- Lead by example and model behavior that reflects the company's core values.
- clear goals & expectations and hold people accountable to a high standard of excellence.
- a culture focused on excellence and partnership between corporate and field.
- projects with methodology, thorough follow-up, and collaborative momentum.
- Provide ad hoc strategical analysis and presentation to Top Management
- Market intelligence and stores networking: perform strategic analysis to develop and optimize sales networks, ensure geographical footprint optimization leveraging on the best store formats and retail mix.
- Consistently provide market, trend, and competitive analysis within the Retail Development scope
- Operational Excellence at store level: ensuring the store operations guidelines are applied, to foster continuous channels optimization and to deliver the best in-store customer experience.
- Drive business effectiveness: through an attentive agenda management, a skillful omnichannel orchestration, intelligent booking and optimized time management.
- Foster a continuous performance dialogue: constantly monitoring commercial KPIs, encouraging proactive performance improvement and intelligent benchmarking, being in charge, along with the IT department, of IT systems and platform related to commercial reporting, budgeting and forecasting, sales incentives calculation, etc.
- Implement and roll-out of stores incentive systems.
- Manage communication strategies and contents towards organization using different channels
- Oversee all the daily Operations of the network.
- Develop and implement an audit process
- Ensure a high level of partnership with all key players among the organization locally and globally.
- Build and monitor budget and plans for retail operations.
- Forecast and manage the store maintenance budget along with execution.
- Analyze operational expenses and cost of inventory to identify losses and develop strategy to reduce stock loss.
- Ensure the retail store is always presented to the highest standards.
- Ensure compliance with health/safety policies and procedures at retail stores.
- Ensure compliance with company policies and procedures.
- Review and implement operational procedures and conduct regular store visits to boost operational efficiency and effectiveness and ensure meeting legal compliance.
- Review and prepare business management reporting to reflect sales performance with insights and recommendations.
- Optimize and support stock allocation operations.
- Oversee the opening and renovation plan.
- Internal and external client satisfaction through perfect planification & execution
- Effective P&L management
- Relevant and high level quality presentations for Top Management
- Efficient, complete and up to date Operation policies and procedures
- All programs and plans delivered in full and on time
- Bachelor's degree in business or related field preferred
- Minimum of 10+ years of experience in retail operations and/or strategy
- Luxury beauty or fashion, and retail experience is preferred
- Strong financial acumen and analytical skills; can build and manage budgets, forecasts, and P&L
- Expert Excel & Power point skills
- Extensive experience developing & executing strategies and plans
- Highly developed interpersonal, verbal, and written communication skills
- Proven ability to negotiate
- Team player with strong interpersonal skills
- Excellent communication and presentation skills
- Agile and flexible to adapt to situations and tools as needed
- Critical thinker with innovative problem-solving skills
- Fantastic organizational and time-management skills
- Project management skills
- Strong in leadership
- Travel: 20%
-
Market Manager Assistant
1 week ago
Velocity Solutions New Holland, United StatesLocation: 33818 Asemissen | Contract Type: Full-time, permanent | Job ID: 843485 · What you'll be doing with us: · As a leader, you want to take on responsibility and contribute to a culture of respectful leadership? Then support the store management at our REWE-Markt Kubitza oHG ...
-
Seller of fruit
1 week ago
Velocity Enterprises New Holland, United StatesLocation: 09113 Chemnitz / Kaßberg, Beyerstr. 1 / Corner Limbacher Str. Contract Type: Part-time, 32 hours per week, permanent | Job ID: 841725 · What you'll be doing with us: · You love it when your guests feel right at home and you can give them your full attention? With ease, ...
-
Seller of fruit
1 week ago
Skyline Solutions Amsterdam, United StatesLocation: 04299 Leipzig / Stötteritz, Holzhäuserstr. 110 | Contract type: Part-time, 25-33 hours per week, permanent | Job ID: 841248 · What you'll be doing: · You love it when your guests feel right at home and you can give them your full attention? With ease, you convey to our ...
-
Seller of bakery goods
1 week ago
Cascade Innovations New Amsterdam, United StatesLocation: 26122 Oldenburg, Schloßplatz 3 | Contract type: Part-time, temporary | Job ID: 841007 · What you'll be doing with us: · Who doesn't love the seductive smell of freshly baked goods? In our bakery, our customers can find everything their heart desires, from delicious past ...
-
Seller of fruit
1 week ago
Stellar Enterprises Elohim City, United StatesLocation: 13591 Berlin/ Staaken, Heerstr. 560 | Contract type: Full/Part-time, permanent | Job ID: 843825 · What you will be doing with us: · You love it when your guests feel comfortable and you can give them your full attention? With ease, you convey to our customers every day ...
-
Sales Assistant- Ladies Outerwear
3 weeks ago
Amerex Group LLC New York, United StatesJob Overview: Join our team as a Sales Assistant, supporting the EVP of Ladies Outerwear and the Ladies Outerwear Sales team with administrative tasks. Dive into daily reporting, manage email correspondence with retail buyers and internal teams, and ensure accurate analysis of re ...
-
Assistant Retail Sales Manager
3 weeks ago
Mephisto Shoes New York, United StatesRole Description · This is a full-time on-site role as an Assistant Retail Sales Manager at Mephisto Shoes located in New York, NY. As an Assistant Retail Sales Manager, you will be responsible for assisting the Retail Sales Manager in overseeing daily store operations, managing ...
