Implementation Specialist
1 week ago
Fortive Corporation Franklin, United StatesThe Implementation Specialist (IS) is a critical role in the software training process and will deliver high quality training of all Censis applications. An (IS) will work with facility staff and management to provide end user training in the field and virtually. This position al ...
-
Development Engineer
2 weeks ago
Infinity Technologies Nashville, United StatesJob ID: req265 · What to expect · Development, planning and implementation of technical trainings for both our employees and external customers. The focus is on control technology (PLC), programming, drive technology, bus systems, SCADA systems, image processing and laser technol ...
-
SilverLinx Nashville, United StatesWelcome to the IT department of KfW. We are an internationally operating development bank that stands for the sustainable development of the environment, society, and businesses. As a catalyst, we actively contribute to shaping the topics that will shape the world of tomorrow. Ou ...
-
Online Marketing Specialist
2 weeks ago
Vaco Nashville, United StatesOur client located in Nashville, TN is seeking an Online Marketing Specialist to join their team on a hybrid basis. This is an excellent opportunity for someone looking to grow their career and join a dynamic team in the finance industry. · The Online Marketing Specialist positi ...
-
Data Governance Manager
1 week ago
Insight Global Nashville, United StatesWhat We're Looking For · Bachelor's Degree · 3-5 years' experience · Experience leading data governance programs · Understands security data attributes and assets such as loans and mortgages (fixed income/assets) · Security Tech knowledge · Investment experience · Management expe ...
-
KIPP DC Nashville, United States Full timeCompany Description · Location: (North Nashville) · Salary Range: BA Scale $55,000-$90,000 | MA+ Scale $60,000-$98,000 · About KIPP Nashville Public Schools · KIPP Nashville Public Schools is a network of high-performing, free, open enrollment K-12 schools that has been com ...
-
Application Support Analyst
3 weeks ago
Medasource Nashville, United StatesPosition: Junior Support Specialist · Duration: 6-month contract to hire · Start Date: June 10th Location: Nashville, TN (Hybrid) · • · Onsite: 2 days per week · • Remote: 3 days per week · We are seeking a Junior Support Specialist to join our dynamic support team. The ide ...
-
Truist Nashville, United States Full timeThe position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communicatio ...
-
Operations Specialist
2 days ago
Smart Facility Software Nashville, United StatesPlease Note-The company has a brick and mortar in Nashville, however the applicant hired can work from a different location as they will be traveling to different hospitals (for the most part). · Position Summary · We are looking for an Operations Specialist to implement our so ...
-
Clinical Reimbursement Specialist
3 weeks ago
Key Rehabilitation, Inc Nashville, United States Regular Full timeOverview · MDS Solutions , a division of Key Rehabilitation, is looking for fun, energetic, and self-driven team members to join our remote MDS division as a Clinical Reimbursement Specialist . A minumum of a Bachelor's degree in nursing or therapy is required. · The Clinical ...
-
Case Support Specialist
5 hours ago
Bethany Christian Services Nashville, United StatesCase Support Specialist · Requisition # : req13408 · Location: Nashville, TN · Hours: Full-Time (40 Hours/Week) · This is a Bilingual Position (English/Spanish) · Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Toda ...
-
Sales Experience Specialist
1 week ago
Louisiana-Pacific Corporation Nashville, United StatesJob Purpose · Under the guidance and direction of the Sales Services manager, provide regional support and management for all sales and marketing activities which include: rebate management, invoicing, customer experiences, strategic partnerships and other complex assignments req ...
-
Senior, Operations Specialist
1 week ago
Waste Management Nashville, United States Full timeAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. · I. Job Summary Provides advanced cl ...
-
Director of Marketing and Communications
1 week ago
Center for Nonprofit Management Nashville, United States Full timeJob Responsibilities · PRIMARY RESPONSIBILITIES · Develop, execute, and evaluate comprehensive marketing and communications strategies for Dismas House's programs, including but not limited to: · A wide array of publicity, promotional, communication, and marketing materials util ...
-
Temperature Management Specialist, Surgical
5 hours ago
Ecolab Nashville, United States Full timeJOB DESCRIPTION Join Ecolab's industry leading Healthcare team as a Temperature Management Sales Specialist . You will promote Temperature Management solutions (Core Temp irrigation fluid warming machines, service contracts, and Hush Slush Machines) along with corresponding dis ...
Implementation Specialist - Nashville, United States - Oman Systems, Inc.
Description
Job Description
Job DescriptionClassification:
Fulltime
Salary/Exempt
Salary Range $48,000 - $53,000
Reports To:
Director of Implementation & Design
Job Overview
Summary/Objective:
Oman Systems, Inc. is seeking a skilled, driven, implementation specialist to successfully onboard our clients with our software. In this role, you will work with new customers during their implementation of Oman Systems, Inc. software solutions helping to fulfill their business requirements. You will also be required to install the software and ensure the client is satisfied with the purchase.
To be successful as a software implementation specialist, you will need to learn our software solutions as well as advise best practices to our clients. Ultimately, an outstanding Implementation Specialist should demonstrate sound technical knowledge as well as exceptional analytical, communication, and customer service skills.
Responsibilities:
Duties include but are not limited to the following:
Essential Functions:
The Implementation Specialist will play an integral role in the success of our clients using our software. The Implementation Specialist will also work directly with the Sales and Support Team. Specifically, you will be responsible for:
Travel Requirements
Oman Systems, Inc. offers the Benefits you need to excel as an Implementation Specialist:
Education:
Qualifications:
Additional Skills & Experience Preferred: