Jobs
>
Marquand

    Technical Account Manager - Indianapolis, United States - Impact Networking

    Impact Networking
    Impact Networking Indianapolis, United States

    1 week ago

    Default job background
    Description
    Impact is hiring a Technical Account Manager for our Nationally ranked Best and Brightest Workplace


    A Technical Account Manager or TAM works directly with the MIT Service Delivery team on tasks related to providing World Class Service across many industries.

    Technical Account Managers act as dedicated points of contact for our clients, ensuring smooth communication and coordination between their organizations and our team.

    They possess in-depth, technical knowledge and expertise to address any technical issues or challenges that may arise, working closely with clients to provide effective solutions and drive their IT initiatives forward.

    Watch the video below to learn more about our Managed IT division

    How Impact's MIT and Cloud Solutions Help Businesses
    Responsibilities


    A Technical Account Manager will build and maintain strong relationships with clients, ensuring their satisfaction with Impact's products and services through onboarding, Period Business Reviews (PBRs), monthly maintenance creation, and overall management of clients' technology roadmap.


    Serves as the primary point of contact for clients, providing technical guidance, support, and solutions that align with their business objectives.

    Own onboarding and lifecycle of multiple clients (Ex: Understanding contract language, cloud environments, Network Infrastructure, product lifecycles, technical documentation, workstation clean up, etc.).

    Understand client technical environments and requirements and provide recommendations for products and services that meet their needs.
    Lead internal and client facing onboarding project meetings for assigned clients.
    Create and review Executive Summary recommendations with assigned clients.
    Perform PBR planning, 48-hour reviews, and all post-PBR planning meetings.
    Lead all client-assigned PBRs, overseeing recap, follow up, and planning from meeting.
    Collaborate with sales and engineering teams to develop proposals, quotes, and project plans for clients.
    Keep up-to-date with industry trends and best practices, and share this knowledge with clients and internal teams.

    Things We Are Looking For

    Experience

    2-5 years in client-facing technology roles:
    Technical Account Management, Client Relationship Manager, Customer Success Manager, Sales Engineer, Service Delivery Manager, or similar
    Experience with a Microsoft Partner organization
    Experience with a Managed Services organization

    General IT Knowledge
    Microsoft suite of products
    Excel, Word, Power Point
    Understanding of Email Security, Cybersecurity
    Experience with Ticketing Systems, ConnectWise Manage and/or other PSA
    Familiarity with product stack or similar technologies
    Microsoft Azure and M365 Cloud
    Microsoft server and patching policies
    Cisco technologies
    Umbrella
    Meraki
    KnowBe4 Security Awareness Training

    Other Skills and Abilities
    Excellent verbal and written communication skills to communicate ideas to clients
    Ability to work independently or as part of a team
    Time management and multitasking skill
    Advance motivational and negotiation skills

    Benefits

    20 days of PTO
    12+ paid holidays
    Flexible Sick Day Policy
    Paid Parental Leave
    Comprehensive Health, Disability Life, Dental and Vision Plans
    401(K) discretionary match & retirement plans
    Continued education reimbursement
    On-going training & development opportunities

    #LI-Onsite
    #J-18808-Ljbffr
  • Plotly

    Technical Account Manager

    1 week ago

    Plotly Indianapolis, United States

    The data science community is diverse in skill sets, objectives, and preferences for tools and workflows. Through our innovative visualization tools and software, we enable the creation, analysis and sharing of data-driven insights across the globe. · As a member of Plotly's Cus ...

  • Golden Gate Group

    Overall management of accounting/financial accounting

    2 weeks ago

    Golden Gate Group Cherokee Pass, MO, United States Freelance

    **Introduction**: · **Passionate about people and numbers? We know it.** · Accounting and bookkeeping are your thing. And because you find people even more interesting than Excel, you have already gained plenty of leadership experience. Even in a large team? We urgently need to m ...

  • Kirby Risk

    Account Manager

    1 day ago

    Kirby Risk Indianapolis, United States

    ELECTRICAL SUPPLY – ACCOUNT MANAGER · COMMERCIAL CONSTRUCTION · Sales professionals – Do you desire the challenging but rewarding work of providing solid customer solutions? Are you personable, caring, with impeccable integrity? Do you have multiple years of Contractor Sales Expe ...

  • Creative Financial Staffing

    Accounting Manager

    1 week ago

    Creative Financial Staffing Indianapolis, United States

    Accounting Manager · Downtown Indianapolis · Industry: Manufacturing · Salary: 100k-110k · ACCOUNTING MANAGER ESSENTIAL DUTIES AND RESPONSIBILITIES · Oversee and manage the general accounting functions, including, but not limited to accounts payable, accounts receivable, gen ...

  • Foamcraft

    Accounting Manager

    2 days ago

    Foamcraft Indianapolis, United States

    Foamcraft is an exceptional and special place to work, and were looking for an experienced accounting professional who wants to make an impact. The Accounting Manager / Controller role is a key leader on the Accounting team at Foamcraft and is integral to the companys continued g ...

  • Atmus Filtration Technologies, Inc.

