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    Director Medicare Sales - Philadelphia, United States - Blue Cross and Blue Shield Association

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    Description

    Our organization is looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals.

    If this describes you, we want to speak with you. You can help us achieve our vision to lead nationally in innovating equitable whole-person health.


    The Director Medicare Sales will effectively manage and direct the activities of all individual Medicare broker, direct (captive), and telesales sales channels to meet goals and strategic initiatives within Government Markets.

    Oversee the development, implementation and active monitoring of sales and retention strategies for Medicare. Continually monitor the marketplace and effectively communicate the needs of the staff to senior management. Oversee the hiring, developing and retaining of talented sales and support staff.


    • Oversee the development, implementation and active monitoring of sales and/or retention strategies for individual Medicare sales.
    • Executes and meets all sales goals and strategic initiatives within the unit.
    • Ensures each member of the team understands and embraces the goals and initiatives.
    • Builds and manages internal and external relationships according to strategy and goals.
    • Directs the area's service responsibilities to ensure that the quality of the services being offered is in line with IBC's overall strategy.
    • Oversees and reviews all data submitted for the Sales Incentive program
    • Selects and develops staff, including coaching, counseling and directing to staff to promote efficiency and increase productivity and motivation. Works closely with the management team to encourage problem solving and the development of professional skills.
    • Represent the sales needs at interdepartmental meetings and committees.
    • Works with leadership to facilitate working relationships and accountabilities which achieve goals.
    • Ensures processes and procedures are documented.
    • Responsible for maintaining department budget. Prepare and submit budget for senior management review. Administer functional operations in accordance with budgeted goals and plans.
    • Must maintain active sales license and required certification.
    • Responsible to ensure staff maintains active sales license and required certification for their role
    • Performs other duties and special projects as assigned.

    QUALFICATIONS

    • Bachelor's degree required or equivalent work experience in related field (Master's Degree preferred)
    • Minimum of 10 years' progressive sales experience with at least 5+ years managing Medicare sales.
    • Previous experience managing and motivating a staff to high levels of productivity required.
    • Demonstrated track record in achieving sales goals
    • Self-motivated, highly organized and detail oriented as well as above average problem solving, and analytical skills required
    • Excellent verbal and written communication skills required.
    • Strong interpersonal skills with the ability to develop and maintain strong working and business relationships.
    • Demonstrated ability to manage projects and customer expectations to a successful conclusion is essential.
    • Working knowledge of Microsoft Office Suite.
    • Active PA and NJ State Accident & Health license required (NJ for Broker and Tele-sales channels). Sales license must be obtained within 60 days of hire into position.
    Must have a valid driver's license and a reliable transportation

    Equal Employment Opportunity

    Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer.

    All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.



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