- Answer, orient, and greet patients over the phone in an enthusiastic manner - 100% of work time spent is answering calls and scheduling appointments
- Determine appropriate clinic location and schedule patients into Vision system accordingly
- Obtain required demographic, insurance, and eligibility information and accurately document in Vision system to ensure proper filing of claims
- Verify if the patient's insurance requires a pre-certification and begin the referral process
- Maintain professional working relationship with all contacts, both internal and external
- Provide timely responses to all verbal and written inquiries regarding patient accounts
- Respond to voicemails and online requests within 1 hour of the patients' messages
- Exhibit a patient demeanor and strong customer service attitude at all times
- Spanish speaking is REQUIRED
- High School graduate and formal training from a vocational school or equivalent
- 1+ years' experience in a similar call center or centralized scheduling setting
- Strong written and verbal communication skills
- Ability to multi-task and work under deadlines with urgency
- Knowledge of general medical terminology and managed care functions
- Working knowledge of electronic health records (EHR), Vision system, & MS Office (word, outlook, teams
-
Upperline Health McAllen, United StatesJob Description · Job DescriptionABOUT US · A Specialty Path to Good Health · Upperline Health is the nation's largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a ...
-
Medical Assistant
2 weeks ago
Akeso Occupational Health Mission Valley, United States: · **Job Summary** · Perform selected nursing and administrative/clerical duties that assist in the delivery of primary health care and patient care management under the direction of a physician. These duties are delegated in relation to the individual's degree of training, in a ...
-
Wanted: Real Estate Agent
3 weeks ago
Aurora Solutions Alamo, TX, United States FreelanceGhezal Real Estate has been a dynamic and growing real estate company in the Rhine-Main metropolitan region for over 20 years. We are a company with flat hierarchies, where people are at the center of our actions. · We believe in allowing all employees in our real estate offices ...
-
Clinical Nurse Coordinator Freestanding ED
4 days ago
Rio Grande Regional Hospital Mcallen, United StatesIntroduction · Rio Grande Regional Hospital is committed to investing in the latest technology enabling nurses to work more efficiently. · Are you passionate about delivering patient-centered care? · Submit your application for Clinical Nurse Coordinator Emergency Room position a ...
-
Clinical Nurse Coordinator Freestanding ED
4 days ago
Rio Grande Regional Hospital Mcallen, United StatesIntroduction · Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Rio Grande Regional Hospital have the opportunity to make a real impact. As a(an) Clini ...
-
New Grad RN Nurse Resident Program
4 days ago
Rio Grande Regional Hospital Mcallen, United StatesIntroduction · Do you want to join an organization that invests in you? · At · Rio Grande Regional Hospital · , you come first · HCA Healthcare is committed to the growth and development of our future nurses · The · HCA Nurse Residency Program · is a year-long program designed to ...
-
Receptionist/Data Compliance Monitor
3 days ago
Easterseals Mcallen, United StatesUnder the direct supervision of the Program Coordinator, the Data Compliance Monitor is responsible for assisting with processing and maintaining all Program data accurately and timely. · Basic Responsibilities: · 1. Maintains program data systems for Family Resource Center with ...
-
Curative McAllen, United StatesJob Description · Job Description320 Bed Acute Care Hospital in Texas Seeks Emergency Medicine Coverage · Dedicated to providing comprehensive, quality care, our hospital is a full-service, 320-bed acute care hospital equipped with a Level III Trauma Center, Level III Neonatal In ...
-
Curative McAllen, United StatesJob Description · Job Description320 Bed Acute Care Hospital in Texas Seeks Emergency Medicine Coverage · Our hospital is dedicated to providing exceptional care. We offer 320 beds, a Level III Trauma Center, a Level III Neonatal Intensive Care Unit (NICU), an accredited Chest Pa ...
-
Clinical Pharmacist
1 week ago
UnitedHealth Group McAllen, United States$10,000 Sign-on Bonus for External Candidates · Opportunities at WellMed , part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better healt ...
