- Greet and register guests, provide prompt and courteous service
- Keep front desk area neat and organized
- Answer phone calls, provide information and transfer calls to appropriate personnel
- Handle cash, credit card and other payment transactions accurately and efficiently
- Ensure guests receive requested items in a timely manner
- Respond to guest inquiries and resolve complaints
- Follow safety and security procedures
- Maintain up-to-date knowledge of hotel services
- Provide directions to local attractions
- Ensure compliance with hotel policies and regulations
- Proven experience in customer service
- Excellent communication and interpersonal skills
- PMS system experience is a plus
- Ability to multi-task and stay organized in a fast-paced environment
- Knowledge of MS Office Suite (Word, Excel, Outlook)
- Ability to work flexible hours, including nights, weekends, and holidays
- Ability to work on own initiative as well as part of a team
- Professional attitude and appearance
-
Front Desk Agent
1 week ago
Embassy Suites by Hilton Berkeley Heights, United StatesAre you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests througho ...
-
Front Desk Agent
3 weeks ago
Hilton Parsippany, United StatesA Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · **What will I be doing?** · As a Front Desk Clerk, you would be respons ...
-
Front Desk Agent
3 weeks ago
Blue Sky Hospitality Solutions Weehawken, United States Full time**About the Front Desk Agent Position**: · We're seeking a motivated and friendly Front Desk Agent to join our team. From greeting clients to answering phone calls, you'll be one of the first staff members our customers interact with, so strong customer service skills are a neces ...
-
Front Desk Agent
2 weeks ago
Crowne Plaza Hotel Union City, United StatesWe are looking for Front Desk Agents to serve as our guests' first point of contact and manage all aspects of their accommodation. The Front Desk Agent is responsible for registering guests, managing reservations, providing information about rooms, rates, and amenities. If you ha ...
-
Front Desk Agent
1 week ago
The Marmara Park Avenue New York, United StatesJob Summary: · We are seeking a dedicated Front Desk Agent to join our team. The objective of Front Desk Agent is to provide information and assistance to all guests and visitors and to offer guest service according to The Marmara Park Avenue standards to achieve a friendly atmos ...
-
Front Desk Agent
3 weeks ago
White Lodging - Teaneck Marriott at Glenpointe Teaneck, United StatesSummary: · At White Lodging, we know that the hospitality business, like life, is how you make people feel. That's where you come in. Here you'll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connectio ...
-
Front Desk Agent
2 weeks ago
Fairfield by Marriott New York New York, United States**Job Purpose**: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. · **Responsibilities**: · The Front Office Agent's prima ...
-
Front Desk Agent
3 weeks ago
Spring Hill Suites Carlstadt, United States Part time'''Job Overview''' · We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have ...
-
Front Desk Agent
3 weeks ago
Fairfield Holland Holland, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 weeks ago
Dylan Hotel NYC New York, United States**Full Time** · **$23/hr** · **Overview**: · The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies a ...
-
Front Desk Agent
2 weeks ago
Courtyard Atlantic City Atlantic City, United StatesCompensation Type: Hourly Highgate Hotels: · **Location**: · Courtyard Atlantic City · 1212 Pacific Ave · Atlantic City, NJ 08401 · Overview: · The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout ...
-
Front Desk Agent
3 weeks ago
Pyramid Global Hospitality Basking Ridge, United StatesProperty · About Us · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commit ...
-
Front Desk Agent
3 weeks ago
Verizon - NJ - BRidge - Hotel Basking Ridge, United StatesAbout Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a P ...
-
Front Desk Agent
3 days ago
Hilton Parsippany, United States**Front Desk Agent**: · **JOB DESCRIPTION** · **Job Summary** · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities ...
-
Front Desk Agent
3 weeks ago
Holiday Inn Express and Suites Roselle, United StatesWe are currently seeking friendly, outgoing individuals for select front desk positions at our hotel Must love working with people, and have a passion for providing exceptional service. Hotel experience is helpful, but not necessary; we are willing to train individuals with Shini ...
-
Front Desk Agent
3 weeks ago
Equity LifeStyle Properties Amboy, United States**Job Types**: Part-time, Seasonal · Pay: $14.00 per hour · Expected hours: 28 per week · Schedule: · - 8 hour shift · - Day shift · - Evening shift · - Holidays · - Morning shift · Work setting: · - In-person · - Resort · Work Location: In person ...
-
Front Desk Agent
2 weeks ago
Crosby Hotel LLC New York, United Statesinterpersonal skills, great attention to detail and is driven by delivering inspirational service. · ***MAIN DUTIES**: · - Ensure all guests and patrons are warmly greeted upon entering and departing the hotel · - Check-in/check-out hotel guest efficiently while extending the hig ...
-
/front Desk Agent/
2 days ago
Bay house New York, United StatesWe are currently looking for Front Desk Agent full or part-time available (Now Hiring) · **Job Types**: Full-time, Part-time · Pay: $ $25.00 per hour · Schedule: · - Monday to Friday · Work setting: · - In-person · Work Location: In person ...
-
Front Desk Agent
3 weeks ago
Holiday Inn Express of Woodbridge Avenel, United States: · The Holiday Inn Express of Woodbridge is seeking passionate customer service professionals to join our award-winning team as a Front Desk Representative. If you thrive in a fast-paced environment and love to brighten someone's day by providing an outstanding guest experience, ...
-
Front Desk Agent
1 week ago
Crescent Hotels & Resorts LLC Newark, United StatesA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · **What will I be doing?** · As a Guest Services Agent, you would be ...
Front Desk Agent - Basking Ridge, United States - Verizon - NJ - BRidge - Hotel
2 days ago
Description
About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company
Location Description:
We are a private learning and development center in Basking Ridge, New Jersey. Created exclusively for Verizon employees and managed by Benchmark/ Pyramid Global Hospitality. We cultivate an entrepreneurial environment that gives our passionate employees the freedom and flexibility to be innovative and creative. Professional development opportunities, cross-departmental support and engagement in our local community further strengthen our teams and help us develop great leaders . Since we are a private learning and development center, we enjoy a work/life balance rarely found in our industry. That means most weekends and holidays off to enjoy time with family & friends and the chance to recharge body and spirit so we can deliver on our promise of People First, Excellence and Integrity. From our technology-forward operations, chef-driven culinary arts, creative meeting spaces, comprehensive benefits and 401k matching, we provide our employees the opportunity to thrive in a supportive environment that values a diversity of life experiences. Front of the house to back of the house, our teams hold each other to a higher standard, and that makes a great place to call work home. VZ-PGH
Overview:
We are looking for a friendly and professional Front Desk Agent to join our team As a Front Desk Agent, you will be the first point of contact for our guests and the face of our business. You will be responsible for providing outstanding customer service, handling check-in and check-out processes, answering questions, resolving issues, and ensuring a positive and welcoming experience for every guest. If you are an outgoing, detail-oriented individual with excellent communication skills, we would love to meet you
VZ-PGH
Compensation Range:The compensation for this position is $20.00/Hr. - $20.00/Hr. based on qualifications and experience.