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    Service Sales Engineer - Frisco, United States - GEA Group

    GEA Group
    GEA Group Frisco, United States

    4 weeks ago

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    Description
    Responsibilities / Tasks

    DUTIES & RESPONSIBILITIES

    The Sales Engineer has the responsibility to promote and secure the sale of spare parts, repairs, field service, equipment upgrades /modernizations and service level agreements for FHT NAM Service business. S/he is responsible for implementation of the group-wide sales strategy, ensures a coordinated customer approach, with counterparts in Customer Support, Field Service and Engineering. The Sales Engineer must live in the Southeast Territory.

    The tasks and responsibilities for the role include:
    • Work with the Service Sales Manager FHT - NAM and other business areas to fine-tune and implement service sales strategy for area of responsibility.
    • Lead service sales activities, for area of responsibility (territory) and prioritize initiatives.
    • Identify opportunities for service sales.
    • Actively manage key customer accounts in the assigned territory. Act as the complete contact for the account.
    • Travel to the customer for visits that shall include necessary presentations/demonstrations as required to enhance the sales opportunity and promote GEA.
    • In addition, verify and keep current the Ibase for that location.
    • Be responsible for large project spare parts / repair orders / modernizations - provide quotes, follow up and ensure the sale is executed in a timely manner.
    • Develop the correct sales contacts at each customer location.
    • Participate in trade shows promoting equipment service sales activity along with new equipment sales.
    • Provide market feedback (competition, trends, etc.) to the Director of Service Sales FHT - NAM and regionally responsible service management.
    • Utilize all available GEA resources to generate sales - new equipment salespersons, field service technicians, customer support representatives, procurement, etc.
    Your Profile / Qualifications

    Communication requirements for the role:
    • Internal customers: Employees, Service Sales Manager FHT - NAM, regionally responsible service management.
    • External customers: customers, industry associations, consultants, agents, dealers.
    • Must have excellent written and verbal skills, especially face to face meetings to convey, convince and negotiate service sales.
    Experience
    • Requires a minimum of 5 years of territory sales experience. A plus if in the industry.
    • Familiarity with concept of service offerings and local market requirements of different customer groups a plus.
    • Excellent communicator, written and verbal, able to work with individuals (internal and external) across a wide range of levels, functions, brands and cultures.
    • Capable of implementing strategic service sales plan.
    • Ability to travel up to 60% of time; some international travel may be required.
    • The sales engineer MUST live in the Southeast territory.
    Entrepreneurial and sales competencies, as demonstrated by:
    • Proven ability to build and maintain close relationships and networks with customers (decision makers).
    • The ability to gain high levels of trust from customers and to predict customer and competitor actions.
    • Naturally entrepreneurial with a clear drive and strong customer focus. Thinks strategically.
    • Expresses company values in his / her conduct.
    • Maintains composure and effective performance even under stressful conditions.
    • Demonstrates the will to succeed and accepts defeat as further development challenge.
    • Open minded and flexible to build on (optimize) proven success strategies.
    • Exhibits empathy and respect when dealing with subordinates, superiors and customers.
    • Enthusiastically supports company strategies and goals.
    • Ability to read and understand market trends and competitor developments and to adapt accordingly.
    • Strong commercial acumen to drive top line growth
    Did we spark your interest?
    Then please click apply above to access our guided application process.
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