    Account Manager

    1 week ago

    Atmus Filtration Technologies, Inc. Indianapolis, United States

    Job Description · In this role, you will make an impact in the following ways: Effectively manages the relationship and business strategies for large, complex assigned accounts (cross-regional, global, etc.) to grow our share of the customer's wallet and achieve sales goals. Str ...

  • ROI Search Group

    Accounting Manager

    1 week ago

    ROI Search Group Indianapolis, United States

    We are looking for multiple · Accounting Managers · to support our clients in healthcare and finance. · The · Accounting Manager · will oversee the preparation of reports, balance sheets and income statements. The · Accounting Manager · will provide supervision of day-to-da ...

  • Vaco

    Accounting Manager

    1 week ago

    Vaco Indianapolis, United States

    I'm currently recruiting for an Accounting Manager position in Indianapolis; please click on the job title below to view the job description and apply · Accounting Manager · CPA and public accounting experience preferred · As an Accounting Manager, you will direct financial ac ...

  • Creative Financial Staffing

    Accounting Manager

    3 hours ago

    Creative Financial Staffing Indianapolis, United States

    Accounting Manager · Why work here? · Work directly with the Board of Directors as a strategic partner · Help take this mission-centric organization to the next level · Hybrid schedule- 1 day remote · Organization pays majority of health insurance benefits · Overview of th ...

  • GRM Document Management

    Account Manager

    1 week ago

    GRM Document Management Indianapolis, United States

    Job descriptionCompany DescriptionGRM Information Management Services has been a trusted provider of information management solutions for more than 30 years. The company continues to demonstrate technological leadership by bringing proprietary innovation and new levels of cost ef ...

  • Blue Signal LLC

    Accounting Manager

    1 week ago

    Blue Signal LLC Indianapolis, United States

    Upgrade your resume prior to applying with · Join a leading national organization in the home services industry, known for its commitment to innovation and customer satisfaction. As part of their expansion, our client is seeking an Accounting Manager to oversee and enhance their ...

  • Sarnova HC, LLC

    Account Manager

    1 week ago

    Sarnova HC, LLC Indianapolis, United States

    Company Overview: · Summary: · The Account Manager is responsible for increasing Tri-anims acute care portfolio sales within their territory of existing customers, as well as identifying and developing new customers. The Account Manager is responsible for calling on multiple de ...

  • Biogen

    Account Manager

    1 week ago

    Biogen Indianapolis, United States

    Company Description · Job Description · About This Role · Biogen is searching for a collaborative, strategic, and results-oriented Women's Mental Health Account Manager that will provide support for the launch of a new medication for the treatment of Post-Partum Depression (PPD) ...

  • GRM Document Management

    Account Manager

    1 day ago

    GRM Document Management Indianapolis, United States

    Job description · Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. · Company Description · GRM Information Management Services has been a trusted provider of information management solutions for more than ...

  • Creative Financial Staffing

    Accounting Manager

    1 week ago

    Creative Financial Staffing Indianapolis, United States

    Accounting Manager · Why work here? · Work directly with the Board of Directors as a strategic partner · Help take this mission-centric organization to the next level · Hybrid schedule- 1 day remote · Organization pays majority of health insurance benefits · Overview of th ...

  • GRM Information Management Services

    Account Manager

    5 days ago

    GRM Information Management Services Indianapolis, United States

    Job Description · Company Description · GRM Information Management Services has been a trusted provider of information management solutions for more than 30 years. The company continues to demonstrate technological leadership by bringing proprietary innovation and new levels of c ...

  • Sarnova

    Account Manager

    1 week ago

    Sarnova Indianapolis, United States

    · Position Title: Account Manager - Tri-anim Health Services - Indianapolis, IN · Req ID: 4495 · Location: Indianapolis, Indiana · Remote: Remote · Job Description · OverviewSummary: · The Account Manager is responsible for increasing Tri-anim's acute care portfolio sales with ...

  • Consolidated Electrical Distributors

    Account Manager

    4 days ago

    Consolidated Electrical Distributors Indianapolis, United States

    Summary · Job title: Account Manager · Job ID: · Department: Indianapolis - CED · Location: IN-Indianapolis · Description · Summary: · We are looking for an Account/Project Manager to own multiple customers books of business, ensure customer satisfaction, and provide sales ...

  • aFit Staffing Inc.

    Account Manager

    5 days ago

    aFit Staffing Inc. Indianapolis, United States

    More about aFit: · You want to work where you know you are a perfect fit. At aFit, a woman owned (WBE) company based in Indianapolis, we are devoted to being collaborative, honorable, and accountable. Our company provides project-based staffing for government and commercial orga ...

  • Sarnova

    Account Manager

    2 weeks ago

    Sarnova Indianapolis, United States

    · Position Title: Account Manager - Tri-anim Health Services - Indianapolis, IN · Req ID: 4495 · Location: Indianapolis, Indiana · Remote: Remote · Job Description · OverviewSummary: · The Account Manager is responsible for increasing Tri-anim's acute care portfolio sales with ...