-
Gastroenterology Physician
1 week ago
AMN Healthcare McAllen, United StatesJob Details · This facility is seeking aGastroenterology Physician for locum tenens support as they look to fill a current need. · Details & requirements for this opportunity: · Schedule: Monday - Friday · 8am-5pm · Job Setting:Endoscopy Center and Out Patient Clinic · Type ...
-
Full-Time Nocturnist
1 week ago
HNI Healthcare Mcallen, TX, United States Full timeHNI Healthcare and Rio Grande Regional Hospital are currently seeking BC/BE Hospitalist/Nocturnists for Full-Time or PRN position consideration. Experienced physicians are encouraged to inquire regarding compensation expectations, highly competitive opportunity. Program outline: ...
-
Answer One McAllen, United States Part timeImmediately hiring Part Time Bilingual Customer Service Representatives at Answer One · Through our dedicated Customer Service Representatives at Answer One, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do yo ...
-
Customer Service Representative
1 week ago
Fair Trade Outsourcing McAllen, United StatesWho Are We? · Fair Trade OutsourcingTM (FTO) is a fast-growing BPO company and fair-trade outsourcing center that provides impact sourcing work for companies worldwide. · Our primary office is in Philadelphia, Pennsylvania with a global network of delivery centers in the Us, Phil ...
-
Front Desk Agent
1 week ago
Embassy Suites McAllen, United StatesFRONT DESK AGENT · Perspective Hospitality is seeking Front Desk Agents. The typical schedule for this position includes varying days off, morning, mid-evening, and evening shifts. We offer competitive starting pay, and all employees are eligible for Paid Time Off and Employee He ...
-
Hospitality Aide
1 week ago
Regency Integrated Health Services Mcallen, United StatesJob Details · Level: Entry · Job Location: Briarcliff Nursing and Rehabilitation Center - McAllen, TX · Position Type: Full Time · Education Level: High School · Salary Range: Undisclosed · Job Category: Health Care · Essential Job Functions · The Hospitality Aide will provide as ...
-
Hospitality Aide
3 days ago
Regency Integrated Health Services Mcallen, United StatesJob Details · Level: Entry · Job Location: Windsor Nursing and Rehabilitation Center of McAllen - McAllen, TX · Position Type: Full Time · Education Level: High School · Salary Range: Undisclosed · Job Category: Health Care · Essential Job Functions · The Hospitality Aide will pr ...
-
Hospitality Aide
3 days ago
Regency Integrated Health Services Mcallen, United StatesJob Details · Level: Entry · Job Location: Windsor Las Palmas Nursing and Rehabilitation Center - McAllen, TX · Position Type: Full Time · Education Level: High School · Salary Range: Undisclosed · Job Category: Health Care · Essential Job Functions · The Hospitality Aide will pr ...
-
Department of Veterans Affairs Mcallen, United StatesSummary · This position is located in the Audiology Service at McAllen outpatient clinic. The duties and responsibilities are carried out throughout the medical center including all clinical and patient care areas, Mobile medical unit involved with the service. Incumbent is a sta ...
-
Department of Veterans Affairs Mcallen, United StatesSummary · The general practice dental officer serves as a practicing dentist who performs a full range of professional dental procedures in connection with the treatment of commonly encountered dental diseases or dental health problems requiring standard corrective, restorative, ...
Bilingual Remote Medical Call Center Scheduler - Mcallen, United States - Upperline Health
Description
ABOUT US
A Specialty Path to Good Health
Upperline Health is the nation's largest provider dedicated to lower extremity, wound and vascular care.
Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.
Triage is temporary.Treatment is transformative.
Upperline Health providers coordinate patients' care among a team of specialists - physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients' immediate and long-term health needs.
BENEFITS
Comprehensive benefit options include medical, dental and vision, 401K and PTO.
ABOUT THE CALL CENTER SCHEDULER
Upperline Health is looking for a professional and engaging Call Center Scheduler to answer a high volume of incoming phone calls and schedule new & existing appointments for all Upperline Health clinic locations.
WHAT YOU'LL DO
QUALIFICATIONS OF THE CALL CENTER SCHEDULER
COMPENSATION
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience
Job Type:
Full-time
