- Analyzes, troubleshoots, and resolves issues within IT infrastructure including Enterprise systems, servers, storage, and networking.
- Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting
- Able to perform high volume/low impact tasks in an efficient and knowledgeable manner.
- Provide break/fix support including component replacement, hardware troubleshooting, and operating system installation.
- Able to proficiently perform data center support tasks with little guidance.
- Demonstrate hands-on practical knowledge of systems and policies.
- Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities Requirements:
- Must have a basic understanding of Storage theory, Server layout and Network concepts.
- Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.
- Requires good understanding of the general/technical aspects of the job.
- Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand.
- Must possess professional written and verbal communication skills
- Must be organized and able to document daily activities
- Must maintain successful communication and working relationship with management & peers of all levels.
- Teamwork and interpersonal skills
- Willing to travel locally, state-wide, or regionally as required Experience & Education:
- Experience with pallet jack and data center server lifting tools is a plus. Must be able to lift to 40 lbs.
- Ability to operate manual and power hand tools
- - 5 years of technical experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total).
- Linux, Virtualization and Windows Server experience a plus ABOUT SBS SBS encourages a flexible work environment that is focused on work-life balance. Additionally, SBS provides personal opportunity for growth through training, access to technical conferences and workshops, and a tuition reimbursement program. All of our positions are full time permanent positions. We have a comprehensive benefits program, Medical, Dental, Vision, 401k, Life Insurance, etc. SBS provides the opportunity to work with the best in the industry on a wide range of cutting edge enterprise technologies in a fast-paced culture that rewards leadership and creative thinkers. If interested in learning more about this opportunity, please send your resume to Strategic Business Systems, Inc. (SBS) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
-
Customer Support Engineer
2 weeks ago
jena-digital Los Angeles, United States****Dein Profil**** · * Du kommst aus dem Umfeld Informatik, Medieninformatik, Wirtschaftsingenieurwesen oder vergleichbar · * · Du hast Interesse an Programmierung, Web-Technologien, Cloud und E-Commerce · * · Gute analytische Fhigkeiten sowie Kenntnisse gngiger Tools und Verf ...
-
Support Engineer
1 day ago
TixTrack Los Angeles, United StatesJob Description · Job DescriptionAt TixTrack, we support our clients by creating superior ticketing solutions for performing arts, cultural institutions, attractions and immersive experiences through a combination of modern technology, beautifully simple design, and the art of li ...
-
Support Engineer
3 weeks ago
Cardinal Integrated Technologies, Inc. Los Angeles, United StatesQuals--Job Title: Application EngineerPlease see attached JD. · Universal Parks & ResortsJob Description · Date: · May 2023Department: · Parks TechnologyJob Title: · pplication EngineerReports to: · Manager Ticketing Systems - Phil HoSummaryThe Application Engineer's role i ...
-
IT Support Engineer
6 days ago
KDDI America, Inc. Los Angeles, United StatesLocation: Torrance, CA · 1.Job Summary · IT Support Engineer who can maintain, trouble shoot and Support Client systems (PC, Printers, Servers, any Cloud system, Router, Firewall, Switch, WIFI), as well as implement network and system installation plans based on the specificati ...
-
IT Support Engineer
1 week ago
The Dignify Solutions LLC Los Angeles, United StatesGenerally requires minimum of 5 years of related experience in IT Support within an e-commerce and/or manufacturing / distribution environment · Must have excellent customer service skills. · Must demonstrate high attention to detail in all work concepts such as ticket entries, e ...
-
Airport Operational Support Engineer
4 days ago
Parsons Corporation Los Angeles, United States Full timeDescription · : Parsons is looking for an amazingly talented A irport Operational Support Engineer to join our team In this role you will support the planning, development, coordination, scheduling, and execution of operational readiness elements for airport Capital Improvemen ...
-
Lead application support engineer
4 days ago
eTeam Inc Los Angeles, United StatesPay rate 70 to 75 · 3+ years of industry experience · Diagnose system faults and data integrity issues, leveraging your deep understanding of how the system should operate. · Proficient in Oracle SQL · Proficient in python (Writing python queries, produce algorithms to extract th ...