-
Replenishment Analyst
4 weeks ago
The Fashion Network, Inc. Fashion, Online E-commerce and Retail Recruitment New York, United StatesReplenishment / Data Analyst for Walmart / Sam's Club. · 60 - 90k DOE salary plus benefits · ESSENTIAL DUTIES AND RESPONSIBILITIES: · Extensive sales and inventory reporting to support replenishment planning for Sam's Club. · Extensive ad hoc reporting to Company's Replenishment ...
-
Retail Marketing Specialist
2 days ago
Michael Kors New York, United StatesWho You Are: · You are energetic, collaborative, have strong communication and are results driven. You thrive in a rapidly changing environment, are curious and have experience with retail marketing and analytics. The Specialist, Retail Marketing is a key supporting role on the R ...
-
Manager of Sales Planning- Beauty
1 week ago
Solomon Page New York, United StatesWe are looking for a Manager of Sales Planning- Beauty (Temp) for a top beauty company in New York City. You will support the Executive Director of Sales Development for large Beauty Brands within the portfolio. There is a focus on Retail Sales and Net Shipment analytics. Respons ...
-
Account Executive
3 weeks ago
Basic Resources, Inc. New York, United StatesThe Account Executive is responsible for selling iconic intimates to our wholesale partners. They will play an active role managing department store accounts as well as partnering with the Director of Sales to manage the overall mass department store business. · Responsibilities ...
-
Retail Odyssey in Kroger
6 days ago
The Retail Odyssey Company Newark, United States Full timeRetail Odyssey in Kroger - Retail Merchandiser · Retail Odyssey in Kroger - Retail Merchandiser · Newark Full Time What you get: · Competitive wage; $15.00 per hour · Early morning weekday hours, allowing you to maintain a healthy work-life balance with no weekend commitmen ...
-
Visual Merchandiser
1 week ago
Scully and Scully New York, United StatesScully & Scully, the prestigious luxury retailer based on Park Avenue, is renowned for its exquisite selection of fine home furnishings, décor, and gifts. With nine decades of tradition, we curate timeless collections that epitomize elegance and sophistication. · Job Description: ...
-
Balenciaga America Inc. New York, United States Full timeDescription · YOUR OPPORTUNITY · This opportunity will provide you with insight into retail analysis and retail management in the luxury fashion industry as well as an understanding of our corporate culture and business practices. You will work closely with our Retail Performan ...
-
Director of Skincare Brand
4 weeks ago
Silver Mirror Facial Bar New York, United StatesCompany: Silver Mirror Skincare - A beauty product brand extension of a renowned spa company · Location: New York City or Miami · Please note: We will not consider candidates in other cities · Overview: · Have you ever dreamed of leading a startup? Step into a transformative ...
-
Senior Project Manager-Retail REMOTE
1 week ago
iMPact Business Group New York, United StatesOur client, a family-owned Midwestern grocery/retailer that strives to better the lives of people in all communities is in need of a Senior Project Manager. · Location: · Preference - Hybrid onsite in Grand Rapids, MI OR · 6 State footprint OR · Onshore · This is a 8 month contr ...
-
Head of US Commerce and Retail
6 days ago
dentsu New York, United StatesJob Description · The Head of US Commerce & Retail Media will lead a dynamic, highly collaborative, growth-oriented capability team that sits within dentsu Media's investment management and activation group, which services all three of dentsu's media agencies: Carat, dentsu X, an ...
-
Marketing Manager
6 days ago
Frette New York, United StatesFrette is seeking an experienced and entrepreneurial Marketing Manager to join the team. This individual will be a key business partner for our Wholesale & Retail division, responsible for contributing to the ideation of marketing activities for retention and acquisition, accordi ...
-
General Manager
6 days ago
Regina Recruits New York, United StatesWe are a high-end, high volume cannabis retailer dedicated to providing a premium and personalized experience for our clientele. With a commitment to excellence, quality, and innovation, we are seeking a dynamic General Manager to lead our flagship store in the heart of New York ...
-
Merchandiser
3 weeks ago
Forever Fashion 88 New York, United StatesCompany Description · Forever Fashion is a premier wholesaler, dedicated to providing top-quality accessories to retailers nationwide. We specialize in costume jewelry, winter accessories, wallets, and more, offering a diverse selection to meet the needs of various markets. Featu ...
Director of Retail Excellence - New York, United States - Diptyque Paris
Description
Diptyque- Luxury Fragrance House has established itself as one of the most renowned, leading fragrance houses within the luxury market today. Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home décor. Its flagship boutique is in Paris' 5th arrondissement at 34 Boulevard Saint Germain.
The Director of Retail Excellence will be accountable for leading, coaching, engaging, and mentoring the operations & allocation team to pursue excellence and profitable growth. This role will be responsible for overseeing business performances, all front of house and back of house operations in North America, all new opening and renovation plans as well as working on strategic and financial retail plans. You will report to the VP Retail to ensure the team's processes, functions, and workflow, prioritize creating an elevated and profitable shopping experience for internal and external clients.
This data, retail analytics and financial information driven role connects insights to larger strategic initiatives.
Key Accountabilities and Responsibilities
RETAIL EXCELLENCE
RETAIL OPERATIONS
Measurements of Success
Requirements and Qualifications