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    Revenue Cycle Specialist - Chicago, United States - SYMMETRY COUNSELING LLC

    SYMMETRY COUNSELING LLC
    SYMMETRY COUNSELING LLC Chicago, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    A large established behavioral health practice located in Chicago's Loop is looking to hire an experienced Revenue Cycle Specialist. The ideal candidate will be a team player, problem-solver, excellent communicator, and diligent about benefit verification, claims, collections, and revenue cycle management. This position is ideal for someone who enjoys multi-tasking, taking on challenges, and who seeks variety.

    We are looking for a Revenue Cycle Specialist to work at our Chicago headquarters. This is a full-time position Monday-Friday, 8:00 am to 5:00 pm.

    The position is a hybrid role, working from our Chicago Loop office three days per week and two days from home.

    Duties and Responsibilities Include:

    • Verifies behavioral insurance benefits for new and existing clients
    • Assists with completing client intake packages as needed
    • Works daily aging reports
    • Resolves any insurance claim denials, coordination of benefits, or clearinghouse issues
    • Works with clients to address and resolve any credit card and/or copay issues
    • Manages overpayments and initiates takebacks with insurance companies
    • Reconciles past due accounts through processing claims and ERA's
    • Troubleshoots aging accounts with clients and insurance companies
    • Follows up on claims that are pending payment to ensure submissions were accurate
    • Oversees the refund requests
    • Assists with medical record requests as needed
    • Submits or resubmits claims and/or corrected claims for payment
    • Makes outbound collection contacts via email or phone calls in a professional manner while keeping and improving customer relations

    Job Requirements:

    • Minimum two years' experience in a medical billing and collection environment
    • Strong oral and written communication skills
    • Ability to work as part of a multi-disciplinary team
    • Effective problem solving and decision-making abilities
    • Solid computer skills are required
    • Strong organizational skills
    • Must be a fast learner, willing to learn, takes initiative, has a passion for helping others and is eager to work and accomplish goals in a timely manner

    Proficiency in the following areas is preferred:

    • Knowledge of insurance guidelines and other payer requirements and systems
    • Familiarity with CPT and ICD-10 Coding
    • Customer service skills for interacting with clients regarding medical claims and payments, including communicating with clients and family members of diverse ages and backgrounds
    • Problem-solving skills to research and resolve discrepancies, denials, appeals, collections. A calm manner and patience working with either clients or insurers during this process
    • Knowledge of accounting and bookkeeping procedures
    • Knowledge of medical terminology likely to be encountered in medical claims
    • Maintaining client confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA)


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