- Act in accordance with all security and emergency procedures and manage the instigation of these, as required
- Ensure that all Guest complaints managed, recorded, and resolved promptly
- Support the Night Auditor with all Front Desk and accounting related duties
- Produce nightly reports, as required
- Inform Departments of special requests, early/late departures, room changes and other Guest requests
- Maintain good communication and work relationships in all hotel areas
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Flexible work schedule Day Shift and Night Shift
- Two years Front Desk experience
- Knowledge of the hospitality industry
- High level of IT Proficiency
- Able to speak and understand Spanish
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Front Desk Agent
1 week ago
Crescent Hotels & Resorts Fort Worth, United StatesA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Service Agent, Front Desk, Guest Serv ...
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Front Desk Agent
5 days ago
Omni Hotels Fort Worth, United StatesLocation · Fort Worth Hotel · As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking ...
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Front Desk Agent
1 week ago
Omni Hotels Fort Worth, United StatesLocation · Fort Worth Hotel · As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking ...
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Omni Hotels & resorts Fort Worth, United StatesFort Worth Hotel · As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance f ...
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Front Desk Agent
1 week ago
Omni Hotels Fort Worth, United StatesLocation: · Fort Worth Hotel · As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worths exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walki ...
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Palette Hotels Fort Worth, United StatesJob Description · Job DescriptionPosition: Front Desk Agent - Holiday Inn Express Fort Worth, TX · Essential Duties and Responsibilities · As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall ex ...
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Front Desk Agent
1 day ago
Omni Hotels Fort Worth, United StatesOmni Hotels - JobID: [Guest Service / Concierge] As a Front Desk Agent at Omni Hotels, you'll: Check guests in and out; Ensure proper credit is received, special requests are noted and fulfilled and accurate information is established; Promote and sell special hotel programs; Be ...
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Front Desk Agent
2 weeks ago
Omni Hotels Fort Worth, United StatesLocation · Fort Worth Hotel · As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking ...
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Front Desk Agent
1 week ago
Aimbridge Hospitality Fort Worth, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
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front desk agent
1 week ago
Aimbridge Hospitality Fort Worth, TX, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
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Front Desk Agent
2 weeks ago
Omni Hotels Fort Worth, United StatesLocation · Fort Worth Hotel · As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking ...
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Front Desk Agent
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Sheraton Fort Worth Fort Worth, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Sheraton Fort Worth Fort Worth, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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FOSSIL CREEK HOTEL LP Fort Worth, United StatesJob Description · Job DescriptionJob Description · Front Desk Agent - Night Auditor, Fort Worth, TX · DUTIES & RESPONSIBILITIES · Greets, registers, and assigns rooms to guests. · Handles confidential information, including guest records, with a high degree of integrity. · Promp ...
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Front Desk Agent
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Front Desk Agent
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Remington Hotels Fort Worth, United States Full timeJob Description · What you will be doing · Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. · Promptly, accurately and efficiently know how and ...
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Front Desk Agent
1 week ago
Hilton Garden Inn Fort Worth Fort Worth, United StatesReports To: · The Front Office Associate will report directly to the Front Office Managers / Operations Manager. · Job Overview · The Front Office Associate is the "face" of the company for all visitors and will be responsible for the first impression we make. · The ideal candida ...
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Front Desk Agent
1 week ago
Hilton Garden Inn Fort Worth Fort Worth, United StatesJob Description · Job DescriptionReports To: The Front Office Associate will report directly to the Front Office Managers / Operations Manager. · Job Overview The Front Office Associate is the "face" of the company for all visitors and will be responsible for the first impressio ...
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Front Desk Agent
5 days ago
AC Hotel by Marriott Fort Worth Fort Worth, United States Full timeA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Guest Services Agent, you would be responsibl ...
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Front Desk Agent
6 days ago
MCR Hotels Westover Hills, United StatesFront Desk Agent · TownePlace Suites Fort Worth Downtown, 3450 W Vickery Blvd, Ft Worth, Texas, United States of America · Req #6318 · Thursday, April 25, 2024 · The Front Desk Agent at theTowneplace Suites Fort Worth Medical District / University Area is responsible for providin ...
Front Desk Agent - Fort Worth, United States - Palette Hotels
Description
Position: Front Desk Agent - Holiday Inn Express Fort Worth, TXEssential Duties and Responsibilities
As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Required Skills and Requisites
Job Requirements
Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior, skills, and values that follow:
Palette Hotels LLC is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.