Jobs
>
Nashville

    Implementation Specialist - Nashville, United States - Oman Systems, Inc.

    Oman Systems, Inc.
    Oman Systems, Inc. Nashville, United States

    1 month ago

    Show more Collapse job
    Default job background
    Description
    Job Description

    Job Description


    Classification:
    Fulltime
    Salary/Exempt
    Salary Range $48,000 - $53,000


    Reports To:
    Director of Implementation & Design

    Job Overview

    Summary/Objective:
    Oman Systems, Inc. is seeking a skilled, driven, implementation specialist to successfully onboard our clients with our software. In this role, you will work with new customers during their implementation of Oman Systems, Inc. software solutions helping to fulfill their business requirements. You will also be required to install the software and ensure the client is satisfied with the purchase.

    To be successful as a software implementation specialist, you will need to learn our software solutions as well as advise best practices to our clients.

    Ultimately, an outstanding Implementation Specialist should demonstrate sound technical knowledge as well as exceptional analytical, communication, and customer service skills.


    Responsibilities:
    Duties include but are not limited to the following:


    Essential Functions:
    The Implementation Specialist will play an integral role in the success of our clients using our software. The Implementation Specialist will also work directly with the Sales and Support Team.

    Specifically, you will be responsible for:
    Initializing the Implementation procedures once the sale of the software has completed.

    Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of our software solution.

    Communicating with clients throughout the software implementation process.
    Educating clients on how to use purchased software systems and system features.
    Installing software systems and all necessary components.
    Ensuring that the customer is aware of key deliverables and project milestones.
    Conduct remote and onsite end user training to customers.
    Coordinate and prioritize project tasks, manage timelines, and report on project statuses to management.
    Ensure customer satisfaction through follow-up, responsiveness, and thorough communication.
    Develop and create customer and technical training videos and how to documents.
    Conduct and manage multiple customer's remote implementation and trainings at any given time.
    Perform custom solutions for customers that includes integration, automated

    importing/exporting

    of files, SQL queries, and document creation.
    Keep detailed records of customer's current remote implementation and training status within our project management software.

    Travel Requirements
    New clients may require onsite training. Expect approximately 10-15% of the time to be spent traveling.

    Oman Systems, Inc.

    offers the Benefits you need to excel as an Implementation Specialist:

    Competitive Salary
    Training
    Flexible Schedule

    Paid time off:
    Vacation and Holidays
    Full range of benefits including 401k, health, dental, life insurance


    Education:
    Bachelor's Degree in computer science, computer information science, information technology, or related field.


    Qualifications:
    2+ years of Implementation experience with SaaS products
    Sound technical knowledge
    SQL knowledge in writing queries
    Deadline and detail-oriented
    Ability to multitask efficiently
    Ability to work independently and as part of a team
    Strong analytical and problem-solving skills
    Excellent organizational and time management skills
    Exceptional communication and customer service skills
    Professional phone demeanor and presence
    Valid driver's license and reliable transportation


    Additional Skills & Experience Preferred:
    Knowledgeable in Microsoft Excel and Word
    Adobe Suite Experience
    Familiarity with Rocket Lane

    #J-18808-Ljbffr

    We have other current jobs related to this field that you can find below


  • TMT Brentwood, United States

    Because we're a GROWING digital marketing agency in the IT Services industry, we are seeking a highly motivated and skilled Digital Implementation Specialist. In a nutshell, your job is delivering amazing customer service every day. You strive to provide extraordinary service. Yo ...


  • TMT Brentwood, United States

    Because we're a GROWING digital marketing agency in the IT Services industry, we are seeking a highly motivated and skilled Digital Implementation Specialist. In a nutshell, your job is delivering amazing customer service every day. You strive to provide extraordinary service. Yo ...


  • HCA Healthcare Nashville, United States Full time

    Description · Introduction · Do you have the career opportunities as a(an) Implementation Specialist II you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nations leading provider of healthcare services, HCA H ...


  • Fortive Corporation Franklin, United States

    The Implementation Specialist (IS) is a critical role in the software training process and will deliver high quality training of all Censis applications. An (IS) will work with facility staff and management to provide end user training in the field and virtually. This position al ...

