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Director, Solution Engineering - Chicago, United States - League
Description
The role:
The Sales Engineering
team is a critical part of League's growth organization, focused on applying League's platform capabilities to power new digital consumer experiences in healthcare.
Through collaborating with League's market development, strategic sales, customer, partner, product & implementation teams, Solutions Engineering partners with the world's leading healthcare organizations to design new digital business models, products, and experiences.
As
Director, Solutions Engineering - Payor , you are a leader in League's Sales engineering team, with a specific focus on the health plan (payor) market.
You take a leadership role in having a deep understanding of the League platform, and are able to connect customer business priorities with League's technology capabilities - while helping to chart League's broader strategy for how our platform delivers a better digital health experience for consumers.
You are also a people leader to more junior Solution Engineers on the team, helping coach, guide and mentor them in their work and development.
What you will do:
As a
Director, Solutions Engineering,
you are a leader on the pre-sales team at League, partnering with Strategic Account Directors to showcase League's platform capabilities, understand prospective customers' business & digital requirements, visualize League's platform capabilities, and collaborate with customers to align their needs with League's market-leading capabilities and solutions.
Align Platform Capabilities to Business Value - you will demonstrate a deep knowledge and understanding of League's platform and technology capabilities with the ability to architect solutions and articulate how those solutions connect to the key business drivers for our prospective customers (e.g., business growth, service automation, experience transformation, high engagement care delivery, population health, etc.)
Visualize Best-in-Class Health Experiences - bring to life League's platform capabilities through presentations, mock-ups, and demonstrations by partnering with League's product & design teams
Partner for Success - you will work cross-functionally at League with our customer, implementation, product and engineering teams to turn strategy, solutions and requirements into concrete action plans to build, launch & scale our customers' new digital health experiences
Growth Team Alignment - you will work with Strategic Account Directors on RFP/RFIs, partner contracts and technical evaluation
Manage & coach a team - you will have people management responsibility for more junior solution engineers on the team, helping guide their work and workload, support their development, and provide feedback to help them grow
We are looking for:
7-10+ years Solutions Engineering / Pre-Sales experience
10-15+ years total professional experience
People management experience
Deep healthcare industry experience (with a specific focus on the Payor market) in sales, business development and/or strategy consulting
Experience in leading solution architecture and software demonstrations for healthcare IT, digital health and/or patient engagement solutions
Platform-as-a-service experience preferred
Excellent storytelling and communication skills, including presenting complex solutions, concepts & ideas to executive, technical and/or non-technical audiences
Bachelor equivalent - minimum
Master equivalent - optional
Security-related Responsibilities
Compliance with Information Security Policies
Ensure access management is performed in compliance with the employee's role and responsibilities
Responsibility and accountability for executing League's policies and procedures within the department/ team
Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations
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