Jobs
>
Fort Worth

    Front Desk - Fort Worth, United States - Hyatt Place Fort Worth Historic Stockyards

    Hyatt Place Fort Worth Historic Stockyards
    Hyatt Place Fort Worth Historic Stockyards Fort Worth, United States

    4 weeks ago

    Default job background
    Full time
    Description

    Hyatt Place is located in the heart of the famous Fort Worth Stockyards. The Gallery Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Gallery Hosts creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Gallery Host Stand, Starbucks, the Placery Cafe, guest check in and out and the servicing of the meeting rooms.

    Previous guest service experience as well as the ability to make Specialty Cocktails, basic food menu items, and communicate well with guests is strongly preferred.

    Key Duties & Responsibilities

    • Resolve guest complaints, ensuring guest satisfaction.
    • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Maintain complete knowledge at all times of:
    • a) all hotel features/services, hours of operation.
    • b) All room rates, special packages and promotions.
    • c) Daily house count and expected arrivals/departures.
    • d) Scheduled daily group activities.
    • e) Brand services and requirements including F&B
    • Obtain assigned bank and ensure accuracy of contracted monies.
    • Keep bank secure at all times.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Process all guest check-ins.
    • Verify registration card information with the guest.
    • Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
    • Handle overbooked or walked in guests.
    • Accept and record wake-up call requests.
    • Monitor, send and distribute guest faxes.
    • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
    • Resolve discrepancies on the room status report with Housekeeping.
    • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
    • Process all check-outs.
    • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

    Skills, Education & Other Requirements

    Required Work Cards:

    • Identification that establishes identity
    • Identification that establishes the right to work in the United States

    Machinery, Work Equipment, Programs, Software, Hardware Used:

    · Regular use of a computer and different software programs.

    · Basic math and spelling skills.

    · Ability to demonstrate good organizational skills.

    Job Type: Full-time


    Benefits:

    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift

    Work setting:

    • In-person

    Ability to commute/relocate:

    • Fort Worth, TX 76164: Reliably commute or planning to relocate before starting work (Required)

    Experience:

    • Hotel experience: 1 year (Preferred)

    Work Location: In person

    Source: Hospitality Online

  • Hampton Inn & Suites Fort Worth

    Front Desk

    1 week ago

    Hampton Inn & Suites Fort Worth Fort Worth, United States

    Job Description · Job DescriptionFront Desk Agent check in and checking out guests · We maintain a professional attitude · Responsibilities:* Checking in/ Checking out guests. Maintain a clean working environment. Stock market items. Filing paperwork. Check e-mail and Guest Servi ...

  • HYATT Hotels

    Front Desk

    1 week ago

    HYATT Hotels Fort Worth, United States

    Hyatt Hotels - 132 East Exchange Avenue [Guest Services] As a Gallery Host at Hyatt, you'll: Be responsible for the complete guest experience; to include the Gallery Host Stand, the Bakery Caf, the Guest Kitchen, etc; Communicate well with guests; Create an experience for the hot ...

  • Moody

    Front Desk Supervisor

    1 week ago

    Moody Fort Worth, United States

    At Moody, we believe that people are the most important ingredient of any business. It's the people who ultimately determine what can be achieved. That's why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach hig ...

  • Palette Hotels

    Front Desk Agent

    1 week ago

    Palette Hotels Fort Worth, United States

    Position: Front Desk Agent - Holiday Inn Express Fort Worth, TX · Essential Duties and Responsibilities · As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check ...

  • Dogtopia of Southlake

    Front Desk Receptionist

    2 days ago

    Dogtopia of Southlake Southlake, United States

    Bring your dog to work? That's right Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will be the first point of contact as a front desk coordinator. This person should l ...

  • FirstService Residential

    Front Desk Concierge

    1 week ago

    FirstService Residential Fort Worth, United States

    Join Our Team · Job Overview: · As a Front Desk Attendant, you will be required to have a passion for people and dedication to always providing superior customer service within a luxury residential setting. This position is often demanding and fast-paced, requiring excellent tim ...

  • Doubletree by Hilton Fort Worth S Conference Center

    Front Desk Supervisor

    2 days ago

    Doubletree by Hilton Fort Worth S Conference Center Fort Worth, United States

    · The Doubletree by Hilton has an exciting opportunity to join our team as the Front Office Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to ...

  • Moodynational

    Front Desk Supervisor

    1 week ago

    Moodynational Fort Worth, United States

    TownePlace Suites by Marriott Fort Worth/TCU Area · 4200 International Pl · Fort Worth, TX 76109, USA · Description · At Moody, we believe that people are the most important ingredient of any business. It's the people who ultimately determine what can be achieved. That's why cr ...

  • Aimbridge Hospitality

    Front Desk Supervisor

    1 week ago

    Aimbridge Hospitality Fort Worth, United States

    Job Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room re ...

  • Sagora Senior Living

    Front Desk Coordinator

    3 days ago

    Sagora Senior Living Fort Worth, United States

    Are you a personable and friendly individual who has outstanding organizational skills? Do you thrive in a face-paced, team-oriented environment? If so, we have a position for you Sagora Senior Living's Home Office is looking for a Front Desk Coordi Front Desk, Coordinator, Skill ...

  • FirstService Residential

    Front Desk Concierge

    1 week ago

    FirstService Residential Fort Worth, United States

    FirstService Residential - JobID: [Guest Service / Front Desk Agent] As a Front Desk Concierge at FirstService Residential, you'll: Meet and greet residents; Check guests and service providers in/out; Demonstrate excellent customer service, communication and time management skill ...

  • DFW CENTER FOR SPINAL DISORDERS

    Receptionist/Front Desk

    1 week ago

    DFW CENTER FOR SPINAL DISORDERS Fort Worth, TX, United States Full time

    We are looking for an energetic employee to be the first face our patients see when they arrive. It is a Full Time front desk, patient check in position. ...

  • Weaver

    Front Desk Coordinator

    1 week ago

    Weaver Fort Worth, United States

    ** Front Desk Coordinator** · **Job Category****:** Operations/Administration **Requisition Number****:** FRONT001567 Showing 1 location **Job Details** · **Description** · Weaver is a growing, national accounting firm with offices throughout Texas, Oklahoma, New York and Cali ...

  • Crescent Hotels & Resorts

    Front Desk Agent

    1 week ago

    Crescent Hotels & Resorts Fort Worth, United States

    A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Service Agent, Front Desk, Guest Serv ...

  • Moody

    Front Desk Supervisor

    1 week ago

    Moody Fort Worth, United States

    At Moody, we believe that people are the most important ingredient of any business. It's the people who ultimately determine what can be achieved. That's why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach hig ...

  • Aimbridge Hospitality

    front desk agent

    2 weeks ago

    Aimbridge Hospitality Fort Worth, TX, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...

  • Concord Hospitality

    Front Desk Supervisor

    1 week ago

    Concord Hospitality Fort Worth, United States

    We are hiring a Front Desk Supervisor · We are looking for associates and Leaders that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that bring ...

  • Doubletree by Hilton Fort Worth S Conference Center

    Front Desk Supervisor

    2 days ago

    Doubletree by Hilton Fort Worth S Conference Center Fort Worth, United States

    The Doubletree by Hilton has an exciting opportunity to join our team as the Front Office Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to gu ...

  • Omni Hotels

    Front Desk Agent

    1 day ago

    Omni Hotels Fort Worth, United States

    Location · Fort Worth Hotel · As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking ...

  • Aimbridge Hospitality

    Front Desk Supervisor

    1 week ago

    Aimbridge Hospitality Fort Worth, United States

    Job Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room re ...