- Training is 3-4 weeks long
- Training includes shadowing, mock calls, legal training, how to use computer systems, and how to schedule sales appointments
- Completes inbound and outbound calls with a focus on lead-generation activities for newly assigned departments.
- Makes daily call quota
- Respond to inbound internet inquiries by phone, text message, and email
- Schedules, confirms, and reschedules sales appointments as necessary
- Obtain and record basic demographic information about each customer using dealership sales control system
- Assists with answering customer inquiries and problems by routing customers to the contact and or department
- Conducts telephone and in-person transactions courteously and promptly
- Understand the terminology of the automobile business and keep abreast of technological changes
- Understand the manufacturer requirements and policies for assigned brands
- Follows all attendance and punctuality standards and adheres to timekeeping standards; Employees are required to record the beginning and end times of any shift, break, or departure from work for personal reasons
- Follows the Company Code of Business Ethics and Conduct
- Understands and follows all work rules and procedures and follows lawful directions from Supervisors
- Upholds the company's non-disclosure and confidentiality policies and agreements
- Maintains a professional appearance in accordance with company policy
- Attends pertinent training and stays current with the sales department concerns and sales techniques
- Attends company meetings as required
- Other duties as assigned
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Horizon Group Las Palmas II, TX, United States Freelance**Currently, we are looking for team assistants (m/f/d) to support various renowned companies and industries, including law firms, through direct recruitment in Las Palmas II, TX.** · **Your responsibilities:** · - Office management · - Organizing business trips · - Coordinating ...
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appointment coordinator - Pharr, TX , USA, United States - Penske Automotive Group
Description
Summary/Objective
The BDC Representative is responsible for making inbound and outbound calls and communicating with prospects and customers via text, email, or social media as assigned.
