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    System Administrator - San Francisco, United States - Tata Consultancy Services

    Tata Consultancy Services
    Tata Consultancy Services San Francisco, United States

    1 week ago

    Tata Consultancy Services background
    Description
    JobTitle

    SalesforceAdministrator

    MustHave Technical/Functional Skills
    Salesforce CertifiedAdministrator (ADM-201) certification is required. Additional certificationssuch as Advanced Administrator, Platform App Builder, or Sales CloudConsultant are a plus.
    Deep understanding ofSalesforce platform capabilities, including configuration,customization, and integration options.
    Proficient in Salesforceadministration tasks, such as user management, security settings, datamanagement, workflows, process automation, and reporting.
    Strong analytical andproblem-solving skills with the ability to translate businessrequirements into scalable and efficient Salesforce solutions.
    Knowledge of SalesforceLightning Experience will be good
    Familiarity with Salesforcedata management tools, such as Data Loader or Workbench.
    Excellent communication andinterpersonal skills, with the ability to collaborate effectively withstakeho lders at all levels of the organization.
    Strong attention to detail andcommitment to delivering high-quality work within deadlines.
    Ability to work independentlyand as part of a team, managing multiple priorities and projectssimultaneously.

    ExperienceRequired

    BachelorsDegree in STEM along with 3 years of IT Experience with working exp onSalesforce

    Roles& Responsibilities


    • Serve as the primary point ofcontact for all Salesforce-related inquiries and support requests from usersacross the organization.
    • Collaborate with stakeholders togather and analyze business requirements, translating them into Salesforcesolutions that meet the organization's needs.
    • Configure and customize Salesforcefeatures and functionalities, including user management, security settings,data management, workflows, process automation, and reporting.
    • Design and implement customobjects, fields, page layouts, record types, and validation rules to supportbusiness processes and ensure data integrity.
    • Develop and maintain customreports, dashboards, and workflows to provide insightful analytics andperformance metrics to stakeholders.
    • Manage data imports, exports, anddata cleansing activities to maintain accurate and up-to-date informationwithin Salesforce.
    • Stay updated with Salesforcereleases, new features, and best practices, ensuring the platform isoptimized and aligned with the latest industry standards.
    • Conduct user training sessions andprovide ongoing support to users, addressing any Salesforce-related queriesor issues.
    • Collaborate with developers andother cross-functional teams to implement customizations and integrationswith other systems.
    • Monitor system performance,troubleshoot issues, and implement solutions to optimize system functionalityand user experience.
    • Maintain documentation of Salesforceconfigurations, processes, and workflows
    #J-18808-Ljbffr
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