- Verifies behavioral insurance benefits for new and existing clients
- Assists with completing client intake packages as needed
- Works daily aging reports
- Resolves any insurance claim denials, coordination of benefits, or clearinghouse issues
- Works with clients to address and resolve any credit card and/or copay issues
- Manages overpayments and initiates takebacks with insurance companies
- Reconciles past due accounts through processing claims and ERA's
- Troubleshoots aging accounts with clients and insurance companies
- Follows up on claims that are pending payment to ensure submissions were accurate
- Oversees the refund requests
- Assists with medical record requests as needed
- Submits or resubmits claims and/or corrected claims for payment
- Makes outbound collection contacts via email or phone calls in a professional manner while keeping and improving customer relations
- Minimum two years' experience in a medical billing and collection environment
- Strong oral and written communication skills
- Ability to work as part of a multi-disciplinary team
- Effective problem solving and decision-making abilities
- Solid computer skills are required
- Strong organizational skills
- Must be a fast learner, willing to learn, takes initiative, has a passion for helping others and is eager to work and accomplish goals in a timely manner
- Knowledge of insurance guidelines and other payer requirements and systems
- Familiarity with CPT and ICD-10 Coding
- Customer service skills for interacting with clients regarding medical claims and payments, including communicating with clients and family members of diverse ages and backgrounds
- Problem-solving skills to research and resolve discrepancies, denials, appeals, collections. A calm manner and patience working with either clients or insurers during this process
- Knowledge of accounting and bookkeeping procedures
- Knowledge of medical terminology likely to be encountered in medical claims
- Maintaining client confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
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Revenue Cycle Specialist - Chicago, United States - SYMMETRY COUNSELING LLC
Description
Job Description
Job DescriptionA large established behavioral health practice located in Chicago's Loop is looking to hire an experienced Revenue Cycle Specialist. The ideal candidate will be a team player, problem-solver, excellent communicator, and diligent about benefit verification, claims, collections, and revenue cycle management. This position is ideal for someone who enjoys multi-tasking, taking on challenges, and who seeks variety.
We are looking for a Revenue Cycle Specialist to work at our Chicago headquarters. This is a full-time position Monday-Friday, 8:00 am to 5:00 pm.
The position is a hybrid role, working from our Chicago Loop office three days per week and two days from home.
Duties and Responsibilities Include:
Job Requirements:
Proficiency in the following areas is preferred: