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ATTAIN Lab Coordinator - Binghamton, United States - SUNY Research Foundation
Description
Job Description:
Note: This position is located in Binghamton, NY
Job Summary:
ATTAIN (Advanced Technology Training And Information Networking) is a statewide technology initiative funded by New York State to provide urban and rural communities access to training and technology.
Reporting to the ATTAIN Program Coordinator, the ATTAIN Lab Coordinator (ALC) will provide on-site coordination and facilitation of activities contained in the ATTAIN lab.
These include participant intake, needs assessment, software navigation support, IT support training and overall lab management.In coordination with their local community-based host agency and UCAWD ATTAIN project staff, this position will work to achieve the enrollment, usage and outcomes specified in their performance objectives and Program Year Plan (PYP).
Job Duties:
Proficient delivery of ATTAIN services and self-paced resources (e.g., Academic Preparation, Career and Technical Education, ESL and Language Learning), Microsoft Certification training resources, and any additional online third-party resource(s)
Conduct ATTAIN enrollment process and maintain participant recordsDetermine participant Temporary Assistance for Needy Families (TANF) eligibilityFacilitate in-person and virtual orientation and training to enrolled participantsProctor certification exams through ATTAIN's Certiport Authorized Testing CentersCreate and maintain a clean, comfortable and orderly learning environment in the labReport any technical issues and their resolutions to UCAWD, Program Coordinator and the Program ManagerMaintain participant records utilizing ATTAIN's Learning Management System and third-party courseware accountsConduct social media outreach and promotional activities as approved by UCAWD, Program Coordinator and the Program Manager.
Provide participant self-paced learning assistance and any navigational or technical supportSupport and track participant self-paced learning performance and outcomesSubmit monthly status reports, and maintain regular communication with UCAWD, Program Coordinator and the Project ManagerAssess potential partnerships based on strategic fit, alignment with organizational goals, and potential impact on the lab's mission and objectives.
Nurture ongoing relationships with partners, collaborators, and referral sources to strengthen engagement and maximize opportunities for collaboration and referrals.Maintain an up-to-date monthly lab calendarEnsure policies and procedures of the host institution and The Research Foundation for The State University of New York are followedEvening and weekend hours (as applicable)Travel (as applicable)Other duties as assigned Requirements:
Required Education/Qualifications:Associate's Degree with a minimum of 2 years of relevant experience in self-paced, online learning platforms and/or Learning Management Systems.
An equivalent combination of education and experience will be considered.Experience managing enrollment accounts and the intake processes using an online management system.
Experience with Computer Software applicationsAbility to troubleshoot IT productivity software, applications and services.
Experience working with underserved/underprepared populations.
Strong interpersonal, oral and written communication skills.
Strong organizational and presentation skills. Proficient working knowledge of Microsoft Office applications.
Ability to promote professional and ethical behavior.
Ability to work independently as well as a part of a team.
Preferred Education/Qualifications:
Bachelor's degree in education or related discipline strongly preferredBilingual (English/Spanish) preferredTwo or more years' experience working with adult population (training, advising and/or mentoring)
Experience working with TANF recipientsExperience in community outreachMicrosoft certificationsPhysical Demands:
May require long periods of monitoring computer lab support.
May require on occasion to troubleshoot technology issuesMay require to physically move ATTAIN Lab equipment or furniture on occasion.
Additional Information:
Salary Range:
$47,500 - $50,000As an Equal Opportunity / Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex, pregnancy-related conditions, reproductive health decisions, childbirth or related medical conditions, sexual orientation, gender identity or expression, transgender status, age, national origin or ancestry, marital status, familial status, citizenship, physical and mental disability, prior arrest or conviction record, genetic characteristics/genetic information, predisposition or carrier status, domestic violence victim status, military status or service, veteran status, or any other characteristics protected under federal, state or local law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Review of applications will begin immediately and continue until the position is filled.
The Research Foundation for the State University of New York is not an agency or instrumentality of the State of New York.
Employees of the Research Foundation for the State University of New York are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits.
The Research Foundation for the State University of New York operates under a contract with The State University of New York and receives no directly appropriated state funding.