  • Infinity Technologies

    Development Engineer

    3 weeks ago


    Infinity Technologies Nashville, United States

    Job ID: req265 · What to expect · Development, planning and implementation of technical trainings for both our employees and external customers. The focus is on control technology (PLC), programming, drive technology, bus systems, SCADA systems, image processing and laser technol ...


  • SilverLinx Nashville, United States

    Welcome to the IT department of KfW. We are an internationally operating development bank that stands for the sustainable development of the environment, society, and businesses. As a catalyst, we actively contribute to shaping the topics that will shape the world of tomorrow. Ou ...


  • Aqua Essentials Nashville, United States

    Company Description · Point of Use water purification wholesaler of equipment and parts. · Role Description · This is a full-time on-site role for a Marketing Specialist at Aqua Essentials, LLC located in Nashville, TN. The Marketing Specialist will be responsible for developing ...


  • Vaco Nashville, United States

    Our client located in Nashville, TN is seeking an Online Marketing Specialist to join their team on a hybrid basis. This is an excellent opportunity for someone looking to grow their career and join a dynamic team in the finance industry. · The Online Marketing Specialist positi ...


  • Insight Global Nashville, United States

    What We're Looking For · Bachelor's Degree · 3-5 years' experience · Experience leading data governance programs · Understands security data attributes and assets such as loans and mortgages (fixed income/assets) · Security Tech knowledge · Investment experience · Management expe ...


  • The Intersect Group Nashville, United States

    Security Reference Management Lead · Hybrid in Nashville, TN · Full Time Direct Hire · Responsibilities: · Leads a team of analysts/specialists that can navigate a fast-paced environment with the potential for frequent course changes. · Implementation of data policies and stand ...


  • Truist Nashville, United States Full time

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communicatio ...


  • Medasource Nashville, United States

    Position: Junior Support Specialist · Duration: 6-month contract to hire · Start Date: June 10th Location: Nashville, TN (Hybrid) · • · Onsite: 2 days per week · • Remote: 3 days per week · We are seeking a Junior Support Specialist to join our dynamic support team. The ide ...


  • Smart Facility Software Nashville, United States

    Please Note-The company has a brick and mortar in Nashville, however the applicant hired can work from a different location as they will be traveling to different hospitals (for the most part). · Position Summary · We are looking for an Operations Specialist to implement our so ...


  • JE Dunn Nashville, United States

    JE Dunn's Advanced Facilities Group (AFG) combines Mission Critical, Advanced Industries, and Industrial & Manufacturing into one high-performing team focused on cutting-edge work to serve innovative clients on large Industrial & Manufacturing, Data Center, and Semiconductor proj ...


  • Upperline Health Nashville, United States

    ABOUT US · A Specialty Path to Good Health · Upperline Health is the nation's largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients t ...

  • Pillsbury

    Rates Coordinator

    2 weeks ago


    Pillsbury Nashville, United States Full time

    Description · The Rates Analyst handles the coordination, implementation, and maintenance of firmwide billing rates for both timekeepers and client matters, as well as timekeeper billable hour goals. The Rates Analyst will work closely with the Financial Systems Analyst, the Fin ...


  • Louisiana-Pacific Corporation Nashville, United States

    Job Purpose · Under the guidance and direction of the Sales Services manager, provide regional support and management for all sales and marketing activities which include: rebate management, invoicing, customer experiences, strategic partnerships and other complex assignments req ...


  • Bethany Christian Services Nashville, United States

    Case Support Specialist · Requisition # : req13408 · Location: Nashville, TN · Hours: Full-Time (40 Hours/Week) · This is a Bilingual Position (English/Spanish) · Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Toda ...

  • Berry Global Inc

    Process Engineer

    4 days ago


    Berry Global Inc Nashville, United States Regular Full time

    Overview · About Berry At Berry Global Group, Inc. (NYSE: BERY), we create innovative packaging and engineered products that we believe make life better for people and the planet. We do this every day by leveraging our unmatched global capabilities, sustainability leadership, an ...


  • Waste Management Nashville, United States Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. · I. Job Summary Provides advanced cl ...