-
Senior Desktop Support Engineer
3 weeks ago
Eleven Recruiting Los Angeles, United StatesAbout Eleven Recruiting · We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projec ...
-
Customer Support Engineer
3 days ago
Russell Tobin & Associates Los Angeles, United States· What are we looking for in our Customer Support Engineer? · The Information Technology team at Russell Tobin & Associates is supporting a top Biotech organization that has an opening for a Customer Support Engineer. · Location: 4501 Colorado Blvd, Los Angeles, CA 90039, Unite ...
-
Customer Support Engineer
3 weeks ago
Russell Tobin Los Angeles, United StatesJob Description · Job DescriptionThe Information Technology team at Russell Tobin & Associates is supporting a top Biotech organization that has an opening for a Customer Support Engineer. · Location: 4501 Colorado Blvd, Los Angeles, CA 90039, United States · Duration: 06+ month ...
-
Desktop Support Engineer
1 week ago
Align MD Los Angeles, United StatesJoin the Team · Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? · At Align, our professionals are the key to our success. We don't just hire talent, we invest in exceptional people who are forward ...
-
Executive Support Engineer
2 weeks ago
Luminar Los Angeles, United StatesLuminar is a global automotive technology company ushering in a new era of vehicle safety and autonomy. For the past decade, Luminar has built an advanced hardware and software/AI platform to enable its more than 50 industry partners, including the majority of global automotive O ...
-
Customer Support Engineer
2 weeks ago
Russell Tobin Los Angeles, United StatesWhat are we looking for in our Customer Support Engineer? · The Information Technology team at Russell Tobin & Associates is supporting a top Biotech organization that has an opening for a Customer Support Engineer. · Location: 4501 Colorado Blvd, Los Angeles, CA 90039, United ...
-
Desktop Support Engineer
1 week ago
Jobot Los Angeles, United StatesMacOS and Windows 11 end user support / Opportunity to land a seat on the worlds fastest growing immersive experience technology "Rocketship" · This Jobot Job is hosted by: Craig Rosecrans · Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your r ...
-
Infrastructure Support Engineer
3 weeks ago
TSR Consulting Los Angeles, United StatesOur client, a leading financial services company is hiring an · Infrastructure Support Engineer · on a long-term contract basis. · Job ID 79425 · Work Location: · New Castle, DE · Summary: · Cyber Security is seeking a highly motivated candidate for the position of Senior Techn ...
-
Field Support Engineer
2 weeks ago
Strategic Business Systems Los Angeles, United StatesStrategic Business Systems (SBS) is hiring an Account Support Field Engineer a secure customer's requirements in a challenging, dynamic setting. The candidate will be in support of a customer in the Los Angeles, CA area. Limited travel may be required (travel funds available for ...
-
T2 Support Engineer
3 weeks ago
3GC Group Los Angeles, United StatesJob Description · Job DescriptionABOUT THE ROLE: · As a T2 Support Engineer, you will be a crucial part of our technical support team, providing expert assistance to end-users and customers. This role involves troubleshooting and resolving complex technical issues escalated from ...
-
Application Support Engineer
2 days ago
Crypto Los Angeles, United StatesWe are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable ap ...
-
OT & Controls Support Engineer
3 days ago
Vanderlande Industries Los Angeles, United StatesJob TitleOT & Controls Support Engineer Job Description · Vanderlande is the global market leader in baggage handling systems for airports and sorting systems for parcel and postal services. The company is also a leading supplier of warehouse automation solutions. Established in ...
-
Sr. Technical Support Engineer
3 weeks ago
Clari Los Angeles, United StatesClari's Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies world ...
Field Support Engineer - San Francisco, United States - Strategic Business Systems
Description
Strategic Business Systems (SBS) is hiring an Account Support Field Engineer a secure customer's requirements in a challenging, dynamic setting.
The candidate will be in support of a customer in the Los Angeles, CA area. Limited travel may be required (travel funds available for travel, parking, mileage). The position requires an active TS/SCI .As an Account Support Field Engineer, you will be responsible for resolving customer hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures in support of customer's data centers.
Responsibilities: